WILLOW IP ADMIN UPDATED EXAM SCRIPT
QUESTIONS AND ANSWERS RATED A+
✔✔How do you designate a pharmacy as the Main Pharmacy? - ✔✔In the Hospital
record in Hyperspace, enter your central pharmacy record in the Main Pharmacy field.
✔✔Name two purposes that the central pharmacy Med List (EFY) record serves. -
✔✔The central pharmacy EFY record contains every medication that is dispensed in
your hospital. This EFY record (like all EFY records) defines which NDCs are physically
stocked and dispensed for each ERX record.
✔✔How should you dispense a multi-dose package differently from a single-dose
package? - ✔✔A multi-dose package should be dispensed only once automatically after
it is ordered and verified. Any redispenses will be requested manually. A single-dose
package should automatically dispense a new package for each dose due.
✔✔What must you do in Epic to force a package to dispense only once automatically? -
✔✔In the medication (ERX) record, you must enter "yes" in the Package contains
multiple doses (single patient) field.
✔✔Name three actions that can generate label printing. - ✔✔Dispense (first dose), PRN
Par Dispense (first dose) and Redispense are a few.
✔✔True or False: If you leave the Dispense Code column blank for an action in the
Label routing table, that action will never cause any labels to print. - ✔✔False. It will
print for ANY medication when that action is triggered, regardless of dispense code.
✔✔True or False: You must assign a Dispense Code to every medication (ERX) on
your central pharmacy medication list. - ✔✔False. In System Definitions, Unit Dose is
the default Dispense Code. Therefore, in each unit dose ERX record, you can leave
Dispense Code blank.
✔✔What is the purpose of the Group? column? - ✔✔You want to indicate "yes" to
Group? when only one label should print regardless of how many doses are being
dispensed for an order at that time. In other words, grouping labels causes all of the
doses to be represented by a single label.
✔✔Define a cart. - ✔✔A cart is where the pharmacy techs take all the medications
needed for a particular period of time, prepare them and then put them on a cart for
delivery to patients on the floor.
✔✔Define a batch. - ✔✔A batch is where the pharmacy techs take all the medications
needed for a particular period of time and prepare them at once. These medications
, may be delivered any number of ways; via runner, via pneumatic tube, etc. They do not
necessarily go onto a cart for delivery.
✔✔Where do you generally set the Cart Group for a medication? Where can you
override that setting if needed? - ✔✔In Rx Admin > System Definitions. It's possible to
override the cart group from system definitions in the ERX record; however this is not
commonly done.
✔✔Explain the Time field in the Cart schedule section of a cart record. What does it
represent? - ✔✔In the Time field you enter in the time of day when doses from the cart
are first due to be administered to the patient. This represents the interval of doses due
for the cart.
✔✔Labor Day is coming up. You need to temporarily change your cart's schedule. True
or false: You can change the cart's schedule any time before Labor Day to make this
adjustment. - ✔✔False. If you change the cart's schedule at the wrong time, you will
lose doses from the cart. Always ask your Technical Services representative before
making changes to carts in a live production system.
✔✔A Pharmacy (PHR) record's Medication List (EFY) record tells the system which
medications can be dispensed from there.
The Medication List (EFY) record also determines which specific _______ will be
dispensed from that pharmacy. - ✔✔Package (NDC)
✔✔True or False: If a medication is not on your central pharmacy's medication list, the
system won't dispense the medication from there. - ✔✔False. The hospital's central
pharmacy is the "dispense location of last resort."
✔✔What happens if a medication is dispensed from your central pharmacy, but it isn't
on the central pharmacy's medication list? What field is missing? - ✔✔The Package
field will be blank. A pharmacist will have to manually select a package to verify the
order.
✔✔Which of these is the best description of what the Limit to Medication List field does
(pick ONE only)? Epic will dispense medications from the associated pharmacy if the
meds are:
a) Not on the Limit to... list.
b) On the Limit to... list.
c) On both the Limit to... list and the pharmacy's med list. - ✔✔C) The medication has to
be on BOTH lists for Epic to consider dispensing from that pharmacy.
✔✔What can I use to quickly find information about why a medication is dispensing
incorrectly? - ✔✔From Order Hx, I can click Troubleshooting>>Dispense Trace, and
read the report.
QUESTIONS AND ANSWERS RATED A+
✔✔How do you designate a pharmacy as the Main Pharmacy? - ✔✔In the Hospital
record in Hyperspace, enter your central pharmacy record in the Main Pharmacy field.
✔✔Name two purposes that the central pharmacy Med List (EFY) record serves. -
✔✔The central pharmacy EFY record contains every medication that is dispensed in
your hospital. This EFY record (like all EFY records) defines which NDCs are physically
stocked and dispensed for each ERX record.
✔✔How should you dispense a multi-dose package differently from a single-dose
package? - ✔✔A multi-dose package should be dispensed only once automatically after
it is ordered and verified. Any redispenses will be requested manually. A single-dose
package should automatically dispense a new package for each dose due.
✔✔What must you do in Epic to force a package to dispense only once automatically? -
✔✔In the medication (ERX) record, you must enter "yes" in the Package contains
multiple doses (single patient) field.
✔✔Name three actions that can generate label printing. - ✔✔Dispense (first dose), PRN
Par Dispense (first dose) and Redispense are a few.
✔✔True or False: If you leave the Dispense Code column blank for an action in the
Label routing table, that action will never cause any labels to print. - ✔✔False. It will
print for ANY medication when that action is triggered, regardless of dispense code.
✔✔True or False: You must assign a Dispense Code to every medication (ERX) on
your central pharmacy medication list. - ✔✔False. In System Definitions, Unit Dose is
the default Dispense Code. Therefore, in each unit dose ERX record, you can leave
Dispense Code blank.
✔✔What is the purpose of the Group? column? - ✔✔You want to indicate "yes" to
Group? when only one label should print regardless of how many doses are being
dispensed for an order at that time. In other words, grouping labels causes all of the
doses to be represented by a single label.
✔✔Define a cart. - ✔✔A cart is where the pharmacy techs take all the medications
needed for a particular period of time, prepare them and then put them on a cart for
delivery to patients on the floor.
✔✔Define a batch. - ✔✔A batch is where the pharmacy techs take all the medications
needed for a particular period of time and prepare them at once. These medications
, may be delivered any number of ways; via runner, via pneumatic tube, etc. They do not
necessarily go onto a cart for delivery.
✔✔Where do you generally set the Cart Group for a medication? Where can you
override that setting if needed? - ✔✔In Rx Admin > System Definitions. It's possible to
override the cart group from system definitions in the ERX record; however this is not
commonly done.
✔✔Explain the Time field in the Cart schedule section of a cart record. What does it
represent? - ✔✔In the Time field you enter in the time of day when doses from the cart
are first due to be administered to the patient. This represents the interval of doses due
for the cart.
✔✔Labor Day is coming up. You need to temporarily change your cart's schedule. True
or false: You can change the cart's schedule any time before Labor Day to make this
adjustment. - ✔✔False. If you change the cart's schedule at the wrong time, you will
lose doses from the cart. Always ask your Technical Services representative before
making changes to carts in a live production system.
✔✔A Pharmacy (PHR) record's Medication List (EFY) record tells the system which
medications can be dispensed from there.
The Medication List (EFY) record also determines which specific _______ will be
dispensed from that pharmacy. - ✔✔Package (NDC)
✔✔True or False: If a medication is not on your central pharmacy's medication list, the
system won't dispense the medication from there. - ✔✔False. The hospital's central
pharmacy is the "dispense location of last resort."
✔✔What happens if a medication is dispensed from your central pharmacy, but it isn't
on the central pharmacy's medication list? What field is missing? - ✔✔The Package
field will be blank. A pharmacist will have to manually select a package to verify the
order.
✔✔Which of these is the best description of what the Limit to Medication List field does
(pick ONE only)? Epic will dispense medications from the associated pharmacy if the
meds are:
a) Not on the Limit to... list.
b) On the Limit to... list.
c) On both the Limit to... list and the pharmacy's med list. - ✔✔C) The medication has to
be on BOTH lists for Epic to consider dispensing from that pharmacy.
✔✔What can I use to quickly find information about why a medication is dispensing
incorrectly? - ✔✔From Order Hx, I can click Troubleshooting>>Dispense Trace, and
read the report.
