ENDORSEMENT COMPENDIUM 2026
CRITICAL SUBJECT PRINCIPLES WITH
FINDINGS PRIMARY OPERATIONAL SCHEME
Planning. Answer: long-run and short-run
operational
defining goals
⩥ Leading. Answer: motivating employees
directing
communicating
⩥ Controlling. Answer: making sure goals are being made
correct any deviations
⩥ Organizing. Answer: Laying out goals
What, Who, How, Where
Designing structure
⩥ 4 management functions. Answer: Planning, Leading, Organizing,
Controlling
PLOC
, ⩥ Systematic study. Answer: Looking at relationships, attempting to
attribute causes and effects, and drawing conclusions based on
scientific evidence
Are happy employees more productive?
Intuition
⩥ Organizational behavior. Answer: investigates the impact
individuals, groups, and structure have on behavior within
organizations
⩥ Effective vs Successful managers. Answer: Effective:
Communication** . Employees are satisfied. listens to feedback
seek input from employees and explain reasons for their their
decisions
Successful: based on getting promoted quickly. 48% based on
Networking**!
⩥ What is Personality?. Answer: Describes individuals' behavior
Lasts a long time
How people act/react to people & situations
⩥ Determinants of Personality. Answer: Hereditary: 50%
Environment
Situation