Final Board Questions, CapSim 100% correct answers guarantee grade ‘A’

1 Demand is created through meeting customer buying criteria, credit terms, awareness (promotion) and accessibility (distribution). According to the Thrift segment's customers, which of these products was the most competitive at the end of last year? Agape 2 In order to sell a product at a profit the product must be priced higher than the total of what it costs you to build the unit, plus period expenses, and plus overhead. At the end of last year the broad cost leader Chester had an Elite product Camp. Use the Inquirer's Production Analysis to find Camp's production cost, (labor+materials). Exclude possible inventory carrying costs. Assume period expenses and overhead total 1/2 of their production cost. What is the minimum price the product could have been sold for to cover the unit cost, period expenses, and overhead? 3 Select all of the following statements that are true three years from now, in the year 2024. 4 Your team has recently experienced some difficulties and setbacks. Some of your teammates have expressed their lack of confidence in the team. Which of the following tactics is most likely to help boost your teammates’ perception of the team’s capability to perform well? 5 Your first team meeting is dedicated to setting goals for a new and challenging project. Which of the following actions would be most effective in helping your team attain its goals? 6 You were recently hired by the Andrews CEO as a consultant to evaluate the performance of the Chief Financial Officer (CFO). As part of that process, you interview the CFO's direct reports (employees). Although they indicate that the CFO is technically competent, one individual told you stories about the CFO's verbal abuse with employees. Given this information, what would be the most effective next step in the process? 7 You are having a lunch meeting with a loyal and very good customer. Over lunch you happen to mention that your application to an exclusive golf club was denied for the second time. Your customer responds, "Hey, why didn’t you tell me? My family has been members there for 40 years, let me make a phone call, I’m sure we can get it worked out." Which of the following statements should represent your primary concern about this situation? 8 Looking forward to next year, if Digby’s current cash amount is $17,334 (000) and cash flows from operations next period are unchanged from this period and Digby takes ONLY the following actions relating to cash flows from investing and financing activities: Issues $2,000 (000) of long-term debt Pays $4,000 (000) in dividends Retires $10,000 (000) in debt Which of the following activities will expose Digby to the most risk of needing an emergency loan? 9 Investing $1,500,000 in TQM's Channel Support Systems initiative will at a minimum increase demand for your products 1.7% in this and in all future rounds. (Refer to the TQM Initiative worksheet in the CompXM Decisions menu.) Looking at the Round 0 Inquirer for Andrews, last year's sales were $173,506,388. Assuming similar sales next year, the 1.7% increase in demand will provide $2,245,234 of additional revenue. With the overall contribution margin of 34.1%, after direct costs this revenue will add $947,654 to the bottom line. For simplicity, Final Board Question Bank, CapSim Business Simulation assume that the demand increase and margins will remain at last year's levels. How long will it take to achieve payback on the initial $1,500,000 TQM investment, rounded to the nearest month? 10 In three years, assuming the competitive environment remains unchanged, how many units of Cure will Chester be selling in the Nano market segment? 11 Larry is in charge of collecting customer service and satisfaction data for his company. He’s not sure which key groups in the company would be the most appropriate audience to communicate the recent customer satisfaction results, including call center employees, senior management, and company-wide. As Larry begins to develop his communication plan, which of the following questions would MOST help him strategize a plan for targeting a specific audience? 12 You just hung up the phone after a 3-hour conference call with your colleagues in India. After the call, one of your co-workers stopped by to see you. She proceeded to give you some feedback about the call and finished by asking, "why were you so impatient with them? I know we didn’t get through the agenda, but it was like you had somewhere else more important to be and they were clearly offended by your behavior." Which of the following actions BEST DESCRIBES how to improve your own cross-cultural communication with your colleagues in India? 13 Which description best fits Andrews? For clarity: - A differentiator competes through good designs, high awareness, and easy accessibility. - A cost leader competes on price by reducing costs and passing the savings to customers. - A broad player competes in all parts of the market. Final Board Question Bank, CapSim Business Simulation - A niche player competes in selected parts of the market. Which of these four statements best describes your company's current strategy? 14 Refer to the HR Reports in the Inquirer. Through past investments in recruiting and training Baldwin has obtained a productivity index of 109.4%. This means that Baldwin's labor costs would be increased by 9.4% if it did not have these productivity improvements. This is a competitive advantage that Baldwin can sustain or even widen further if its competitors have no HR initiatives. Now, refer to the Income Statement in Baldwin's Annual Report. How much did Baldwin's productivity improvements save it in direct labor costs (in thousands) last year? Select: 1Save Answer 15 Dot is a product of the Digby Company. Digby's sales forecast for Dot is 506 units. Digby wants to have an extra 10% of units on hand above and beyond their forecast in case sales are better than expected. (They would risk the possibility of excess inventory carrying charges rather than risk lost profits on a stock out.) Taking current inventory into account, what will Dot's Production After Adjustment have to be in order to have a 10% reserve of units available for sale? 16 Digby's Elite product Dot has an awareness of 72%. Digby's Dot product manager for the Elite segment is determined to have more awareness for Dot than Andrews' Elite product Aft. She knows that the first $1M in promotion generates 22% new awareness, the second million adds 23% more and the third million adds another 5%. She also knows one-third of Dot's existing awareness is lost every year. Assuming that Aft's awareness stays the same next year (77%), out of the promotion budgets below, what is the minimum Digby's Elite product manager should spend in promotion to earn more awareness than Andrews' Aft product?