Test Bank — Organizational Behavior and Management, 12th Edition — Robert Konopaske, John M. Ivancevich & Michael T. Matteson — ISBN 9781260260533 — Latest Update 2025/2026 — (All Chapters Covered)

Organizational Behavior and
Management 12th Edition
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TEST BANK
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Robert Konopaske
John M. Ivancevich
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Michael T. Matteson

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Comprehensive Test Bank for Instructors
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and Students
© Robert Konopaske, John M. Ivancevich & Michael T. Matteson.
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All rights reserved. Reproduction or distribution without permission is prohibited.
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© BooksbyMed

, Organizational Behavior and Management – 12th Edition
(ISBN 9781260260533)
Robert Konopaske, John M. Ivancevich, and Michael T. Matteson



TABLE OF CONTENTS

Part One: The Field of Organizational Behavior
Chapter 1. Effective Managers Understand Organizational Behavior
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Chapter 2. International and Organizational Culture

Part Two: Understanding and Managing Individual Behavior
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Chapter 3. Individual Differences at Work
Chapter 4. Perceptions and Attributions
Chapter 5. Motivation
Chapter 6. Job Design and Performance
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Chapter 7. Evaluation and Rewards Influence Behavior
Chapter 8. Managing Employee Behavior
Chapter 9. Managing Individual Stress
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Part Three: Group Behavior and Interpersonal Influence
Chapter 10. Groups and Teams
Chapter 11. Managing Conflict and Negotiations
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Chapter 12. Power and Politics

Part Four: Organizational Processes
Chapter 13. Communicating Effectively
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Chapter 14. Decision Making
Chapter 15. Leadership

Part Five: Organizational Design, Change, and Innovation
Chapter 16. Organizational Structure and Design
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Chapter 17. Managing Organizational Change
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© BooksbyMed

,Student name:__________
1) World trade is growing at a slower rate than is world gross domestic product.
⊚ true
⊚ false



2) In recent years, Japan and China have become racially diverse societies.
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⊚ true
⊚ false
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3) Older workers are entering the workforce at decreasing rates.
⊚ true
⊚ false
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4) In a general sense, technology is the process that converts raw materials or intellectual capital
into products or services.
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⊚ true
⊚ false
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5) Negative productivity is calculated as the ratio of inputs to outputs.
⊚ true
⊚ false
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6) Efficiency is defined as the ratio of outputs to inputs.
⊚ true
⊚ false
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7) Technology can yield a competitive advantage only when it is utilized effectively.
⊚ true
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⊚ false




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, 8) A common body of management knowledge had been developed before the rise of the
Roman Empire.
⊚ true
⊚ false



9) A new industrial era began in the United States around the time of the Civil War.
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⊚ true
⊚ false
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10) Restrictions on where they can be accessed and the additional cost associated with their use
have caused cloud-based solutions to typically be associated with lower productivity.
⊚ true
⊚ false
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11) Information is a commodity that, when applied effectively, can result in higher growth and
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productivity.
⊚ true
⊚ false
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12) The formal and modern study of management started in Babylonia, around 5000 B.C.
⊚ true
⊚ false
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13) According to Frederick W. Taylor, father of scientific management, management and labor
must operate independently to achieve the maximum good for society.
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⊚ true
⊚ false
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14) Frederick Taylor's concept of economic rationality of the employee was later characterized as
the "Hawthorne effect."
⊚ true
⊚ false




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