HRM EXAM/QUIZ 1 CH. 1-4 QUESTIONS & ANSWERS
______ is the permanent loss of workers from the organization.
Absenteeism
Turnover
Empathy
Revenue - Answers -- Turnover
The first skill set that an HR manager must develop to be successful is the ______ skill
set. It is also the easiest one to develop.
interpersonal
technical
conceptual and design
business - Answers -- technical
The ______ skill set involves figuring out novel or innovative solutions to problems that
were identified through the use of conceptual skills.
productivity
design
conceptual
interpersonal - Answers -- design
Section I of the practitioner's model of human resource management focuses on the
things that are most critical to the organization's basic stability and success and
contains ______.
21st-Century HRM, strategic planning, and HR laws
staffing
developing and managing
,protecting and expanding - Answers -- 21st-Century HRM, strategic planning, and HR
laws
______ skills are the analytical and quantitative skills that include in-depth knowledge of
how the business works and its budgeting and strategic planning processes.
Business
Interpersonal
Technical
Knowledge - Answers -- Business
Kathryn had a job interview with Acme Global without ever meeting any Acme Global
employee in person. The entire interview was conducted via Skype, a video
conferencing service. This is an example of how social media is used in ______.
recruitment and selection
onboarding
training and development
performance management - Answers -- recruitment and selection
Alexandra's role in the organization involves measuring and evaluating job satisfaction
and employee engagement. Alexandra's human resource management specialty is
______.
staffing
labor and industrial relations
ethics and sustainability
employee relations - Answers -- employee relations
When Jack was first hired at Acme Global, he was assigned to a virtual mentoring group
of new employees and managers before his first day of work. The group built an online
community that helped Jack learn more about the culture of Acme Global. This is an
example of how social media is used in ______.
recruitment and selection
onboarding
, training and development
performance management - Answers -- onboarding
Chase manages the recruiting process, selecting the best candidates who apply, and
getting them settled into their jobs. Chase's human resource management specialty is
______.
training and development
compensation and benefits
staffing
labor and industrial relations - Answers -- staffing
Devin is concerned about how Acme Global will continue to recruit employees given the
aging workforce and skills shortages. Devin is concerned about ______.
technical skills
knowledge workers
labor demographics
employee engagement - Answers -- labor dempgraphics
Brett is an accountant at a legal firm. He advises the attorneys on how to complete
quarterly reports for their divisions. Brett is a ______ manager.
labor
human resource
staff
line - Answers -- staff
Eli's work involves union votes, negotiations for union agreements, contract collective
bargaining, and handling grievances. Eli's human resource management specialty is
______.
the legal environment
compensation and benefits
______ is the permanent loss of workers from the organization.
Absenteeism
Turnover
Empathy
Revenue - Answers -- Turnover
The first skill set that an HR manager must develop to be successful is the ______ skill
set. It is also the easiest one to develop.
interpersonal
technical
conceptual and design
business - Answers -- technical
The ______ skill set involves figuring out novel or innovative solutions to problems that
were identified through the use of conceptual skills.
productivity
design
conceptual
interpersonal - Answers -- design
Section I of the practitioner's model of human resource management focuses on the
things that are most critical to the organization's basic stability and success and
contains ______.
21st-Century HRM, strategic planning, and HR laws
staffing
developing and managing
,protecting and expanding - Answers -- 21st-Century HRM, strategic planning, and HR
laws
______ skills are the analytical and quantitative skills that include in-depth knowledge of
how the business works and its budgeting and strategic planning processes.
Business
Interpersonal
Technical
Knowledge - Answers -- Business
Kathryn had a job interview with Acme Global without ever meeting any Acme Global
employee in person. The entire interview was conducted via Skype, a video
conferencing service. This is an example of how social media is used in ______.
recruitment and selection
onboarding
training and development
performance management - Answers -- recruitment and selection
Alexandra's role in the organization involves measuring and evaluating job satisfaction
and employee engagement. Alexandra's human resource management specialty is
______.
staffing
labor and industrial relations
ethics and sustainability
employee relations - Answers -- employee relations
When Jack was first hired at Acme Global, he was assigned to a virtual mentoring group
of new employees and managers before his first day of work. The group built an online
community that helped Jack learn more about the culture of Acme Global. This is an
example of how social media is used in ______.
recruitment and selection
onboarding
, training and development
performance management - Answers -- onboarding
Chase manages the recruiting process, selecting the best candidates who apply, and
getting them settled into their jobs. Chase's human resource management specialty is
______.
training and development
compensation and benefits
staffing
labor and industrial relations - Answers -- staffing
Devin is concerned about how Acme Global will continue to recruit employees given the
aging workforce and skills shortages. Devin is concerned about ______.
technical skills
knowledge workers
labor demographics
employee engagement - Answers -- labor dempgraphics
Brett is an accountant at a legal firm. He advises the attorneys on how to complete
quarterly reports for their divisions. Brett is a ______ manager.
labor
human resource
staff
line - Answers -- staff
Eli's work involves union votes, negotiations for union agreements, contract collective
bargaining, and handling grievances. Eli's human resource management specialty is
______.
the legal environment
compensation and benefits
