NCCT CERTIFICATION EXAM SCRIPT 2026
COMPLETE QUESTIONS AND VERIFIED
SOLUTIONS
◉ The physician has instructed the medical assistant to obtain a
patient's temperature. Before placing the oral thermometer in the
patient's mouth, it is important to ensure the accuracy of the reading
by asking the patient if she has Answer: Recently ingested hot or
cold food or beverages
◉ Flow charts, progress notes, and narrative notation are all
examples of Answer: Patient documentation in a SOAP format
◉ The medical assistant is providing instructions for a patient with
pneumonia. The optimal time a sputum specimen should be
collected is Answer: First thing in the morning
◉ The patient is given an incorrect dose of acetaminophen ( Tylenol)
in the medical office. The medical assistant should complete an
incident report in this situation in order to Answer: Understand the
circumstances and prevent future occurrences
,◉ Commitment to privacy, continuity of care, advance directives, and
the authority to refuse treatment are granted according to which of
the following? Answer: The Patient's Bill of Rights
◉ The medical assistant witnesses the medical office receptionist
taking money from the cash drawer. The receptionist learns the
medical assistant saw her and asks her not to tell the office manager,
as it was to pay for her electric bill. Which of the following actions
should the medical assistant take? Answer: Tell the office manager
about the incident and request that confidentiality be maintained
◉ The patient was seen in the office for a follow up evaluation post
CVA. The doctor noticed significant weakness on the patient's left
side. Which of following should the medical assistant expect to
perform? Answer: Active assist range of motion
◉ While scheduling an appointment, the medical office assistant's
computer freezes. When attempting to restart the program, which of
the following should the medical office assistant do first? Answer:
Press the Ctrl, Alt and Delete Keys
◉ Which of the following is the correct definition of Standard
Precautions? Answer: Control measures that treat all body fluid as if
it could be infectious
, ◉ The endocrinologist requested the patient to return to the
outpatient clinic the next day for a glucose tolerance test. Which of
the following preparations should the medical assistant instruct the
patient to do the night before the test? Answer: NPO after midnight
◉ When inspecting a patient's arm before performing a
venipuncture, the most desirable site appears to be the back of the
hand. Which of the following venipuncture methods is most
appropriate in this situation? Answer: Butterfly needle
◉ The primary care provider hands the medical assistant a referral
for a patient to get an MRI. Which of the following should the
medical assistant do first? Answer: call the insurance company and
process an authorization
◉ The physician orders the following blood work to evaluate a
patient for sepsis: CBC, Blood Culture, BMP. When using the
evacuated tube method for venipuncture, in which of the following
orders should the tubes be drawn? Answer: Blood culture, red top,
lavender top
◉ Which of the following medical office software applications uses
an electronic signature? Answer: EHR
◉ The order reads cefaclor (Ceclor) 250 mg p.o. stat, then 150 mg q
2 h. How should the medical assistant interpret this medication
COMPLETE QUESTIONS AND VERIFIED
SOLUTIONS
◉ The physician has instructed the medical assistant to obtain a
patient's temperature. Before placing the oral thermometer in the
patient's mouth, it is important to ensure the accuracy of the reading
by asking the patient if she has Answer: Recently ingested hot or
cold food or beverages
◉ Flow charts, progress notes, and narrative notation are all
examples of Answer: Patient documentation in a SOAP format
◉ The medical assistant is providing instructions for a patient with
pneumonia. The optimal time a sputum specimen should be
collected is Answer: First thing in the morning
◉ The patient is given an incorrect dose of acetaminophen ( Tylenol)
in the medical office. The medical assistant should complete an
incident report in this situation in order to Answer: Understand the
circumstances and prevent future occurrences
,◉ Commitment to privacy, continuity of care, advance directives, and
the authority to refuse treatment are granted according to which of
the following? Answer: The Patient's Bill of Rights
◉ The medical assistant witnesses the medical office receptionist
taking money from the cash drawer. The receptionist learns the
medical assistant saw her and asks her not to tell the office manager,
as it was to pay for her electric bill. Which of the following actions
should the medical assistant take? Answer: Tell the office manager
about the incident and request that confidentiality be maintained
◉ The patient was seen in the office for a follow up evaluation post
CVA. The doctor noticed significant weakness on the patient's left
side. Which of following should the medical assistant expect to
perform? Answer: Active assist range of motion
◉ While scheduling an appointment, the medical office assistant's
computer freezes. When attempting to restart the program, which of
the following should the medical office assistant do first? Answer:
Press the Ctrl, Alt and Delete Keys
◉ Which of the following is the correct definition of Standard
Precautions? Answer: Control measures that treat all body fluid as if
it could be infectious
, ◉ The endocrinologist requested the patient to return to the
outpatient clinic the next day for a glucose tolerance test. Which of
the following preparations should the medical assistant instruct the
patient to do the night before the test? Answer: NPO after midnight
◉ When inspecting a patient's arm before performing a
venipuncture, the most desirable site appears to be the back of the
hand. Which of the following venipuncture methods is most
appropriate in this situation? Answer: Butterfly needle
◉ The primary care provider hands the medical assistant a referral
for a patient to get an MRI. Which of the following should the
medical assistant do first? Answer: call the insurance company and
process an authorization
◉ The physician orders the following blood work to evaluate a
patient for sepsis: CBC, Blood Culture, BMP. When using the
evacuated tube method for venipuncture, in which of the following
orders should the tubes be drawn? Answer: Blood culture, red top,
lavender top
◉ Which of the following medical office software applications uses
an electronic signature? Answer: EHR
◉ The order reads cefaclor (Ceclor) 250 mg p.o. stat, then 150 mg q
2 h. How should the medical assistant interpret this medication
