DISPATCHER PRACTICE TEST EXAM QUESTIONS AND
ANSWERS GRADED A+ LATEST UPDATE.
A radio dispatcher may have to ________________________. ANS >>
respond to multiple incidents at the same time
Repeating back the last word or phrase the caller has just said is an
example of the active listening technique, ANS >> reflective/mirroring
Dispatching can be a stressful job because of its
________________________ nature. ANS >> sedentary
, DISPATCH PRACTICE TEST
A telecommunicator will be able to identity incoming
________________________text calls. ANS >> try
Telecommunicators' responsibilities include:
- Giving pre-arrival medical instructions to EMS personnel
- Updating pertinent information to responders
- ________________________ ANS >> providing a reasonable standard
of care to the caller
If the call is dealing with children or the elderly, there are special
________________________. ANS >> Considerations and guidelines
An important goal of a telecommunicator is to buy time. Reason(s) to
buy time include: ANS >> decreases emotion
Overly high expectations by dispatchers can be very stressful and thus
shorten a career. ANS >> true
If the victim is suffering from serious bleeding, direct the caller to
________________________. ANS >> apply direct pressure to the
wound