HEALTH CARE CONSUMER MIDTERM | 135 QUESTIONS AND ANSWERS | 2026 UPDATE WITH COMPLETE SOLUTION

Healthcare Consumer Midterm

Primary vs Secondary Groups - ANS>>Primary groups include direct interactions
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that last for a long period of time(family or core group of friends) whereas
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secondary groups include superficial interactions that only last for a short period
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of time (students working together on a group project)
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Group Charecteristics - ANS>>Purpose, goals, size, composition, norms, role
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positions, dynamics.
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Tuckman's 5 stages - ANS>>1. Forming mm mm mm mm mm



2. Storming
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3. Norming
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4. Performing
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5. Adjourning
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Group Purpose - ANS>>Rationale for groups existence
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Group Goals - ANS>>Expected outcomes, achievable and measurable
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Group Size - ANS>>Can be as few as two up to infinity
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Group Member Composition - ANS>>Selection of members is based on intent of
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the group and the skills/needs of potential members.
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What are universal norms in a group? - ANS>>Behavioral standards that must be
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present in all groups to achieve effective outcomes. Examples include
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confidentiality, regular attendance, and full participation.
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What are group-specific norms? - ANS>>Norms constructed by the group,
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including shared beliefs, values, and unspoken operational rules governing group
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function. Examples include group rules regarding lateness and conflict resolution.
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Group Norms - ANS>>Unwritten behavioral rules of conduct expected of group
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members
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Group Role Positions - ANS>>A person's role position in the group
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Group Dynamics - ANS>>Describe the communication processes and behaviors
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that occur during the life of the group
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Group Process - ANS>>Tuckman's 5 Stage Model
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, The phase of group process associated with establishing boundaries and
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determining topics and goals is
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A.Forming
B.Storming
C.Performing
D.Adjourning - ANS>>B mm mm




Group Role Functions - ANS>>3 functions that influence the effectiveness and
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productivity of groups:
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1.Task functionsmm



2.Maintenance Functions mm



3.Nonfunctional Self Roles mm mm




Task Functions - ANS>>Task Functions
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Initiating: Identifies tasks or goals
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Seeking Information or opinion: Requests facts from other members;
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Giving information or opinion: Offers facts to other members; provides useful
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information about group concerns
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Clarifying, elaborating: Interprets ideas or suggestions placed before group;
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paraphrases key ideas
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Summarizing: Pulls related ideas together; restates key ideas
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Consensus taking: Sees if everyone is onboard
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Maintenance Function - ANS>>Harmonizing: Attempts to reconcile disagreements
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Gatekeeping: Helps keep communication channels open Encouraging: Indicates by
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words and body language unconditional acceptance of others
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Compromising: Admits mistakes; offers a concession when appropriate
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Setting standards: Calls for the group to reassess or confirm implicit and explicit
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norms
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Which of these roles are nonfunctional Self-Roles:
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Aggressor, Blocker, Joker, Liar, Avoider, Blamer, Self-confessor, Recognition -
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ANS>>Aggressor, Blocker, Joker, Avoider, Self-confessor, Recognition
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What are the elements of successful discussion groups - ANS>>Careful
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Preparation, Informed participants, shared leadership, good listening skills, relevant
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questions and useful feedback
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What does IPC stand for? - ANS>>Interproffesional Practices of Care
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What is health - ANS>>Health is the extent to which an individual or group is
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able to realize aspirations and satisfy needs and to change or cope with the
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environment. Also a state of complete physical, mental and social wellbeing and
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not merely the absence of disease.
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