PSYC 381 Final Exam Review || Needed to Pass.
Examples of workers who are not generally considered professional helpers, but who may enter
the helping network on a temporary basis include _____
a. psychiatrists and psychologists
b. ministers and teachers
c. marriage and family therapists
d. social workers and case managers correct answers b. ministers and teachers
The four conditions under which helping is most likely to occur include: someone trained and/or
capable as a helper, someone willing to offer help, a setting conducive to helping, and ________.
a. help offered by a professional versus a paraprofessional helper
b. a client seeking help
c. a reluctant client who has been mandated to seek help
d. a client who denies needing or wanting help correct answers b. a client seeking help
Which of the following characteristics of a helper would enhance the helping process?
a. a conscious need to be helpful
b. an unconscious need to be helpful
c. a conscious intent to be helpful
d. an unconscious intent to be helpful correct answers c. a conscious intent to be helpful
Which of the following is LEAST likely to describe helping in school settings?
a. Much of the high school helper's work is with the teaching staff rather than individual students
b. The current force of school helping is in comprehensive programs that focus on primary
prevention and healthy development for all students
c. The ACSA National Model focuses helper efforts on achievement and educational needs
d. Elementary helpers emphasize the total school environment rather than individual helping of
children correct answers a. Much of the high school helper's work is with the teaching staff
rather than individual students
Current issues related to helping in college settings include all EXCEPT which of the following?
a. more severe psychopathology among students including chronic mental illness
b. a decrease in the number of third culture kids (TCK) and multiracial and international students
c. helpers assigned to academic advising, residences, and career services
d. an increase in the use of technology to meet student helping needs correct answers b. a
decrease in the number of third culture kids (TCK) and multiracial and international students
The increased demand for helpers in health care and rehabilitation settings has been
accompanied by role diversification including:
,a. provision of wellness programs
b. promotion of disease prevention via appropriate self-care
c. fostering patient responsibility for medication compliance and pain management
d. all of the above correct answers d. all of the above
Which of the following accurately depicts the roles of helpers in community settings?
a. They may become involved in community advocacy efforts and direct community intervention
b. They often conduct psychotherapy with individuals, families, and/or groups
c. They are employed in the widest variety of employment settings relative to other helpers
d. All of the above are accurate correct answers d. All of the above are accurate
In addition to the common core of helper characteristics and skills previously identified in the
literature, four important qualities for helping practice in the 21st century are:
a. virtue, cultural competence, emotional intelligence, and flexibility
b. cultural competence, neural integration, emotional intelligence, and flexibility
c. virtue, cultural competence, neural integration, and resilience
d. neural integration, resilience, emotional intelligence, and flexibility correct answers c. virtue,
cultural competence, neural integration, and resilience
The concept of resiliency is highly salient to professional helping practice because it promotes:
a. preparedness to address global challenges such as terrorism
b. coping with everyday stressors
c. transfer of hope and optimism to clients
d. all of the above correct answers d. all of the above
Which of the following is FALSE regarding Robinson's (1997) concept of multiculturalism?
a. Multiculturalism involves a willingness to share power with those who have less power
b. Multiculturalism is synonymous with the concept of diversity
c. Multiculturalism requires a commitment to using unearned privilege to empower others
d. Multiculturalism equates power with access to resources correct answers b. Multiculturalism is
synonymous with the concept of diversity
The primary focus of person-centered therapy is _______
a. examination of behavior patterns that are causing difficulty in the client's life
b. selection of specific intervention strategies that are tailored to the client's needs
c. promotion of a therapeutic alliance characterized by empathy, unconditional positive regard,
and congruence
d. exploration of the intrapsychic experience of the client correct answers c. promotion of a
therapeutic alliance characterized by empathy, unconditional positive regard, and congruence
The concept of core conditions in the therapeutic process refers to
, a. the therapeutic relationship
b. theoretical approach
c. treatment type
d. intervention strategies correct answers a. the therapeutic relationship
When helpers' unresolved issues get projected onto clients this is referred to as
a. transference
b. projection
c. countertrasnference
d. projective identification correct answers c. countertransference
The demonstration of empathic understanding requires the following of the helper:
a. empathic rapport and permeable internal boundaries
b. empathic rapport and communicative attunement
c. disconnection from oneself in order to take on the client's feelings
d. imagining the feelings one would experience in the same or similar experience correct answers
b. empathic rapport and communicative attunement
Understanding the client's perspectives alone is not sufficient. The helper must also
a. express verbally the helper's sense of understanding of the client
b. mirror the client's feelings without agreeing, disagreeing, reassuring, or denying
c. reflect on the immediate process in the helping session
d. engage in all of the above correct answers d. engage in all of the above
Which of the following statement about client hidden shame is FALSE?
a. Hidden shame is unacknowledged, repressed or defended against
b. Hidden shame is associated with addiction, aggression, obsessions, narcissism and depression
c. Hidden shame is due to excessive parental empathic attunement
d. Hidden shame tends to lead to self-loathing and/or unprovoked attacks on others correct
answers c. Hidden shame is due to excessive parental empathic attunement
The condition of being honest, transparent, open, and real with the client is known as
a. positive regard
b. congruence or genuineness
c. accurate empathy
d. cultural and relational empathy correct answers b. congruence or genuineness
Generally, the most productive use of helper disclosure occurs when the focus is on
a. the helper's own issues and facts about the helper's role
Examples of workers who are not generally considered professional helpers, but who may enter
the helping network on a temporary basis include _____
a. psychiatrists and psychologists
b. ministers and teachers
c. marriage and family therapists
d. social workers and case managers correct answers b. ministers and teachers
The four conditions under which helping is most likely to occur include: someone trained and/or
capable as a helper, someone willing to offer help, a setting conducive to helping, and ________.
a. help offered by a professional versus a paraprofessional helper
b. a client seeking help
c. a reluctant client who has been mandated to seek help
d. a client who denies needing or wanting help correct answers b. a client seeking help
Which of the following characteristics of a helper would enhance the helping process?
a. a conscious need to be helpful
b. an unconscious need to be helpful
c. a conscious intent to be helpful
d. an unconscious intent to be helpful correct answers c. a conscious intent to be helpful
Which of the following is LEAST likely to describe helping in school settings?
a. Much of the high school helper's work is with the teaching staff rather than individual students
b. The current force of school helping is in comprehensive programs that focus on primary
prevention and healthy development for all students
c. The ACSA National Model focuses helper efforts on achievement and educational needs
d. Elementary helpers emphasize the total school environment rather than individual helping of
children correct answers a. Much of the high school helper's work is with the teaching staff
rather than individual students
Current issues related to helping in college settings include all EXCEPT which of the following?
a. more severe psychopathology among students including chronic mental illness
b. a decrease in the number of third culture kids (TCK) and multiracial and international students
c. helpers assigned to academic advising, residences, and career services
d. an increase in the use of technology to meet student helping needs correct answers b. a
decrease in the number of third culture kids (TCK) and multiracial and international students
The increased demand for helpers in health care and rehabilitation settings has been
accompanied by role diversification including:
,a. provision of wellness programs
b. promotion of disease prevention via appropriate self-care
c. fostering patient responsibility for medication compliance and pain management
d. all of the above correct answers d. all of the above
Which of the following accurately depicts the roles of helpers in community settings?
a. They may become involved in community advocacy efforts and direct community intervention
b. They often conduct psychotherapy with individuals, families, and/or groups
c. They are employed in the widest variety of employment settings relative to other helpers
d. All of the above are accurate correct answers d. All of the above are accurate
In addition to the common core of helper characteristics and skills previously identified in the
literature, four important qualities for helping practice in the 21st century are:
a. virtue, cultural competence, emotional intelligence, and flexibility
b. cultural competence, neural integration, emotional intelligence, and flexibility
c. virtue, cultural competence, neural integration, and resilience
d. neural integration, resilience, emotional intelligence, and flexibility correct answers c. virtue,
cultural competence, neural integration, and resilience
The concept of resiliency is highly salient to professional helping practice because it promotes:
a. preparedness to address global challenges such as terrorism
b. coping with everyday stressors
c. transfer of hope and optimism to clients
d. all of the above correct answers d. all of the above
Which of the following is FALSE regarding Robinson's (1997) concept of multiculturalism?
a. Multiculturalism involves a willingness to share power with those who have less power
b. Multiculturalism is synonymous with the concept of diversity
c. Multiculturalism requires a commitment to using unearned privilege to empower others
d. Multiculturalism equates power with access to resources correct answers b. Multiculturalism is
synonymous with the concept of diversity
The primary focus of person-centered therapy is _______
a. examination of behavior patterns that are causing difficulty in the client's life
b. selection of specific intervention strategies that are tailored to the client's needs
c. promotion of a therapeutic alliance characterized by empathy, unconditional positive regard,
and congruence
d. exploration of the intrapsychic experience of the client correct answers c. promotion of a
therapeutic alliance characterized by empathy, unconditional positive regard, and congruence
The concept of core conditions in the therapeutic process refers to
, a. the therapeutic relationship
b. theoretical approach
c. treatment type
d. intervention strategies correct answers a. the therapeutic relationship
When helpers' unresolved issues get projected onto clients this is referred to as
a. transference
b. projection
c. countertrasnference
d. projective identification correct answers c. countertransference
The demonstration of empathic understanding requires the following of the helper:
a. empathic rapport and permeable internal boundaries
b. empathic rapport and communicative attunement
c. disconnection from oneself in order to take on the client's feelings
d. imagining the feelings one would experience in the same or similar experience correct answers
b. empathic rapport and communicative attunement
Understanding the client's perspectives alone is not sufficient. The helper must also
a. express verbally the helper's sense of understanding of the client
b. mirror the client's feelings without agreeing, disagreeing, reassuring, or denying
c. reflect on the immediate process in the helping session
d. engage in all of the above correct answers d. engage in all of the above
Which of the following statement about client hidden shame is FALSE?
a. Hidden shame is unacknowledged, repressed or defended against
b. Hidden shame is associated with addiction, aggression, obsessions, narcissism and depression
c. Hidden shame is due to excessive parental empathic attunement
d. Hidden shame tends to lead to self-loathing and/or unprovoked attacks on others correct
answers c. Hidden shame is due to excessive parental empathic attunement
The condition of being honest, transparent, open, and real with the client is known as
a. positive regard
b. congruence or genuineness
c. accurate empathy
d. cultural and relational empathy correct answers b. congruence or genuineness
Generally, the most productive use of helper disclosure occurs when the focus is on
a. the helper's own issues and facts about the helper's role
