ANSWERS
When addressing scene safety, EFDs must consider which three groups of
people? - correct answer -The caller, bystanders, and responders
Response configurations (actual assignments of apparatus) are: - correct answer
-Predetermined by local Fire and Emergency Services Administration
The Academy's standards process ensures that FPDS evolution remains
consistent with ever-changing standards of practice - correct answer -True
Statistics indicate that Emergency Vehicle Collisions (EVCs) are a leading
cause of firefighter fatalities - correct answer -True
Which of the following best describes the diffeence between certification and
accreditation? - correct answer -Individuals are certified, and agencies are
accredited
Quality service is virtually ensured through - correct answer - Compliance to
the protocol
, A sound and effective quality improvement process is designed to
- correct answer -Reinforce EFDs' appropriate behaviors
List the roles and responsibilities of an Emergency Fire Dispatcher - correct
answer -1. Gathering relevant information (input)
2. Providing DLS instructions to callers
3. Prioritizing calls
4. Dispatching/Allocating resources (output)
5. Providing information to responders
6. Monitoring the safety of responders
7. Coordinating logistics, resources, and services
8. Serving the community
9. Impacting lives via telephone
List fire-rescue call processing objectives - correct answer -1. Collect
incident information
2. Collect scene safety information
3. Identify the correct response
4. Assess the need for DLS Instructions
List five benefits of structured calltaking and protocol use, as discussed
in this chapter - correct answer -1. An established standard of service