Which certified Six Sigma professional is responsible for identifying resources and removing roadblocks
for the Six Sigma team members? - ANSWER - Six Sigma Champion
You know that you have a very bright, but sometimes dominating, member on your team. Which of the
following team rules might you propose?
1)Everyone participates, no one dominates
2)One discussion at a time. Everyone has a chance to provide their opinion
3)We will not criticize, condemn, or complain
4) Any of these would be a good team rule - ANSWER - 4)Any of these would be a good team rule
Which phase of a DMAIC project aims to ensure the long-term sustainment of the project's
improvements? - ANSWER - Control
Which of the following is not normally captured on a VSM? - ANSWER - Cash flows
You've completed all your tasks for the Define Phase and you've scheduled the Define Phase gate review
for next Friday, but the sponsor informs you that she'll be traveling to other company sites over the next
two weeks. How should you respond? - ANSWER - Ask her if she could find an hour next week and call in
to the phase gate review
A tool used by teams to quickly filter a large list of potential causes is (a/an) - ANSWER - Multi-voting
A common form of the four-quadrant project selection chart uses which of the two criteria as its x and y
axis? (Choose two) - ANSWER - Business impact
Problem understanding
, All the following are included in a project charter, except - ANSWER - Implementation plan
Correction, over-production, inventory, and motion are all examples of - ANSWER - Waste
The primary purpose of the FMEA is to - ANSWER - Reduce risk associated with process or product
failures
Fundamental principles of lean - ANSWER - Seeking perfection
Pull
Flow
Functional or generic benchmarking is - ANSWER - Benchmarking anyone, anywhere, in any industry
within a specific function or service line
In which phase of a DMAIC project does the project team use data to validate the root causes of a poorly
performing process? - ANSWER - Analyze
All the following are included in a project charter, except - ANSWER - Implementation plan
One of the most important benefits of Lean is as a - ANSWER - Cultural enabler of the mindset of
continuous improvement
Which statement best describes quality function deployment? - ANSWER - A structured process to
translate customer expectations to product and service requirements
Which of the following is not a major focus of the Define Phase? - ANSWER - Determine the voice of the
supplier
Which of the following is not a principle of Lean? - ANSWER - Variation reduction