RUTGERS INTRO TO MANAGEMENT EXAM 2
COMPREHENSIVE TEST 2026 SOLVED
QUESTIONS
◉ Who created the job characteristics model?. Answer: Hackman
and Oldham
◉ Job Characteristics Model. Answer: to better explain how job
design can impact employee satisfaction and job performance
◉ Skill Variety. Answer: extent to which a job requires a worker to
use a wide range of different abilities and skills
◉ Task Identity. Answer: extent to which the job requires the worker
to perform all the tasks needed to fully complete the task
◉ Task Significance. Answer: extent to which the job requires the
lives of other people
◉ Autonomy. Answer: the extent to which the employees is allowed
to make choices about scheduling and how best to perform tasks
,◉ Feedback. Answer: extent to which the employees receives clear &
direct information on how well they are performing the task
◉ Contingency Factors:. Answer: pre-conditions for the model to be
predictive
◉ Organizational Structure. Answer: the grouping together of jobs
into work groups, the delegation of authority & responsibility within
the organization & the formal reporting relationships of employees
to supervisors
◉ Functional Structure. Answer: groups jobs that require similar
skills & experience together into a single work group reporting to
the leader of the organization
◉ Divisional Structure. Answer: groups jobs together with people of
diverse skills & experience who collectively focus on either
providing specific products or or serving specific groups of
customers or serving specific geographic areas
◉ Matrix Structure. Answer: groups jobs together simultaneously by
function and by division
◉ Delegation of Authority. Answer: ultimate authority for decision
rests with the shareholders of the business
, ◉ Centralized Organizational Structure. Answer: most decisions are
made by the senior executives at the top of the organization
◉ Decentralized Organizational Structure. Answer: many decisions
are delegated to lower levels of management with those managers
accountable for the consequences of their decisions
◉ Span of Control. Answer: refers to the number of direct reports
assigned to a a manager
◉ Broader the span of control... Answer: more direct reports
◉ Narrower span of control... Answer: fewer direct reports
◉ Levels of Hierarchy. Answer: refers to the number of managerial
levels between the top and bottom of an organization
◉ Flatter the organization=. Answer: fewer hierarchical levels
◉ Taller the organization=. Answer: more hierarchical levels
COMPREHENSIVE TEST 2026 SOLVED
QUESTIONS
◉ Who created the job characteristics model?. Answer: Hackman
and Oldham
◉ Job Characteristics Model. Answer: to better explain how job
design can impact employee satisfaction and job performance
◉ Skill Variety. Answer: extent to which a job requires a worker to
use a wide range of different abilities and skills
◉ Task Identity. Answer: extent to which the job requires the worker
to perform all the tasks needed to fully complete the task
◉ Task Significance. Answer: extent to which the job requires the
lives of other people
◉ Autonomy. Answer: the extent to which the employees is allowed
to make choices about scheduling and how best to perform tasks
,◉ Feedback. Answer: extent to which the employees receives clear &
direct information on how well they are performing the task
◉ Contingency Factors:. Answer: pre-conditions for the model to be
predictive
◉ Organizational Structure. Answer: the grouping together of jobs
into work groups, the delegation of authority & responsibility within
the organization & the formal reporting relationships of employees
to supervisors
◉ Functional Structure. Answer: groups jobs that require similar
skills & experience together into a single work group reporting to
the leader of the organization
◉ Divisional Structure. Answer: groups jobs together with people of
diverse skills & experience who collectively focus on either
providing specific products or or serving specific groups of
customers or serving specific geographic areas
◉ Matrix Structure. Answer: groups jobs together simultaneously by
function and by division
◉ Delegation of Authority. Answer: ultimate authority for decision
rests with the shareholders of the business
, ◉ Centralized Organizational Structure. Answer: most decisions are
made by the senior executives at the top of the organization
◉ Decentralized Organizational Structure. Answer: many decisions
are delegated to lower levels of management with those managers
accountable for the consequences of their decisions
◉ Span of Control. Answer: refers to the number of direct reports
assigned to a a manager
◉ Broader the span of control... Answer: more direct reports
◉ Narrower span of control... Answer: fewer direct reports
◉ Levels of Hierarchy. Answer: refers to the number of managerial
levels between the top and bottom of an organization
◉ Flatter the organization=. Answer: fewer hierarchical levels
◉ Taller the organization=. Answer: more hierarchical levels
