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Epic Training Certification V2 (Training) Exam
(Latest 2026/ 2027 Update) Review| 100% Verified
Questions & Answers | Grade A
What are the appropriate forms of primary photo ID
DL, passport, military ID, state ID
Who is responsible for any balance not covered by insurance
Guarantor
What is the correct occurrence code for an auto accident that occurred in an at-fault state
01
What is the correct occurrence code to use when registering a Workers comp encounter
04
What term is associated with patient privacy and the electronic submission of claims
HIPAA
Two patients can be linked to the same guarantor account
True
You can use the temporary address to make sure a pt's bills are sent to an address other than their
home address
False
What is the purpose of EMTALA
To ensure that patients who either present for treatment in the emergency room or in active labor
are treated regardless of their ability to pay for the service
What makes up the Serve for Better model
Empathy, Quality, Experience, Completeness
What are the Conifer core models
Service, Integrity, Unity, Respect
Key components to verify patient benefits
Copayment for procedure, coinsurance for procedure, policy effective, covered benefit
, Informing a pt of how long the registration process will take falls under which AIDET
fundamental
Duration
Which ways can you help to keep PHI private
log off/lock computers screens when not in use, shred documents containing PHI, lock file
cabinets and drawers when PHI is present, Avoid discussing sensitive information in public
A patient presents to the facility for services. He is covered by his own Cigna insurance that he
has through his job, and he also has BCBS coverage through his wife's employer. Which
insurance is primary and why
Cigna, because of the subscriber/insured rule
What is the Birthday Rule
The parent whose birthday comes first in the year has the primary insurance
What is a copay
A fixed amount to be paid each time the patient receives services
What is an Advanced Directive
A legal document in the form of a living will or a DPOA stating the patient's wishes or
designates someone to make healthcare decisions if the patient cannot communicate
Getting our pt's need to know information, falls under which step of the Registration Roadmap
Gathering the basics
The primary purpose of the MSPQ is to determine
whether or not another insurance is primary to medicare
George is registering a pt who presents with both a medicare and a medicare replacement plan.
He ______________ enter both medicare and the replacement plan
should not
When registering a patient with insurance coverage, the patient's name on the claim form must
match the name of the patient with the insurance company
True
The form that Medicare eligible inpatients sign to acknowledge that they have been informed of
their right to appeal their discharge is called:
IMFM (Important Message from Medicare)
Epic Training Certification V2 (Training) Exam
(Latest 2026/ 2027 Update) Review| 100% Verified
Questions & Answers | Grade A
What are the appropriate forms of primary photo ID
DL, passport, military ID, state ID
Who is responsible for any balance not covered by insurance
Guarantor
What is the correct occurrence code for an auto accident that occurred in an at-fault state
01
What is the correct occurrence code to use when registering a Workers comp encounter
04
What term is associated with patient privacy and the electronic submission of claims
HIPAA
Two patients can be linked to the same guarantor account
True
You can use the temporary address to make sure a pt's bills are sent to an address other than their
home address
False
What is the purpose of EMTALA
To ensure that patients who either present for treatment in the emergency room or in active labor
are treated regardless of their ability to pay for the service
What makes up the Serve for Better model
Empathy, Quality, Experience, Completeness
What are the Conifer core models
Service, Integrity, Unity, Respect
Key components to verify patient benefits
Copayment for procedure, coinsurance for procedure, policy effective, covered benefit
, Informing a pt of how long the registration process will take falls under which AIDET
fundamental
Duration
Which ways can you help to keep PHI private
log off/lock computers screens when not in use, shred documents containing PHI, lock file
cabinets and drawers when PHI is present, Avoid discussing sensitive information in public
A patient presents to the facility for services. He is covered by his own Cigna insurance that he
has through his job, and he also has BCBS coverage through his wife's employer. Which
insurance is primary and why
Cigna, because of the subscriber/insured rule
What is the Birthday Rule
The parent whose birthday comes first in the year has the primary insurance
What is a copay
A fixed amount to be paid each time the patient receives services
What is an Advanced Directive
A legal document in the form of a living will or a DPOA stating the patient's wishes or
designates someone to make healthcare decisions if the patient cannot communicate
Getting our pt's need to know information, falls under which step of the Registration Roadmap
Gathering the basics
The primary purpose of the MSPQ is to determine
whether or not another insurance is primary to medicare
George is registering a pt who presents with both a medicare and a medicare replacement plan.
He ______________ enter both medicare and the replacement plan
should not
When registering a patient with insurance coverage, the patient's name on the claim form must
match the name of the patient with the insurance company
True
The form that Medicare eligible inpatients sign to acknowledge that they have been informed of
their right to appeal their discharge is called:
IMFM (Important Message from Medicare)
