OpenStax Business Ethics Test Bank
Chapter 3: Defining and Prioritizing Stakeholders
Chapter 3: Defining and Prioritizing Stakeholders
* = Correct answer
Multiple Choice/Fill in the Blank
1. Which of the following are Starbucks’ stakeholders? (Select all that apply.)
A. milk producers*
B. urban and suburban communities*
C. coffee and tea growers*
D. plastic-cover manufacturers
Difficulty: Easy
Blooms: Understand
AACSB: Ethics
2. Which are some types of stakeholder relationships that a local chamber of commerce would
have? (Select all that apply.)
A. minority- and women-owned small business owners*
B. local and regional governments*
C. environmental agencies
D. pet owners
Difficulty: Easy
Blooms: Apply
AACSB: Analytical
3. Which of the following is considered the most important internal stakeholder of a
corporation?
A. marketing directors
B. board of directors*
C. executive management
D. governmental affairs office
Difficulty: Easy
Blooms: Remember
AACSB: Ethics
4. Which of the following are the duties of the board of directors? (Select all that apply.)
A. Managing and executing the strategy of a company
B. Supervising middle and senior management
C. Defining a company’s ongoing mission*
D. Evaluating the salary and benefits of senior management*
Difficulty: Moderate
Blooms: Understand
Page 1 of 13
, OpenStax Business Ethics Test Bank
Chapter 3: Defining and Prioritizing Stakeholders
AACSB: Application, Real-world
5. Which of the following is not a stakeholder of a nonprofit business?
A. community
B. competitors*
C. media
D. public policy
Difficulty: Easy
Blooms: Application
AACSB: Real-world
6. Which employee typically reports directly to a board of directors?
A. chief legal officer
B. government liaison/lobbying director
C. chief executive officer*
D. chief privacy officer
Difficulty: Easy
Blooms: Remember
AACSB: Application
7. In which functional areas of business does the CEO hire management? (Select all that apply.)
A. finance*
B. marketing*
C. legal compliance*
D. dining/food service
Difficulty: Easy
Blooms: Apply
AACSB: Application
8. Which of the following best describes the interplay of promises of businesses to stakeholders
and vice versa?
A. promise of quality that is greater than advertised
B. only accepting cash and not credit
C. supporting offshore philanthropy
D. on-time delivery and responsiveness*
Difficulty: Difficult
Blooms: Apply
AACSB: Application
9. Which of the following are stakeholders?
A. entities and people invested and influential in the success of an organization*
B. entities and people with one role at one time to care for a business
Page 2 of 13
Chapter 3: Defining and Prioritizing Stakeholders
Chapter 3: Defining and Prioritizing Stakeholders
* = Correct answer
Multiple Choice/Fill in the Blank
1. Which of the following are Starbucks’ stakeholders? (Select all that apply.)
A. milk producers*
B. urban and suburban communities*
C. coffee and tea growers*
D. plastic-cover manufacturers
Difficulty: Easy
Blooms: Understand
AACSB: Ethics
2. Which are some types of stakeholder relationships that a local chamber of commerce would
have? (Select all that apply.)
A. minority- and women-owned small business owners*
B. local and regional governments*
C. environmental agencies
D. pet owners
Difficulty: Easy
Blooms: Apply
AACSB: Analytical
3. Which of the following is considered the most important internal stakeholder of a
corporation?
A. marketing directors
B. board of directors*
C. executive management
D. governmental affairs office
Difficulty: Easy
Blooms: Remember
AACSB: Ethics
4. Which of the following are the duties of the board of directors? (Select all that apply.)
A. Managing and executing the strategy of a company
B. Supervising middle and senior management
C. Defining a company’s ongoing mission*
D. Evaluating the salary and benefits of senior management*
Difficulty: Moderate
Blooms: Understand
Page 1 of 13
, OpenStax Business Ethics Test Bank
Chapter 3: Defining and Prioritizing Stakeholders
AACSB: Application, Real-world
5. Which of the following is not a stakeholder of a nonprofit business?
A. community
B. competitors*
C. media
D. public policy
Difficulty: Easy
Blooms: Application
AACSB: Real-world
6. Which employee typically reports directly to a board of directors?
A. chief legal officer
B. government liaison/lobbying director
C. chief executive officer*
D. chief privacy officer
Difficulty: Easy
Blooms: Remember
AACSB: Application
7. In which functional areas of business does the CEO hire management? (Select all that apply.)
A. finance*
B. marketing*
C. legal compliance*
D. dining/food service
Difficulty: Easy
Blooms: Apply
AACSB: Application
8. Which of the following best describes the interplay of promises of businesses to stakeholders
and vice versa?
A. promise of quality that is greater than advertised
B. only accepting cash and not credit
C. supporting offshore philanthropy
D. on-time delivery and responsiveness*
Difficulty: Difficult
Blooms: Apply
AACSB: Application
9. Which of the following are stakeholders?
A. entities and people invested and influential in the success of an organization*
B. entities and people with one role at one time to care for a business
Page 2 of 13
