MANAGING PERFORMANCE THROUGH
TRAINING AND DEVELOPMENT 8TH
CANADIAN EDITION ALAN SAKS ROBERT
HACCOUN TEST BANK ALL CHAPTERS
100% ORIGINAL VERIFIED PRACTICE
SCRIPT UPDATED 2026 TESTED SOLUTIONS
⫸ A unit of work is Answer: a distinct segment of the work, one of
several making up the job
⫸ A task is Answer: one step or procedure in a unit of work
⫸ Job analysis is Answer: identifying tasks in a given job and breaking
them down into units
⫸ The job description lists the: Answer: qualifications a person must
have in order to get the job
⫸ Besides a listing of job activities, a job description includes: Answer:
a job title
a description of the job setting
a description of the social environment
, ⫸ Which of the following verbs is correct in a performance standard?
Answer: know how to do
⫸ A restaurant employs four people who work as cashiers. This
restaurant has four cashiers: Answer: postitions
⫸ A job specification Answer: details the qualifications an applicant
must have to get the job.
⫸ For a performance standard system to work it should Answer: include
a built-in reward system
⫸ Which of the following is not a reason for high turnover? Answer:
Workers have been provided with an exact way of how to do their job.
⫸ Job description includes all but which of the following Answer: A
reward system
⫸ The first step in setting up a performance system is: Answer: defining
the purpose
⫸ A training objective is Answer: a statement about the behavior that
shows when training is complete
⫸ A ________ consists of the duties and responsibilities performed by
an employee Answer: position
TRAINING AND DEVELOPMENT 8TH
CANADIAN EDITION ALAN SAKS ROBERT
HACCOUN TEST BANK ALL CHAPTERS
100% ORIGINAL VERIFIED PRACTICE
SCRIPT UPDATED 2026 TESTED SOLUTIONS
⫸ A unit of work is Answer: a distinct segment of the work, one of
several making up the job
⫸ A task is Answer: one step or procedure in a unit of work
⫸ Job analysis is Answer: identifying tasks in a given job and breaking
them down into units
⫸ The job description lists the: Answer: qualifications a person must
have in order to get the job
⫸ Besides a listing of job activities, a job description includes: Answer:
a job title
a description of the job setting
a description of the social environment
, ⫸ Which of the following verbs is correct in a performance standard?
Answer: know how to do
⫸ A restaurant employs four people who work as cashiers. This
restaurant has four cashiers: Answer: postitions
⫸ A job specification Answer: details the qualifications an applicant
must have to get the job.
⫸ For a performance standard system to work it should Answer: include
a built-in reward system
⫸ Which of the following is not a reason for high turnover? Answer:
Workers have been provided with an exact way of how to do their job.
⫸ Job description includes all but which of the following Answer: A
reward system
⫸ The first step in setting up a performance system is: Answer: defining
the purpose
⫸ A training objective is Answer: a statement about the behavior that
shows when training is complete
⫸ A ________ consists of the duties and responsibilities performed by
an employee Answer: position
