OPRE 3330 EXAM 2 STUDY GUIDE
organization - Answers -the group of individuals who come together to perform a set of
tasks with the intent to accomplish the common objectives
Organizational Theory - Answers -the set of interrelated concepts that explain the
behavior of individuals or groups, who interact with each other to accomplishment a
common goal.
Human Resource (HR) Management - Answers -a term to describe formal systems
designed for the management of people within an organization
HR responsibilities - Answers -include staffing, employee compensations and benefits.
Responsibility Assignment Matrix (RAM) - Answers -describes the participation of
various organizations, people, and their roles in completing tasks or deliverables for a
project.
PMs develop during the project planning phase
Elements of RAM - Answers -General management responsibility
Specialized responsibility
Who must be consulted or who may be consulted
Who must be notified or who must approve
authority, responsibility and accountability - Answers -Authority is the right of an
individual to make the necessary decision required to achieve his objectives or
responsibilities.
Responsibility is the assignment of completion of a specific task or activity.
Accountability is the acceptance of success or failure.
RAM answers questions such as - Answers -Who has signature authority?
Who must be notified?
Who can make the decision?
RACI chart - Answers -can be used to ensure clear divisions of roles and
responsibilities
project team - Answers -a group of people that are involved in accomplishing projects'
tasks and objectives.
Team building - Answers -a process of making a group of people to work together
effectively as a team to increase motivation, cooperation and most importantly the
outcome.
, Kick-off meeting - Answers -Introduce key stakeholders with roles and responsibilities
Talk about the project at high-level
Review project mission, galas and objectives
Gather everyone's feedback
Review project timeframe, deadlines and cost structure
More...
Five stages of team development - Answers -1. Forming - do I belong? Who is in
charge?
2. Storming - emotional response to task demands, disagreement on roles (most critical
stage)
3. Norming - development of group cohesion
4. Performing - emergence of solutions, productivity
5. Adjourning - termination
Five stages of team development cont. - Answers -Forming: when the members within
the team get together for the first time and meet
Storming: most critical stage because it can create conflict among people as the
individual personalities and work styles clash within the team
Norming: the team can move into norming because team members have figured out
how to work together and there is no more conflict.
Performing: brings the most cohesive work environment
Adjourning: also known as the "termination, mourning, or ending stage".
Characteristics of High-Performing Teams - Answers -team members trust each other
teams have a team mentality
teams are diverse
teams have clear direction
Developing Project Team - Answers -Interpersonal skills or soft skills such as empathy,
influence, creativity, and group facilitation are important for project team members.
Conflicts can be reduced by understanding the sentiments of the team members.
Training such as job training enhances the competencies of the team members.
How to assess a team's performance - Answers -Issue Logs: It is a written to record
issues that require solutions and has one owner assigned for each issue. It helps
monitor who resolves specific issues by a specific date.
Work Performance Reports: The documentation about project status compared to
project forecasts in scope, time, cost, and other factors.
Organizational Process Assets: refers to anything the organization has acquired that
you can use in the management of the project. This includes the formal/informal plans,
policies, procedures, and guidelines.
Observations and Conversations - Answers -Project managers should monitor the
progress toward project deliverables.
organization - Answers -the group of individuals who come together to perform a set of
tasks with the intent to accomplish the common objectives
Organizational Theory - Answers -the set of interrelated concepts that explain the
behavior of individuals or groups, who interact with each other to accomplishment a
common goal.
Human Resource (HR) Management - Answers -a term to describe formal systems
designed for the management of people within an organization
HR responsibilities - Answers -include staffing, employee compensations and benefits.
Responsibility Assignment Matrix (RAM) - Answers -describes the participation of
various organizations, people, and their roles in completing tasks or deliverables for a
project.
PMs develop during the project planning phase
Elements of RAM - Answers -General management responsibility
Specialized responsibility
Who must be consulted or who may be consulted
Who must be notified or who must approve
authority, responsibility and accountability - Answers -Authority is the right of an
individual to make the necessary decision required to achieve his objectives or
responsibilities.
Responsibility is the assignment of completion of a specific task or activity.
Accountability is the acceptance of success or failure.
RAM answers questions such as - Answers -Who has signature authority?
Who must be notified?
Who can make the decision?
RACI chart - Answers -can be used to ensure clear divisions of roles and
responsibilities
project team - Answers -a group of people that are involved in accomplishing projects'
tasks and objectives.
Team building - Answers -a process of making a group of people to work together
effectively as a team to increase motivation, cooperation and most importantly the
outcome.
, Kick-off meeting - Answers -Introduce key stakeholders with roles and responsibilities
Talk about the project at high-level
Review project mission, galas and objectives
Gather everyone's feedback
Review project timeframe, deadlines and cost structure
More...
Five stages of team development - Answers -1. Forming - do I belong? Who is in
charge?
2. Storming - emotional response to task demands, disagreement on roles (most critical
stage)
3. Norming - development of group cohesion
4. Performing - emergence of solutions, productivity
5. Adjourning - termination
Five stages of team development cont. - Answers -Forming: when the members within
the team get together for the first time and meet
Storming: most critical stage because it can create conflict among people as the
individual personalities and work styles clash within the team
Norming: the team can move into norming because team members have figured out
how to work together and there is no more conflict.
Performing: brings the most cohesive work environment
Adjourning: also known as the "termination, mourning, or ending stage".
Characteristics of High-Performing Teams - Answers -team members trust each other
teams have a team mentality
teams are diverse
teams have clear direction
Developing Project Team - Answers -Interpersonal skills or soft skills such as empathy,
influence, creativity, and group facilitation are important for project team members.
Conflicts can be reduced by understanding the sentiments of the team members.
Training such as job training enhances the competencies of the team members.
How to assess a team's performance - Answers -Issue Logs: It is a written to record
issues that require solutions and has one owner assigned for each issue. It helps
monitor who resolves specific issues by a specific date.
Work Performance Reports: The documentation about project status compared to
project forecasts in scope, time, cost, and other factors.
Organizational Process Assets: refers to anything the organization has acquired that
you can use in the management of the project. This includes the formal/informal plans,
policies, procedures, and guidelines.
Observations and Conversations - Answers -Project managers should monitor the
progress toward project deliverables.
