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AIC Exam Study Guide Questions and Answers
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What percentage of conversations do listeners remember of what they
hear? Ans: 10%
What percentage of conversations do speakers remember of what they
say and do? Ans: 90%
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When giving presentations, people should do which of the following?
Ans: Keep the conversation short and on topic
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Which of the following should people do to effectively listen? Ans: Listen
objectively with the intent to understand the speaker's perspective
Which of the following statements is true about texting and a
subcontractor change order? Ans: Texting your subcontractor that a
change order is coming later in the day is a good practice
What does RFI stand for? Ans: Request for Information
An Owner-initiated change order should include which of the following?
Ans: Reference to contract documents describing the change in detail
A job Diary should be maintained by who? Ans: All members of the
project management team
If a job has more than one shift, how often should a daily report be
completed? Ans: Each shift
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Daily reports are primarily created by whom? Ans: Superintendents
Meeting AGENDAS should be distributed __________ Ans: At least one
day PRIOR to the meeting
Meeting MINUTES should be distributed _______ Ans: About one day
AFTER the meeting
Which of the following types of meetings is typically held at regular
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weekly or biweekly intervals throughout the project? Ans: Progress
Meetings
Which of the following documents is used for correspondence between
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the architect or owner and the contractor? Ans: Formal Business Letter
Which of the following documents is used for correspondence between
the home office and job site? Ans: Memorandum
What is the best time to distribute the working agenda to the
participants of a meeting? Ans: About one day prior to the meeting
Which document describes the suggested agenda for the
preconstruction meeting? Ans: General Requirements
What is the best time to distribute the meeting minutes to the
participants? Ans: About one day after the meeting
Which of the following descriptions are the primary content items for the
meeting minutes? Ans: Attendance, Topical Headings, Brief notes on
what was discussed in paragraph form, who is assigned to action items,
completion status
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Which of the following statements is true about the use of texting as a
means of communicating in the construction industry? Ans: Appropriate
for clarifying but not for formal direction
What is the best way for a contractor to get formal clarification on an
apparent discrepancy found in the plans? Ans: RFI
What are the leadership skills needed to conduct a productive meeting?
Ans: Listening attentively, responding constructively, soliciting all ideas,
and matching decision making to the situation
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Which of the following is not commonly discussed at monthly owner /
architect / contractor progress meetings? Ans: Pending subcontractor
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change orders
What is a listener's retention percentage of an oral conversation? Ans:
10%
Which of the following communication methods is the most effective in
knowing that the communication has been understood? Ans: The sender
should ask open-ended questions and make them speak.
Which of the following is the best example of an open-ended question?
Ans: What steps are you going to take to complete the activity?
Which material is prone to fire damage and deterioration by moisture
and insects? Ans: Wood
Concrete is strongest in __________ Ans: Compressive Strength
Which of the following is a type of aggregate? Ans: Gravel