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CHIA Certification Exam Preparation Newest With Complete Questions And Correct Detailed Answers| Brand New Version!

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CHIA Certification Exam Preparation Newest With Complete Questions And Correct Detailed Answers| Brand New Version!

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Uploaded on
January 24, 2026
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2025/2026
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CHIA Certification Exam Preparation Newest With
Complete Questions And Correct Detailed
Answers| Brand New Version!




What are the different kinds of affiliations a single hotel can have? -answer :;Chain

Parent Company

Operation: Corporate, Franchise, or Independent

Management Company

Owner

Asset Management Company

Membership or Marketing Groups



Chain -answer :;The hotel chain



Parent Company -answer :;The company that includes multiple chains



A(n) ____________ operates a hotel for another party -answer :;management company



A(n) _____________ represents the owner of a hotel -answer :;asset management company



What are the different affiliations in the hotel industry? -answer :;Chain

Parent company

Management company

Owner

,Asset management company

Membership or Marketing groups

Independent hotels



What is included in STR's categorization of continents -answer :;Americas

Europe

Mideast/Africa

Asia Pacific



There are _______ US markets and ______ tracts -answer :;162 and 612



There are over _______ markets worldwide -answer :;500



Each market contains at least 2 subdivisions called _______ -answer :;tracts (or submarkets outside
North America)



Penetration refers to ___________ -answer :;occupancy index



In terms of segmentation, what does "Group" refer to? -answer :;Rooms sold in blocks of 10 or more
and corresponding revenue



In terms of segmentation, what does "Transient" refer to? -answer :;Rooms sold at rack, corporate,
package, or government rates and corresponding revenue



In terms of segmentation, what does "Contract" refer to? -answer :;Rooms sold at rates stipulated by
contracts including airline crews and permanent guests



"Other revenue" includes... -answer :;All revenue excluding F&B

,When do hotels submit segmentation and additional revenue data? -answer :;On a monthly or weekly
basis



Outside the US, there are over ________ markets where segmentation reports are available -answer
:;300



What does "STAR" stand for? -answer :;Smith Travel Accommodations Report



When was the original version of the STAR report launched? -answer :;1987



The STAR Reports analyze ___________ -answer :;your hotel's performance (Occupancy, ADR, RevPAR,
Supply Demand, Room Revenue)



When are monthly STAR reports generated? -answer :;On or around the 18th



When are weekly STAR reports generated? -answer :;Tuesday night



When are daily STAR reports generated? -answer :;Each day after noon



STAR reports of hotels in North America compare the subject hotel to 5 groups of hotels, specifically the:
-answer :;-Comp set (set of 4 or more properties)

-Market (large geographic segment)

-Market class

-Tract

-Tract Scale



The Scales are collapsed so there are 3 scale groups for chain hotels: -answer :;1. Luxury and upper
upscale combined

2. Upscale and upper midscale combined

3. Midscale and economy combined

, STAR reports for hotels outside of North America compare the subject hotel to 2 groups of hotels,
specifically the: -answer :;-Comp set (a set of 4 or more properties)

-A single industry segment (Submarket collapsed class, Submarket (tract), Market Class, Market
Collapsed Class, Market, etc.)



What are the differences between North America and Non-North American STAR reports? -answer :;-
North America STAR reports compare the subject hotel to several industry segments

-Non-North America STAR reports compare the subject to the best (smallest sufficient) industry segment
and include additional pages



Which one of the following is a non-geographic category shown on the STAR report?



A. Location

B. Type

C. Market

D. Class -answer :;D.



What information is never included on a STAR report?



A. Performance data for individual competitors

B. Performance data for an industry segment relevant to the subject hotel

C. The names of hotels included in the subject hotel's competitive set

D. Index numbers and Index Percent Changes -answer :;A.



Which statement is true regarding the format and timing of a STAR report?



A. They are normally generated in Excel

B. If you change data on a STAR report, all of the related values will recalculate, since there are
embedded formulas

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