CERTIFICATION EXAM 2026 COMPLETE
QUESTIONS AND SOLUTIONS
◉ When conducting an event, agents should select a site that is
compliant with the Americans with Disabilities Act (ADA). Which of
the following is not an ADA requirement? Answer: Extra-wide
sidewalks that accommodate wheelchairs
◉ Which of the following elements does not need to be entered on
the NEW Event Request Form when reporting a new event? Answer:
The event venue manager/contact person.
◉ Which of the following statements regarding UnitedHealthcare's
event cancellation reporting rules is true? Answer: Event
cancellation must be reported in UnitedHealthcare's event reporting
application at least 1 business day prior to the event except in the
case of inclement weather.
◉ Jessica just submitted a CANCEL Event Request Form to cancel an
event she is scheduled to conduct three weeks from today. The only
advertising she has done is to post a flyer at the event venue. Select
the cancellation procedure she does not need to follow. Answer: Be
at the venue at the time the event had been scheduled to start and
remain there for 30 minutes in case any consumer arrives.