1/13/26, 7:11 AM HCA Final Exam
HCA Test Bank Exam | Most Recent Exam 2026 Actual
Complete Real Exam Questions And Correct Answers (Verified
Answers) Already Graded A+ | Guaranteed Success!! Newest
Exam | Just Released!!Kwantlen Polytechnic University
decision making
complex, cognitive process of choosing a particular course of action;
the thought process of selecting a logical choice form available
options
problem solving
part of decision making; systematic process focusing on analyzing a
difficult situation involving higher-order reasoning and evaluation
spend more time finding the cause and treating the cause, like with
system failures or high incidence of med errors
critical thinking
the mental process of actively and skillfully conceptualizing, applying,
analyzing, synthesizing, and evaluating information to reach an answer or
conclusion
self reflection and higher level personal thinking
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,1/13/26, 7:11 AM HCA Final Exam
clinical reasoning
integrating and applying different types of knowledge to weigh evidence,
critically think about arguments, and reflect upon the process used to
arrive at diagnosis
collaborative and reflective process that involves content-specific
knowledge,
engagement of the patient and family in understanding the clinical
problem, and incorporation of critical contextual factors
leads to deliberative decision making and sound clinical judgement
characteristics of a critical thinker
-insight
-intuition
-empathy
-willingness to take action
-flexible
-observant
-out of box thinker
successful decision makers
-self-aware
-courageous
-sensitive
-energetic
-creative
/ 2/162
,1/13/26, 7:11 AM HCA Final Exam
traditional problem solving process
1. Identify the problem
2. Gather data to analyze the causes and consequences of the problem
3. Explore alternative solutions
4. Evaluate the alternatives
5. Select the appropriate solution
6. Implement the solution
7. Evaluate the results
biggest fall back is that it is time consuming
managerial decision making model
1. Determine the decision and the desired outcome (set objectives)
2. Research and identify options
3. Compare and contrast these options and their consequences
4. Make a decision
5. Implement an action plan
6. Evaluate results
set objective right in the beginning, more common to see
democratic leader
"we" instead of "I", decisions involve others on your team, good when you
have cooperating parties, not good if you don't
/ 3/162
, 1/13/26, 7:11 AM HCA Final Exam
Laissez-faire leader
permissive, little or no control, little or no direction, place emphasis on the
group and let them decide, good if group is highly motivated (instead of
micro
managing
situation and contingency leadership
developed in 1950s, change your style based on the situation
interactional leadership
developed in 70s, leadership behavior is determined by their personality
and the specific situation going on
full-range leadership
combo of transformational, transaction, and Laissez-faire
best leaders
mix of transaction and transformation leadership
/ 4/162
HCA Test Bank Exam | Most Recent Exam 2026 Actual
Complete Real Exam Questions And Correct Answers (Verified
Answers) Already Graded A+ | Guaranteed Success!! Newest
Exam | Just Released!!Kwantlen Polytechnic University
decision making
complex, cognitive process of choosing a particular course of action;
the thought process of selecting a logical choice form available
options
problem solving
part of decision making; systematic process focusing on analyzing a
difficult situation involving higher-order reasoning and evaluation
spend more time finding the cause and treating the cause, like with
system failures or high incidence of med errors
critical thinking
the mental process of actively and skillfully conceptualizing, applying,
analyzing, synthesizing, and evaluating information to reach an answer or
conclusion
self reflection and higher level personal thinking
/ 1/162
,1/13/26, 7:11 AM HCA Final Exam
clinical reasoning
integrating and applying different types of knowledge to weigh evidence,
critically think about arguments, and reflect upon the process used to
arrive at diagnosis
collaborative and reflective process that involves content-specific
knowledge,
engagement of the patient and family in understanding the clinical
problem, and incorporation of critical contextual factors
leads to deliberative decision making and sound clinical judgement
characteristics of a critical thinker
-insight
-intuition
-empathy
-willingness to take action
-flexible
-observant
-out of box thinker
successful decision makers
-self-aware
-courageous
-sensitive
-energetic
-creative
/ 2/162
,1/13/26, 7:11 AM HCA Final Exam
traditional problem solving process
1. Identify the problem
2. Gather data to analyze the causes and consequences of the problem
3. Explore alternative solutions
4. Evaluate the alternatives
5. Select the appropriate solution
6. Implement the solution
7. Evaluate the results
biggest fall back is that it is time consuming
managerial decision making model
1. Determine the decision and the desired outcome (set objectives)
2. Research and identify options
3. Compare and contrast these options and their consequences
4. Make a decision
5. Implement an action plan
6. Evaluate results
set objective right in the beginning, more common to see
democratic leader
"we" instead of "I", decisions involve others on your team, good when you
have cooperating parties, not good if you don't
/ 3/162
, 1/13/26, 7:11 AM HCA Final Exam
Laissez-faire leader
permissive, little or no control, little or no direction, place emphasis on the
group and let them decide, good if group is highly motivated (instead of
micro
managing
situation and contingency leadership
developed in 1950s, change your style based on the situation
interactional leadership
developed in 70s, leadership behavior is determined by their personality
and the specific situation going on
full-range leadership
combo of transformational, transaction, and Laissez-faire
best leaders
mix of transaction and transformation leadership
/ 4/162
