NCMA CCMA EXAM SCRIPT 2026
COMPLETE Q&A SET 100% CORRECT
⫸ A MA IS TESTING A PATIENT'S VISUAL ACUITY USING A
SNELLEN CHART. WHICH ACTIONS SHOULD MA TAKE?
Answer: MAKE SURE THE PATIENT DOES NOT LEAN FOWARD
DURING THE TEST.
⫸ DURING A ROUTINE VENIPUNCTURE. THE PATIENT
BECOMES PALE & DIAPHORETIC. WHAT CONDITION IS MOST
LIKELY TO OCCUR IN THIS PATIENT? Answer: SYNCOPE
⫸ A PATIENT CALLS THE CLINIC TO CANCEL A
POSTOPERATIVE APPOINTMENT & STATES THAT SHE WILL
RESCHEDULE AT A LATER DATE. FOR WHICH FOLLOWING
REASONS SHOULD MA DOCUMENT THIS INFORMATION ON
THE PATIENT'S CHART? Answer: TO PROVE THAT THE OFFICE
WAS NOT NEGLIGENT
⫸ WHEN COMPLETING DOCUMENTATION IN A PATIENT'S
PAPER MEDICAL RECORD, A MA REALIZES SHE MADE AN
ERROR. WHICH ACTIONS SHOULD MA TAKE? Answer: DRAW A
LINE THROUGH THE ERROR & INITIAL IT
⫸ WHICH ITEMS INCLUDED ON THE CMS-1500 CLAIM FORM
SHOULD A MA RECOGNIZE AS INDICATING THE MEDICAL
NECESSITY OF A PROCEDURE? Answer: DIAGNOSIS CODE
,⫸ WHICH TECHNIQUES SHOULD A MA USE TO CONFIRM A
PATIENT'S UNDERSTANDING OF INSULIN ADMINISTRATION?
Answer: OBSERVE THE PATIENT AS SHE PERFORMS A SELF-
DEMONSTRATION
⫸ A MA IS PREPARING A COMMUNITY RESOURCE LIBRARY.
WHICH ACTIONS SHOULD MA TAKE 1ST? Answer: COMPILE A
LIST OF LOCAL COMMUNITY AGENCIES
⫸ A MA is disposing of the syringe and needle she used to inject a
seasonal influenza vaccine Which of the following actions should the
assistant take? Answer: DROP THE SYRINGE, NEEDLE FIRST,
INTO THE BIOHAZARDS SHARP CONTAINER
⫸ A MA IS PREPARING A PATIENT WHO HAS PSORIASIS TO
BE EXAMINED BY THE PROVIDER. WHEN INSPECTING THE
PATIENT'S SKIN LESIONS, THE MA SHOULD EXPECT TO
OBSERVE WHICH OF THE FOLLOWING CHARACTERISTICS?
Answer: SILVERY, SCALY
⫸ A MA RECEIVES A DENIAL OF PAYMENT FOR A PATIENT'S
CHOLECYSTECTOMY. THE REASON STATED IS
"NONCOVERED SERVICES." IF THIS PROCEDURE WAS
DEEMED EMERGENT BY THE PROVIDER. WHICH ACTIONS
SHOULD MA TAKE? Answer: INSTRUCT THE PATIENT TO
CONTACT THE INSURER ABOUT THE DENIAL OF PAYMENT
,⫸ WHICH ACTION SHOULD MA TAKE TO VERIFY THE
QUALITY OF VENIPUNCTURE SUPPLIES BEFORE BEGINNING
A BLOOD DRAW? Answer: INSPECT THE INTEGRITY OF THE
NEEDLE'S SEAL
⫸ WHICH INSTRUCTIONS SHOULD MA GIVE TO A PATIENT
WHEN ADMINISTERING AN ENTERIC-COATED TABLET?
Answer: SWALLOW THE TABLET WHOLE WITH GLASS OF
WATER
⫸ A MA IS COLLECTING A HEALTH HISTORY FROM AN
OLDER ADULT PATIENT WHO EXHIBITS MODERATE
HEARING LOSS. WHICH ACTION SHOULD MA TAKE? Answer:
REMAIN WITHIN THE PATIENT'S VIEW TO ALLOW LIP-
READING
⫸ A MA IS ASSISTING WITH THE PHYSICAL EXAMINATION
OF A PATIENT WHO HAS SCABIES. BESIDES GLOVES. WHICH
PIECES OF PERSONAL PROTECTIVE EQUIPMENT SHOULD THE
MA WEAR? Answer: GOWN
⫸ A CLINIC SCHEDULES ALL CARDIAC PATIENTS ON
MONDAYS & WEDNESDAYS & ALL ONCOLOGY PATIENTS ON
TUESDAYS & THURSDAYS. WHAT TYPE OF SCHEDULING IS
THE CLINIC USING? Answer: CLUSTER SCHEDULING
⫸ THE PARENT OF A CHILD WHO HAS PEDICULOSIS IS
ASKING A MA FOR MORE INFORMATION ABOOUT HER
, CHILD'S CONDITION. THE MA SHOULD BEGIN BY
EXPLAINING THAT PEDICULOSIS IS WHICH TYPES OF
INFECTION? Answer: PARASITIC
⫸ A MA IS REVIEWING A PROVIDER'S INSTRUCTIONS AS THE
PATIENT IS PREPARING TO LEAVE THE OFFICE. THE
PROVIDER RECOMMENDS THAT THE PATIENT PURCHASE AN
OVER-THE-COUNTER ANTITUSSIVE, BUT THE PATIENT TELLS
THE MA THAT SHE DOES NOT KNOW WHAT AN ANTITUSSIVE
IS. WHICH OF THE FOLLOWING RESPONSES SHOULD THE MA
MAKE? Answer: IT IS A MEDICATION THAT SUPPRESSES THE
COUGH REFLEX
⫸ WHEN PREFORMING THE PALPATORY METHOD FOR
OBTAINING BLOOD PRESSURE. WHICH INDICATES THE
LEVEL AT WHICH THE MA SHOULD INFLATE THE CUFF?
Answer: 30 mm Hg ABOVE THE RADIAL PULSE CESSATION
⫸ A first-time patient is late arriving to the office which of the
following should the medical assistant say first? Answer: "HELLO.
WELCOME TO OUR OFFICE"
⫸ A MA IS ADMINISTERING AN INTRAMUSCULAR
IMMUNIZATION TO A PATIENT. WHICH ACTION SHOULD MA
TAKE? Answer: CLEANSE THE SITE IN A CIRCULAR MOTION
FROM THE CENTER OUTWARD
COMPLETE Q&A SET 100% CORRECT
⫸ A MA IS TESTING A PATIENT'S VISUAL ACUITY USING A
SNELLEN CHART. WHICH ACTIONS SHOULD MA TAKE?
Answer: MAKE SURE THE PATIENT DOES NOT LEAN FOWARD
DURING THE TEST.
⫸ DURING A ROUTINE VENIPUNCTURE. THE PATIENT
BECOMES PALE & DIAPHORETIC. WHAT CONDITION IS MOST
LIKELY TO OCCUR IN THIS PATIENT? Answer: SYNCOPE
⫸ A PATIENT CALLS THE CLINIC TO CANCEL A
POSTOPERATIVE APPOINTMENT & STATES THAT SHE WILL
RESCHEDULE AT A LATER DATE. FOR WHICH FOLLOWING
REASONS SHOULD MA DOCUMENT THIS INFORMATION ON
THE PATIENT'S CHART? Answer: TO PROVE THAT THE OFFICE
WAS NOT NEGLIGENT
⫸ WHEN COMPLETING DOCUMENTATION IN A PATIENT'S
PAPER MEDICAL RECORD, A MA REALIZES SHE MADE AN
ERROR. WHICH ACTIONS SHOULD MA TAKE? Answer: DRAW A
LINE THROUGH THE ERROR & INITIAL IT
⫸ WHICH ITEMS INCLUDED ON THE CMS-1500 CLAIM FORM
SHOULD A MA RECOGNIZE AS INDICATING THE MEDICAL
NECESSITY OF A PROCEDURE? Answer: DIAGNOSIS CODE
,⫸ WHICH TECHNIQUES SHOULD A MA USE TO CONFIRM A
PATIENT'S UNDERSTANDING OF INSULIN ADMINISTRATION?
Answer: OBSERVE THE PATIENT AS SHE PERFORMS A SELF-
DEMONSTRATION
⫸ A MA IS PREPARING A COMMUNITY RESOURCE LIBRARY.
WHICH ACTIONS SHOULD MA TAKE 1ST? Answer: COMPILE A
LIST OF LOCAL COMMUNITY AGENCIES
⫸ A MA is disposing of the syringe and needle she used to inject a
seasonal influenza vaccine Which of the following actions should the
assistant take? Answer: DROP THE SYRINGE, NEEDLE FIRST,
INTO THE BIOHAZARDS SHARP CONTAINER
⫸ A MA IS PREPARING A PATIENT WHO HAS PSORIASIS TO
BE EXAMINED BY THE PROVIDER. WHEN INSPECTING THE
PATIENT'S SKIN LESIONS, THE MA SHOULD EXPECT TO
OBSERVE WHICH OF THE FOLLOWING CHARACTERISTICS?
Answer: SILVERY, SCALY
⫸ A MA RECEIVES A DENIAL OF PAYMENT FOR A PATIENT'S
CHOLECYSTECTOMY. THE REASON STATED IS
"NONCOVERED SERVICES." IF THIS PROCEDURE WAS
DEEMED EMERGENT BY THE PROVIDER. WHICH ACTIONS
SHOULD MA TAKE? Answer: INSTRUCT THE PATIENT TO
CONTACT THE INSURER ABOUT THE DENIAL OF PAYMENT
,⫸ WHICH ACTION SHOULD MA TAKE TO VERIFY THE
QUALITY OF VENIPUNCTURE SUPPLIES BEFORE BEGINNING
A BLOOD DRAW? Answer: INSPECT THE INTEGRITY OF THE
NEEDLE'S SEAL
⫸ WHICH INSTRUCTIONS SHOULD MA GIVE TO A PATIENT
WHEN ADMINISTERING AN ENTERIC-COATED TABLET?
Answer: SWALLOW THE TABLET WHOLE WITH GLASS OF
WATER
⫸ A MA IS COLLECTING A HEALTH HISTORY FROM AN
OLDER ADULT PATIENT WHO EXHIBITS MODERATE
HEARING LOSS. WHICH ACTION SHOULD MA TAKE? Answer:
REMAIN WITHIN THE PATIENT'S VIEW TO ALLOW LIP-
READING
⫸ A MA IS ASSISTING WITH THE PHYSICAL EXAMINATION
OF A PATIENT WHO HAS SCABIES. BESIDES GLOVES. WHICH
PIECES OF PERSONAL PROTECTIVE EQUIPMENT SHOULD THE
MA WEAR? Answer: GOWN
⫸ A CLINIC SCHEDULES ALL CARDIAC PATIENTS ON
MONDAYS & WEDNESDAYS & ALL ONCOLOGY PATIENTS ON
TUESDAYS & THURSDAYS. WHAT TYPE OF SCHEDULING IS
THE CLINIC USING? Answer: CLUSTER SCHEDULING
⫸ THE PARENT OF A CHILD WHO HAS PEDICULOSIS IS
ASKING A MA FOR MORE INFORMATION ABOOUT HER
, CHILD'S CONDITION. THE MA SHOULD BEGIN BY
EXPLAINING THAT PEDICULOSIS IS WHICH TYPES OF
INFECTION? Answer: PARASITIC
⫸ A MA IS REVIEWING A PROVIDER'S INSTRUCTIONS AS THE
PATIENT IS PREPARING TO LEAVE THE OFFICE. THE
PROVIDER RECOMMENDS THAT THE PATIENT PURCHASE AN
OVER-THE-COUNTER ANTITUSSIVE, BUT THE PATIENT TELLS
THE MA THAT SHE DOES NOT KNOW WHAT AN ANTITUSSIVE
IS. WHICH OF THE FOLLOWING RESPONSES SHOULD THE MA
MAKE? Answer: IT IS A MEDICATION THAT SUPPRESSES THE
COUGH REFLEX
⫸ WHEN PREFORMING THE PALPATORY METHOD FOR
OBTAINING BLOOD PRESSURE. WHICH INDICATES THE
LEVEL AT WHICH THE MA SHOULD INFLATE THE CUFF?
Answer: 30 mm Hg ABOVE THE RADIAL PULSE CESSATION
⫸ A first-time patient is late arriving to the office which of the
following should the medical assistant say first? Answer: "HELLO.
WELCOME TO OUR OFFICE"
⫸ A MA IS ADMINISTERING AN INTRAMUSCULAR
IMMUNIZATION TO A PATIENT. WHICH ACTION SHOULD MA
TAKE? Answer: CLEANSE THE SITE IN A CIRCULAR MOTION
FROM THE CENTER OUTWARD
