NHA - Certified Medical
Administrative Assistant (CMAA)
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Computer Scheduling - Answer✅✅Electronic appointment book
Book Scheduling - Answer✅✅Hard copy appointment book
Wave Booking - Answer✅✅Patients are scheduled at the same time each hour to
create short-term flexibility each hour.
Modified Wave Booking - Answer✅✅Wave booking can be modified in a couple of
different ways. One example of this approach is to schedule two patients to come at
9 a.m. and one patient at 9:30 a.m. This hourly cycle is repeated throughout the day.
Double Booking - Answer✅✅Two patients are scheduled to come at the same time
to see the same physician.
Stream/time-Specific Scheduling - Answer✅✅Scheduling patients for specific times
at regular intervals. The amount of time allotted depends on the reason for the visit.
, Open Booking (tidal wave scheduling) - Answer✅✅Patients are not scheduled for a
specific time, but told to come in at intermittent times. They are seen in the order in
which the arrive.
Cluster or Categorization Booking - Answer✅✅Booking a number of patients who
have specific needs together at the same time of day.
Matrix - Answer✅✅A grid with time slots blocked out when physicians are
unavailable or the office is closed.
Template - Answer✅✅A document with a preset format that is used as a starting
point so that it does not have e recreated each time.
Screening System - Answer✅✅Procedures to prioritize the urgency of a call to
determine when the patient should be seen.
Certified Mail - Answer✅✅First-class mail that also gives the mail added protection
by offering insurance, tracking, and return receipt options.
Appointment Cards - Answer✅✅Used to remind patients of scheduled
appointments and to eliminate misunderstandings about dates and time.
Health Insurance Portability and Accountability Act (HIPAA) of 1996 -
Answer✅✅Legislation that includes Title II, the first parameters designed to protect
the privacy and security of patient information.
What are three advantages of computer scheduling? - Answer✅✅Display available
and scheduled times; length and type of appointment required and day or time
preferences.
When scheduling appointments, what factors need to be taken into account? -
Answer✅✅The needs of the patient, the habits and preferences of the provider,
and the capacity of the facility.
Electronic Medical Record (EMR) - Answer✅✅An electronic record of health
information that is created, added to, managed, and reviewed by authorized
providers and staff within a single health care organization.
Advance Directive Form - Answer✅✅Document that spells out what kind of
treatment a patient wants in the event that he can't speak for himself. Also known as
living will.
Protected Health Information (PHI) - Answer✅✅Information about health status or
health care that can be linked to a specific individual.
Administrative Assistant (CMAA)
Study Guide AVTEC| Verified Exam
Questions with 100% Correct Clear
Answers| All Graded A+|100%
Guaranteed Success| Latest
Premium Update.
Computer Scheduling - Answer✅✅Electronic appointment book
Book Scheduling - Answer✅✅Hard copy appointment book
Wave Booking - Answer✅✅Patients are scheduled at the same time each hour to
create short-term flexibility each hour.
Modified Wave Booking - Answer✅✅Wave booking can be modified in a couple of
different ways. One example of this approach is to schedule two patients to come at
9 a.m. and one patient at 9:30 a.m. This hourly cycle is repeated throughout the day.
Double Booking - Answer✅✅Two patients are scheduled to come at the same time
to see the same physician.
Stream/time-Specific Scheduling - Answer✅✅Scheduling patients for specific times
at regular intervals. The amount of time allotted depends on the reason for the visit.
, Open Booking (tidal wave scheduling) - Answer✅✅Patients are not scheduled for a
specific time, but told to come in at intermittent times. They are seen in the order in
which the arrive.
Cluster or Categorization Booking - Answer✅✅Booking a number of patients who
have specific needs together at the same time of day.
Matrix - Answer✅✅A grid with time slots blocked out when physicians are
unavailable or the office is closed.
Template - Answer✅✅A document with a preset format that is used as a starting
point so that it does not have e recreated each time.
Screening System - Answer✅✅Procedures to prioritize the urgency of a call to
determine when the patient should be seen.
Certified Mail - Answer✅✅First-class mail that also gives the mail added protection
by offering insurance, tracking, and return receipt options.
Appointment Cards - Answer✅✅Used to remind patients of scheduled
appointments and to eliminate misunderstandings about dates and time.
Health Insurance Portability and Accountability Act (HIPAA) of 1996 -
Answer✅✅Legislation that includes Title II, the first parameters designed to protect
the privacy and security of patient information.
What are three advantages of computer scheduling? - Answer✅✅Display available
and scheduled times; length and type of appointment required and day or time
preferences.
When scheduling appointments, what factors need to be taken into account? -
Answer✅✅The needs of the patient, the habits and preferences of the provider,
and the capacity of the facility.
Electronic Medical Record (EMR) - Answer✅✅An electronic record of health
information that is created, added to, managed, and reviewed by authorized
providers and staff within a single health care organization.
Advance Directive Form - Answer✅✅Document that spells out what kind of
treatment a patient wants in the event that he can't speak for himself. Also known as
living will.
Protected Health Information (PHI) - Answer✅✅Information about health status or
health care that can be linked to a specific individual.
