Complete Test Bank - Crisis Negotiations: Managing Critical Incidents and Hostage Situations in Law Enforcement and Corrections, 6th Edition – Michael J. McMains, Wayman C. Mullins, Andrew T. Young – ISBN 9781138585515 (All Chapters Covered 1–11)

Crisis Negotiations
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6th Edition
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TEST BANK
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Michael McMains
Wayman Mullins
Andrew Young
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Comprehensive Test Bank for Instructors
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and Students
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© Michael McMains, Wayman Mullins & Andrew Young.
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All rights reserved. Reproduction or distribution without permission is prohibited.

, Crisis Negotiations: Managing Critical Incidents and Hostage Situations in
Law Enforcement and Corrections – 6th Edition
(ISBN 9781138585515)
Michael J. McMains, Wayman C. Mullins, and Andrew T. Young



TABLE OF CONTENTS
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Chapter 1. Crisis Management: History and Overview
Chapter 2. Crisis Management: Crisis Response Team Elements
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Chapter 3. Crisis Management: Basics of Negotiations
Chapter 4. Crisis Management: Risk Assessment
Chapter 5. Crisis Management: Communication in Crisis Negotiations
Chapter 6. Crisis Management: Negotiating with Emotionally Disturbed and
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Mentally Ill Individuals: Recognition and Guidelines
Chapter 7. Crisis Management: Negotiating with Depressed and Suicidal
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Persons
Chapter 8. Crisis Management: Negotiating with Special Populations
Chapter 9. Crisis Management: Hostage Dynamics
Chapter 10. Crisis Management: Managing Stress and Trauma
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Chapter 11. Crisis Management: Special Topics in Negotiations
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