HEALTH CARE CONSUMER MIDTERM | 135 QUESTIONS AND ANSWERS | 2026 UPDATE WITH COMPLETE SOLUTION

Health Care Consumer - Quiz 1

Team - ANS>>A group of people with different skills and different tasks, who work
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together on a common project
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Open - ANS>>Anyone
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Closed - ANS>>Defined membership
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Homogeneous - ANS>>Membership commonalities tt tt tt




Heterogenous - ANS>>Membership diversity tt tt tt




Factors affecting group dynamics - ANS>>Individual team (personalities, culture, etc),
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team level variables (task complexity, structure, etc), Contextual factors (organizational
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support, environmental factors, etc)
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Authoritarian - ANS>>like a dictator tt tt tt tt




Laissez-faire - ANS>>Disengaged tt tt




Stages of group development - ANS>>Forming, Storming, Norming, Performing,
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Adjouring
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Forming: - ANS>>Group members get to know each other and reach common
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understanding. Leader role, general rules
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Storming: - ANS>>the second stage of development, characterized by conflict and
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disagreement, in which team members disagree over what the team should do and how it
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should do it. Frustrating phase
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Norming: - ANS>>Moving up, more interactions, sharing of leadership role among
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members, group norms are established
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Performing: - ANS>>Most of the group work to achieve group goal. Members feel
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validated
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Adjouring: - ANS>>Termination phase. Usually occurs when goals have been met
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Task functions - ANS>>Initiating
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Seeking information or opinion tt tt tt



Giving information or opinion
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Clarifying, elaborating tt

, Summarizing
Consensus taking tt




Maintenance function - ANS>>Harmonzing tt tt tt



Gatekeeping
Encouraging
Compromising
Setting standards tt




Non-functional Roles - ANS>>Aggressor - blames other people tt tt tt tt tt tt tt



Blocker - instantly rejects ideas tt tt tt tt



Joker - Doesn't take work seriously
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Avoider - whispers, doodles, etc tt tt tt tt



Self-confessor - Comes to group to express feelings tt tt tt tt tt tt tt



Recognition - Seeks attention by excessive talking tt tt tt tt tt tt




Groupthink - ANS>>the tendency of group members to conform, resulting in a narrow
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view of some issue
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Primary group - ANS>>formed early in life, lifelong influence on self-identity and social
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behaviours
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Secondary group - ANS>>Less personalized, a designated leader, specific goals
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functional similarity - ANS>>Choosing group members similar enough - intellectually,
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emotionally, and experientially - to interact with each other in a meaningful way
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Task and Maintenance - ANS>>Every group needs both types of functions and needs tot
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work out a satisfactory balance of task and maintenance activity
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Value - ANS>>A strong personal belief and an ideal that a person or group believe to have
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merit. Values influence behaviour and change over time
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Beliefs - ANS>>Structure our understanding of reality. Based off of past experience
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Attitudes - ANS>>like and dislike tt tt tt tt




Ethics - ANS>>right from wrong. reflection of what matters most to people or pressions
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Overt Values - ANS>>explicitly communicated; individuals/community
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Covert Values - ANS>>implied but not in writing, hidden/covered up
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Evolution of health 1000 A.D - ANS>>Good health = if body is in good function. At this
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point mental health didn't exist
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