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Management control systems Questions
and Correct Answers/ Latest Update /
Already Graded
Management control systems
Ans: entire array of controls used by an organisation aiming to
influence employees behaviour in desirable ways in order for
objectives to be achieved
Types of controls
Ans: action control (behavioural)
social, personnel and cultural controls
results/output controls
Action controls
Ans: observing actions of individuals
appropriate where cause and effect relationships
e.g. assembly line work
focus should be on preventing behaviour, rather than det ecting
after occurrence
Examples of action controls
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Ans: Behavioural constraints - preventing e.g. physical -
passwords, or administrative - ceilings on amount of capital
expenditure
Pre-action reviews - examination and approval of action plans
before undertaking e.g. tutor approving dissertation plan
Action accountability - rewarding acceptable and punishing
unacceptable e.g. rules and code of conduct
Advantages of action controls
Ans: direct link between control mechanism and action
measurement problems do not apply
Disadvantages of action controls
Ans: may discourage creativity
not feasible where cause and effect relationships not clear
social controls
Ans: selection of people who have already been socialised into
adopting particular norms and patterns of behaviour
then the need for other forms of control can be reduced
All rights reserved © 2025/ 2026 |
Management control systems Questions
and Correct Answers/ Latest Update /
Already Graded
Management control systems
Ans: entire array of controls used by an organisation aiming to
influence employees behaviour in desirable ways in order for
objectives to be achieved
Types of controls
Ans: action control (behavioural)
social, personnel and cultural controls
results/output controls
Action controls
Ans: observing actions of individuals
appropriate where cause and effect relationships
e.g. assembly line work
focus should be on preventing behaviour, rather than det ecting
after occurrence
Examples of action controls
All rights reserved © 2025/ 2026 |
, Page |2
Ans: Behavioural constraints - preventing e.g. physical -
passwords, or administrative - ceilings on amount of capital
expenditure
Pre-action reviews - examination and approval of action plans
before undertaking e.g. tutor approving dissertation plan
Action accountability - rewarding acceptable and punishing
unacceptable e.g. rules and code of conduct
Advantages of action controls
Ans: direct link between control mechanism and action
measurement problems do not apply
Disadvantages of action controls
Ans: may discourage creativity
not feasible where cause and effect relationships not clear
social controls
Ans: selection of people who have already been socialised into
adopting particular norms and patterns of behaviour
then the need for other forms of control can be reduced
All rights reserved © 2025/ 2026 |
