TEST BANK For Operations and Supply Chain Management, 11th Edition by Roberta S. Russell, Bernard W. Taylor, Verified Chapters 1 - 17, Complete Newest Version

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Operations Management Creating Value Alon
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g the Supply Chain, 11th Edition (Russell)Verif
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ied Chapters 1 - 17, Complete
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Operations Management Creating Value Along the Supply Chain
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,TABLE OF CONTENTS NB NB




1 Introduction to Operations and Supply Chain Management
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2 Quality Management
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3 Statistical Process Control
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S3 Operational Decision-Making Tools: Acceptance Sampling
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4 Product Design
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5 Service Design
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6 Processes and Technology
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7 Capacity and Facilities Design
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S7 Operational Decision-Making Tools: Facility Location Models
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8 Human Resources
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S8 Operational Decision-Making Tools: Work Measurement
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9 Project Management
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10 Supply Chain Management Strategy and Design
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11 Global Supply Chain Procurement and Distribution
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S11 Operational Decision-Making Tools: Transportation and Transshipment Models
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12 Forecasting
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13 Inventory Management
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S13 Operational Decision-Making Tools: Simulation
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14 Sales and Operations Planning
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S14 Operational Decision-Making Tools: Linear Programming
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15 Resource Planning Systems
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16 Lean Production Systems
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17 Scheduling
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Operations Management Creating Value Along the Supply Chain
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,Operations Management Creating Value Along the Supply Chain 11th EditionRo
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n



berta S. Russell, Bernard W. Taylor nb nb nb nb nb




Concept Check Questions for Learning Objectives
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Chapter 1 – Introduction to Operations and Supply Chain Management
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The Operations Function
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1. The operations function interacts with
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a. Marketing
b. Suppliers
c. Human resources nb


d. Finance
e. All of the above nb nb nb




Difficulty: Eas nb


yAnswer: d
b
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2. Operations is often described as nb nb nb nb


a. the creative core of an organization
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b. a transformation process nb nb


c. the source of firm profitability nb nb nb nb


d. all of the above nb nb nb




Difficulty: Eas nb


yAnswer: b
b
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The Evolution of Operations and Supply Chain Management
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1. nb helped to enable the Industrial Revolution.
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a. Linear programming nb


b. Quality circles nb


c. Interchangeable parts nb


d. The Internet nb




Difficulty: Eas nb


yAnswer: c
b
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2. The Principles of Scientific Management were proposed by
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a. Adam Smith nb


b. Henry Ford nb


c. Frederick Taylor nb




Operations Management Creating Value Along the Supply Chain
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, d. Elton Mayo nb




Difficulty: Eas nb


yAnswer: c
b
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3. Supply nb chain management emerged as
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a. companies started to outsource production
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b. the number of suppliers for each company grew
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c. globalization expanded the reach of suppliers and customers
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d. all of the above
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Difficulty: Eas nb


yAnswer: d
b
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4. The quality revolution was brought to us by
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a. Germany
b. Japan
c. China
d. Mexico

Difficulty: Eas nb


yAnswer: b
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Globalization
1. Globalization has grown rapidly due to nb nb nb nb nb


a. World trade agreements nb nb


b. The Internet nb


c. Outsourcing
d. All of the above nb nb nb




Difficulty: Eas nb


yAnswer: d
b
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2. Which nb of the following countries has the highest hourly wage rate?
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a. Norway
b. U.S.
c. Germany
d. South Korea nb




Difficulty: Moderat nb


eAnswer: a
b
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3. Companies go global to nb nb nb


a. take advantage of favorable costs nb nb nb nb


Operations Management Creating Value Along the Supply Chain nb nb nb nb nb nb nb