Chick-fil-A CT Test Questions and Answers 2026

Chick-fil-A CT Test Questions and Answers 2026 What is your #1 Priority when you are on the shift? - answer-The guests Name our 12 values - answer-1. attitude 2. coachability 3. grit 4. follow-through 5. humility 6. initiative 7. integrity 8. kindness 9. poise 10. professionalism 11. team work 12. work ethic What are examples of the core 4 that happen while taking an order at the front counter? - answer-1. Maintain eye contact // try and look at them as much as possible during order 2. Share a smile // greet them with a warm welcome 3. Speak enthusiastically // saying "we would be happy to do that for you!" for any modification or specific request 4. Make a connection // asking them how their day is going What kind of service separates us from our competition? Describe 2 scenarios where this service would take place. - answer-2nd mile service. 1. using the umbrella to walk guests to their car on a rainy day. 2. walking large orders out to someone's car What is the proper procedure for brewing coffee? - answer-1. Make sure brew cone is clean of any coffee grounds 2. Rinse inside of coffee pot by pressing "rinse" button on coffee maker 3. Drain any remaining water from coffee pot