Test Bank — Business Driven Information Systems: 9th Edition — Paige Baltzan & Amy Phillips — ISBN 9781264638727 — Latest Update 2025/2026 — (All Chapters Covered 1–9)

Business Driven
Information Systems
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9th Edition
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TEST BANK
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Paige Baltzan
Amy Phillips
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Comprehensive Test Bank for Instructors
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and Students
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© Paige Baltzan & Amy Phillips.
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All rights reserved. Reproduction or distribution without permission is prohibited.




© BooksbyMed

, Business Driven Information Systems – 9th Edition
(ISBN 9781264638727)
Paige Baltzan and Amy Phillips



TABLE OF CONTENTS

Chapter 1. Management Information Systems: Business Driven MIS
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Chapter 2. Digital Transformation: Decisions, Processes, and Artificial
Intelligence
Chapter 3. Ebusiness: Electronic Business Value
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Chapter 4. Ethics and Information Security: MIS Business Concerns
Chapter 5. Infrastructures and Platforms: Sustainable Technologies
Chapter 6. Data: Business Intelligence
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Chapter 7. Digital Ecosystems: Connecting Digital Lives, Business, and
Society
Chapter 8. Enterprise Applications: Business Communications
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Chapter 9. Systems Development and Project Management: Corporate
Responsibility
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© BooksbyMed

,Student name:__________
1) Diagnostic analytics is information collected from multiple sources such as suppliers,
customers, competitors, partners, and industries that analyzes patterns, trends, and
relationships for strategic decision making.
⊚ true
⊚ false
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2) Business intelligence is information collected from multiple sources such as suppliers,
customers, competitors, partners, and industries that analyzes patterns, trends, and
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relationships for strategic decision making.
⊚ true
⊚ false
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3) The information age is a time when infinite quantities of facts are widely available to anyone
who can use a computer.
⊚ true
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⊚ false



4) A fact is the confirmation or validation of an event or object. In the past, people primarily
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learned facts from books.
⊚ true
⊚ false
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5) Zappos primary business focus is to sell books and competitive intelligence.
⊚ true
⊚ false
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6) Order date, amount sold, and customer number are all forms of data.
⊚ true
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⊚ false




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, 7) Choosing not to fire a sales representative who is underperforming while knowing that the
representative is experiencing family problems is a form of knowledge.
⊚ true
⊚ false



8) Information is data converted into a meaningful and useful context. The truth about
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information is that its value is only as good as the people who use it. People using the same
information can make different decisions depending on how they interpret or analyze the
information.
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⊚ true
⊚ false



9) The fourth industrial revolution represents the blending of the digital, physical, and
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biological worlds with rates of change operating at hypervelocity.
⊚ true
⊚ false
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10) The fifth industrial revolution represents the blending of the digital, physical, and biological
worlds with rates of change operating at hypervelocity.
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⊚ true
⊚ false
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11) The Internet of Things (IoT) is any device connected to the Internet with the goal of
enhancing performance without human intervention.
⊚ true
⊚ false
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12) Machine-to-machine (M2M) refers to two or more connected devices interacting via wireless
or wired connections with the goal of data sharing and analytics without human intervention.
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⊚ true
⊚ false




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