1/4/26, 5:39 PM HP Point of Sale Service and Support Assessment Exam comprehensive questions | FREQUENTLY MOST TESTED QUESTIONS A…
HP Point of Sale Service and Support Assessment
Exam comprehensive questions | FREQUENTLY
MOST TESTED QUESTIONS AND VERIFIED
SOLUTIONS/GET IT 100% ACCURATE!!
Save
Terms in this set (37)
What precautions should customers D
take when installing the receipt
printer?
A: Never install a roll of thermal
paper before the power on test has
completed.
B: Do not open the top receipt cover
before the Windows drivers have
been installed.
C: Do not install OPOS or JPOS
drivers; the HP receipt printers do
not use these.
D: Never connect the printer to the
computer when the computer is
powered on.
https://quizlet.com/1127060449/hp-point-of-sale-service-and-support-assessment-exam-comprehensive-questions-frequently-most-tested-questions-… 1/25
,1/4/26, 5:39 PM HP Point of Sale Service and Support Assessment Exam comprehensive questions | FREQUENTLY MOST TESTED QUESTIONS A…
Which attached component controls D
the opening and closing of the cash
drawer?
A: Pole display
B: 7 inch CFD
C: MSR
D: Receipt printer
What is the purpose of the Hosiden C
cable that is included with the HP
Serial / USB Thermal Receipt Printer?
A: It is used in certain regions that
require the connector.
B: It provides an optional connection
to the pole display.
C: It connects to a powered USB
port on the POS computer.
D: It connects the receipt printer to
the cash drawer.
https://quizlet.com/1127060449/hp-point-of-sale-service-and-support-assessment-exam-comprehensive-questions-frequently-most-tested-questions-… 2/25
, 1/4/26, 5:39 PM HP Point of Sale Service and Support Assessment Exam comprehensive questions | FREQUENTLY MOST TESTED QUESTIONS A…
What do 3 single beeps mean when D
you scan a credit card through the
HP MSR?
A: The MSR is malfunctioning.
B: The card has three bad tracks of
data.
C: The card was not read.
D: There was a good read on all
three tracks.
HP POS systems are preinstalled A
with which software? (Select two.) B?
A: Windows, FreeDOS, or Linux
operating system
B: Drivers required to support HP
peripherals
C: Links to suggested POS
applications
D: Point-of-Sale (POS) application
Links to HP support website to
download POS drivers
https://quizlet.com/1127060449/hp-point-of-sale-service-and-support-assessment-exam-comprehensive-questions-frequently-most-tested-questions-… 3/25
HP Point of Sale Service and Support Assessment
Exam comprehensive questions | FREQUENTLY
MOST TESTED QUESTIONS AND VERIFIED
SOLUTIONS/GET IT 100% ACCURATE!!
Save
Terms in this set (37)
What precautions should customers D
take when installing the receipt
printer?
A: Never install a roll of thermal
paper before the power on test has
completed.
B: Do not open the top receipt cover
before the Windows drivers have
been installed.
C: Do not install OPOS or JPOS
drivers; the HP receipt printers do
not use these.
D: Never connect the printer to the
computer when the computer is
powered on.
https://quizlet.com/1127060449/hp-point-of-sale-service-and-support-assessment-exam-comprehensive-questions-frequently-most-tested-questions-… 1/25
,1/4/26, 5:39 PM HP Point of Sale Service and Support Assessment Exam comprehensive questions | FREQUENTLY MOST TESTED QUESTIONS A…
Which attached component controls D
the opening and closing of the cash
drawer?
A: Pole display
B: 7 inch CFD
C: MSR
D: Receipt printer
What is the purpose of the Hosiden C
cable that is included with the HP
Serial / USB Thermal Receipt Printer?
A: It is used in certain regions that
require the connector.
B: It provides an optional connection
to the pole display.
C: It connects to a powered USB
port on the POS computer.
D: It connects the receipt printer to
the cash drawer.
https://quizlet.com/1127060449/hp-point-of-sale-service-and-support-assessment-exam-comprehensive-questions-frequently-most-tested-questions-… 2/25
, 1/4/26, 5:39 PM HP Point of Sale Service and Support Assessment Exam comprehensive questions | FREQUENTLY MOST TESTED QUESTIONS A…
What do 3 single beeps mean when D
you scan a credit card through the
HP MSR?
A: The MSR is malfunctioning.
B: The card has three bad tracks of
data.
C: The card was not read.
D: There was a good read on all
three tracks.
HP POS systems are preinstalled A
with which software? (Select two.) B?
A: Windows, FreeDOS, or Linux
operating system
B: Drivers required to support HP
peripherals
C: Links to suggested POS
applications
D: Point-of-Sale (POS) application
Links to HP support website to
download POS drivers
https://quizlet.com/1127060449/hp-point-of-sale-service-and-support-assessment-exam-comprehensive-questions-frequently-most-tested-questions-… 3/25
