EKU- NSC 242-Exam 1- Module 1
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4 Professional Core Beleifs
Ans: CARC: communication, assertiveness, responsibility,
caring
Define Communication
Ans: vehicle for establishing therapeutic relationships
Communication...
Ans: -critical to outcome of nursing intervention
-is the relationship itself
-has to exist to have a therapeutic nurse/client relationship
2 Types of relationships (discuss each)
Ans: -social relationship: talk about SOCIAL issues, personal
items, weather ,etc
-therapeutic relationship: not personal, positive interactio ns
which lead to improved health for the client, FOCUS is on
CLIENT
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Factors affecting exchange of messages (6- discuss each)
Ans: E.T.A.NV.IP.I (Elephants take apples. NV IP I)
1. Environmental: privacy, familiarity, warmth, mood
2. Territory/ Personal Space: seating arrangements, roles,
status, 18 in (arms length)
3. Physical Appearance: body shape, race, hair, gender, body
adornments, posture, age, etc
4. Non-Verbal Cues: facial expressions, body language, eye
movement
5. Intrapersonal factors: developmental stages, mastery of
language, diff. perspectives, diff. values, self -concept
6. "I" messages: ownership, "you" messages are blaming
Communication:
Function? Real Purpose? Objective?
Ans: Function: transmit
Real purpose: create meaning/ build relationship
Objective: transmit clear & understandable message/ establish
therapeutic relationship
Define assertiveness
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