MGMT 363 EXAM 1 STUDY GUDE
organizational behavior - Answers -study of improving attitudes and behaviors in
organizations by groups and individuals
Human Resource Management - Answers -focus to see how OB principles and
theories work within organizations
Strategic Management - Answers -focuses on the industry characteristics and product
choices that have affect on its profitability
Resourced Based View - Answers -say that rare resources allow an organization to
maintain long term profitability
Inimitable - Answers -a resource that cannot be imitated by rival firms thus more
valuable
History - Answers -experience and knowledge that as a collective pool that benefits of
an organization
Numerous small decisions - Answers -people making small decisions daily that
competitor's cannot see because within organization
Socially complex resources - Answers -resources that include culture, teamwork, trust,
reputation that create a competitive advantage, hard to replicate
Rule of one eighth - Answers -thought that only 12% of a firm will do what is best to
build profits by putting people first
Method of Experience - Answers -knowledge of something because it is consistent with
a person's observations/experiences
Method of Intuition - Answers -knowledge based upon it being obvious or evident to
someone
Method of Authority - Answers -knowledge of something based upon a reputable official
or source has said it is correct
Method of Science - Answers -knowledge of something based upon results being
replicated using scientific studies
Theory - Answers -how and why variables are related and the conditions to which they
are related
, Hypotheses - Answers -predictions that are written that deal with and specify various
relationships between variables
Correlation - Answers -statistical relationship between two variables, either positive or
negative between 0 and 1
Casual Inferences - Answers -the idea that one variable causes another variable to
occur, based upon co-variation, and elimination of other alternative
Meta analysis - Answers -combination of multiple scientific studies by using a weighted
correlation with larger studies getting more weight
Evidence based management - Answers -says that management foundations should
be based upon scientific findings
job performance - Answers -behaviors by workers that affect the organization goal
accomplishment either positively or negatively
routine task performance - Answers -predictability to task demands based upon
habitual or well known responses
adaptive task performance - Answers -unusual task demands are met by thoughtful
responses by an employee
creative task performance - Answers -level of degree that individuals ideas or
outcomes are useful and have some novelty
job analysis - Answers -requirements necessary for a specific job determined by an
organization
citizenship behavior - Answers -employee voluntary behaviors that contribute to goals
by improving context of the way work is done
interpersonal citizenship behavior - Answers -assist and develop coworkers by going
passed normal job expectations
helping - Answers -assisting co workers who have workloads or assisting in personal
matters
courtesy - Answers -the sharing of important information with co workers
sportsmanship - Answers -maintaining a good attitude with coworkers in both hard and
good times
organization citizenship behavior - Answers -loyalty and defense of organization and
going beyond expectations to improve operations
organizational behavior - Answers -study of improving attitudes and behaviors in
organizations by groups and individuals
Human Resource Management - Answers -focus to see how OB principles and
theories work within organizations
Strategic Management - Answers -focuses on the industry characteristics and product
choices that have affect on its profitability
Resourced Based View - Answers -say that rare resources allow an organization to
maintain long term profitability
Inimitable - Answers -a resource that cannot be imitated by rival firms thus more
valuable
History - Answers -experience and knowledge that as a collective pool that benefits of
an organization
Numerous small decisions - Answers -people making small decisions daily that
competitor's cannot see because within organization
Socially complex resources - Answers -resources that include culture, teamwork, trust,
reputation that create a competitive advantage, hard to replicate
Rule of one eighth - Answers -thought that only 12% of a firm will do what is best to
build profits by putting people first
Method of Experience - Answers -knowledge of something because it is consistent with
a person's observations/experiences
Method of Intuition - Answers -knowledge based upon it being obvious or evident to
someone
Method of Authority - Answers -knowledge of something based upon a reputable official
or source has said it is correct
Method of Science - Answers -knowledge of something based upon results being
replicated using scientific studies
Theory - Answers -how and why variables are related and the conditions to which they
are related
, Hypotheses - Answers -predictions that are written that deal with and specify various
relationships between variables
Correlation - Answers -statistical relationship between two variables, either positive or
negative between 0 and 1
Casual Inferences - Answers -the idea that one variable causes another variable to
occur, based upon co-variation, and elimination of other alternative
Meta analysis - Answers -combination of multiple scientific studies by using a weighted
correlation with larger studies getting more weight
Evidence based management - Answers -says that management foundations should
be based upon scientific findings
job performance - Answers -behaviors by workers that affect the organization goal
accomplishment either positively or negatively
routine task performance - Answers -predictability to task demands based upon
habitual or well known responses
adaptive task performance - Answers -unusual task demands are met by thoughtful
responses by an employee
creative task performance - Answers -level of degree that individuals ideas or
outcomes are useful and have some novelty
job analysis - Answers -requirements necessary for a specific job determined by an
organization
citizenship behavior - Answers -employee voluntary behaviors that contribute to goals
by improving context of the way work is done
interpersonal citizenship behavior - Answers -assist and develop coworkers by going
passed normal job expectations
helping - Answers -assisting co workers who have workloads or assisting in personal
matters
courtesy - Answers -the sharing of important information with co workers
sportsmanship - Answers -maintaining a good attitude with coworkers in both hard and
good times
organization citizenship behavior - Answers -loyalty and defense of organization and
going beyond expectations to improve operations
