MANAGING PERFORMANCE THROUGH
TRAINING AND DEVELOPMENT 8TH
CANADIAN EDITION ALAN SAKS ROBERT
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⫸ What are some examples of instructional methods? (9) Answer: -
Lecture
- Discussion
- Case Study
- Case Incident
- Behaviour modelling training
- Role Play
- Simulations
- Games
- Action Learning
⫸ A case study Answer: A training method in which trainees discuss,
analyze, and solve problems based on a real situation.
⫸ What are the objectives of using case studies as instructional
methods? Answer: 1. Introduce realism into trainees' learning
,2. Deal with a variety of problems, goals, facts, conditions, and conflicts
that occur in the real world
3. Teach trainees how to make decisions
4. Teach trainees to be creative and think independently
⫸ Case Incident Answer: A training method in which one problem or
issue is presented for analysis
⫸ When should case incidents be used? Answer: When the trainer
wants to focus on one topic or concept.
⫸ Advantages of case incidents Answer: - Allows for full participation
of trainees
- trainees are able to draw from their own experiences
⫸ Disadvantages of case incidents Answer: some trainees are bothered
by the lack of background material.
⫸ Reverse Role Play Answer: Role plays in which trainees put
themselves in another person's position
⫸ Why is the role of the trainer crucial in the role playing technique?
Answer: Because people often resist role playing. Trust has be
established and an open and participative climate must be established.
, ⫸ What is a limitation of role play? Answer: Trainees are not shown
exactly what to do and how to behave prior to participating in a role
play. As a result, some trainees might not be successful in role play and
might even display incorrect behaviours.
⫸ simulations Answer: the use of operating models of physical or social
events designed to represent reality
⫸ When are simulations most commonly used? Answer: To help
develop problem solving skills, decision making skills, and interactions
with various stakeholders. Also used to train employees involved in
emergency response work.
⫸ Disadvantage of simulations Answer: Very expensive to develop and
stage.
⫸ physical fidelity Answer: The similarity of the physical aspects of a
simulation (e.g., equipment, tasks, and surroundings) to the actual job
⫸ psychological fidelity Answer: The similarity of the psychological
conditions of the simulation to the actual work environment
⫸ Games Answer: Training methods that involve structured
competition that allows trainees to learn specific skills
TRAINING AND DEVELOPMENT 8TH
CANADIAN EDITION ALAN SAKS ROBERT
HACCOUN TEST BANK ALL CHAPTERS
100% ORIGINAL VERIFIED
COMPREHENSIVE TEST PAPER 2026
COMPLETE ANSWERS ACCURATE
⫸ What are some examples of instructional methods? (9) Answer: -
Lecture
- Discussion
- Case Study
- Case Incident
- Behaviour modelling training
- Role Play
- Simulations
- Games
- Action Learning
⫸ A case study Answer: A training method in which trainees discuss,
analyze, and solve problems based on a real situation.
⫸ What are the objectives of using case studies as instructional
methods? Answer: 1. Introduce realism into trainees' learning
,2. Deal with a variety of problems, goals, facts, conditions, and conflicts
that occur in the real world
3. Teach trainees how to make decisions
4. Teach trainees to be creative and think independently
⫸ Case Incident Answer: A training method in which one problem or
issue is presented for analysis
⫸ When should case incidents be used? Answer: When the trainer
wants to focus on one topic or concept.
⫸ Advantages of case incidents Answer: - Allows for full participation
of trainees
- trainees are able to draw from their own experiences
⫸ Disadvantages of case incidents Answer: some trainees are bothered
by the lack of background material.
⫸ Reverse Role Play Answer: Role plays in which trainees put
themselves in another person's position
⫸ Why is the role of the trainer crucial in the role playing technique?
Answer: Because people often resist role playing. Trust has be
established and an open and participative climate must be established.
, ⫸ What is a limitation of role play? Answer: Trainees are not shown
exactly what to do and how to behave prior to participating in a role
play. As a result, some trainees might not be successful in role play and
might even display incorrect behaviours.
⫸ simulations Answer: the use of operating models of physical or social
events designed to represent reality
⫸ When are simulations most commonly used? Answer: To help
develop problem solving skills, decision making skills, and interactions
with various stakeholders. Also used to train employees involved in
emergency response work.
⫸ Disadvantage of simulations Answer: Very expensive to develop and
stage.
⫸ physical fidelity Answer: The similarity of the physical aspects of a
simulation (e.g., equipment, tasks, and surroundings) to the actual job
⫸ psychological fidelity Answer: The similarity of the psychological
conditions of the simulation to the actual work environment
⫸ Games Answer: Training methods that involve structured
competition that allows trainees to learn specific skills
