WGU C954 FINAL EXAM STUDY GUIDE -INFORMATION TECHNOLOGY
MANAGEMENT | COMPLETE AND GRADED QUESTIONS AND ANSWERS 2026 LATEST
UPDATED | 100% GRADED CORRECT | 100% GUARANTEED TO PASS | GET A+
1. Which data set consumes disk space equal to the change in the data since it
was last captured?
A. Static
B. Snapshot
C. Dynamic
D. Big: B
2. A business wants to allow its employees to communicate online with each
other in real time.
What should the business use to achieve this?
A. Word processor
B. Instant messaging
,C. Spreadsheet
D. Email: B
3. An organization wants to calculate its sales by region.
Which type of software will serve this need?
A. Personnel management
B. Inventory management
C. Customer relationship management (CRM)
D. Human resources management (HRM): C
4. Which component functions as a computer's working memory?
A. Central processing unit (CPU)
B. Read-only memory (ROM)
C. Random access memory (RAM)
D. Solid state drive (SSD): C
5. What is a secondary storage medium?
,A. Read-only memory
B. Cache
C. Magnetic tape
D. Random access memory: C
6. Which type of network should a company use if they want to connect a group
of computers in an office building?
A. LAN
B. WAN
C. PAN
D. MAN: A
7. Which network topology uses a central hub to which all devices on the
network are connected?
A. Wireless
B. Bus
C. Star
, D. Hybrid: C
8. Which multiuser operating system originated at AT&T's Bell Laboratories?
A. OS X
B. Android
C. Unix
D. Linux: C
9. Which lifecycle stage of ITIL focuses on ensuring that a business's objectives
align with those of the IT provider?
A. Service strategy (SS)
B. Service transition (ST)
C. Service design (SD)
D. Service operation (SO): A 10. Why was ITIL developed?
A. As an assessment tool to be used globally in the IT industry
B. As a consulting organization to support the IT industry globally
C. As a global oversight committee for the IT industry
MANAGEMENT | COMPLETE AND GRADED QUESTIONS AND ANSWERS 2026 LATEST
UPDATED | 100% GRADED CORRECT | 100% GUARANTEED TO PASS | GET A+
1. Which data set consumes disk space equal to the change in the data since it
was last captured?
A. Static
B. Snapshot
C. Dynamic
D. Big: B
2. A business wants to allow its employees to communicate online with each
other in real time.
What should the business use to achieve this?
A. Word processor
B. Instant messaging
,C. Spreadsheet
D. Email: B
3. An organization wants to calculate its sales by region.
Which type of software will serve this need?
A. Personnel management
B. Inventory management
C. Customer relationship management (CRM)
D. Human resources management (HRM): C
4. Which component functions as a computer's working memory?
A. Central processing unit (CPU)
B. Read-only memory (ROM)
C. Random access memory (RAM)
D. Solid state drive (SSD): C
5. What is a secondary storage medium?
,A. Read-only memory
B. Cache
C. Magnetic tape
D. Random access memory: C
6. Which type of network should a company use if they want to connect a group
of computers in an office building?
A. LAN
B. WAN
C. PAN
D. MAN: A
7. Which network topology uses a central hub to which all devices on the
network are connected?
A. Wireless
B. Bus
C. Star
, D. Hybrid: C
8. Which multiuser operating system originated at AT&T's Bell Laboratories?
A. OS X
B. Android
C. Unix
D. Linux: C
9. Which lifecycle stage of ITIL focuses on ensuring that a business's objectives
align with those of the IT provider?
A. Service strategy (SS)
B. Service transition (ST)
C. Service design (SD)
D. Service operation (SO): A 10. Why was ITIL developed?
A. As an assessment tool to be used globally in the IT industry
B. As a consulting organization to support the IT industry globally
C. As a global oversight committee for the IT industry
