PHR Practice Exam Questions and Answers
(Verified Solutions) 2026 RATED A+
80/20 rule - CORRECT ANSWERS 80 percent of problems are caused by 20 percent causes.
Pareto chart.
LMRDA (Labor Management Reporting and Disclosure Act) - CORRECT ANSWERS Taft Hartley
act, one regulation is prohibition of closed shops and the allowances of union shops with the consent of
the majority of employees.
Zipper clause - CORRECT ANSWERS an employment agreement in which both parties waive
the right to demand bargaining on any matter not dealt with in the contract, regardless of whether that
matter was contemplated when the contract was negotiated or signed.
Strategic Management - CORRECT ANSWERS Ongoing process of innovation, advantage, value
creation, and reassessment used to forecast the next organizational challenge. These functions are
planning, organizing, directing, and controlling.
Stages of stress - CORRECT ANSWERS arousal stage, resistance stage, exhaustion stage.
Identified by dr. Hans selye.
arousal stage - CORRECT ANSWERS Teeth grinding, insomnia, irritability, anxiety,
forgetfulness, and inability to concentrate.
resistance stage - CORRECT ANSWERS Fatigue without cause, mood swings, social withdraws,
resentment, indifference, defiance, procrastination, and indecision.
exhaustion stage - CORRECT ANSWERS Headaches, chronic fatigue, indigestion, intestinal
problems, chronic depression, hostility, isolation, disorganization, poor judgement, and disillusionment
The Clayton act - CORRECT ANSWERS Passed in 1914 to limit the use of injunctions to break
strikes and exempted unions from the Sherman antitrust act.
Sherman Antitrust Act - CORRECT ANSWERS an 1890 law that banned the formation of trusts
and monopolies in the United States.
HR audit - CORRECT ANSWERS is a comprehensive method (or means) to review current
human resources policies, procedures, documentation and systems to identify needs for improvement
and enhancement of the HR function as well as to assess compliance with ever-changing rules and
regulations.
What is the most important consideration in workforce planning and employment? - CORRECT
ANSWERS The legal and regulatory environment
Title VII of the Civil Rights Act of 1964 was amended three times to clarify and expand its coverage. -
CORRECT ANSWERS Equal Employment Opportunity Act of 1972, Pregnancy Discrimination
Act of 1978 and Americans with Disabilities Act of 1990
, The process of attempting to retain the knowledge of workers is known as what? - CORRECT ANSWERS
Knowledge management
ADDIE model - CORRECT ANSWERS Analysis
Design
Development
Implementation
Evaluation
Which of the following is the correct sequence of instructional design? - CORRECT ANSWERS
(ADDIE) Analysis, design, development, implementation, evaluation. The ADDIE model is used to
describe the process of instructional design. It focuses on first identifying the gap between desired and
actual behavior, designing and developing programs to bridge that gap, implementing the training
program, and then evaluating the effectiveness of the training.
pay equity - CORRECT ANSWERS defined by what the employee brings to the job (inputs) and
what they receive as rewards (outcomes). Degree of secrecy, how wages are set, and the process for
determining value are all elements of organizational justice.
yellow dog contract - CORRECT ANSWERS an agreement some companies forced workers to
take that forbade them from joining a union. This was a method used to limit the power of unions, thus
hampering their development. Outlawed in 1932 by the Norris-LaGuardia Act.
Petermann v. International Brotherhood of Teamsters - CORRECT ANSWERS
Workers' compensation, unemployment, and medical benefits are all calculated using which of the
following modifiers? - CORRECT ANSWERS The loss experience, or experience modifier is
used to modify or recalculate the rate of insurance an employer must pay. An employer's insurance
premium is based on the amount of use, similar to car insurance. The more claims an employer has, the
more expensive it is to purchase the insurance.
Older Worker Benefits Protection Act (OWBPA) - CORRECT ANSWERS amended the Age
Discrimination in Employment Act.
Which of the following acts was an amendment to the Employee Retirement Income Security Act
(ERISA)? - CORRECT ANSWERS There have been a number of amendments to ERISA, typically
expanding the protection for health benefit plan participants and beneficiaries. These amendments
include the Consolidated Omnibus Budget Reconciliation Act (COBRA), the Health Insurance Portability
and Accountability Act (HIPAA), and the Mental Health Parity Act (MHPA).
learning organization - CORRECT ANSWERS Peter Senge pioneered the concept. It
incorporates the concept of lifelong learning using five disciplines: systems thinking, personal mastery,
mental models, building a shared vision, and team learning.
Cliff Vesting - CORRECT ANSWERS Requires participants to complete a specific number of
years of service with an employer before they get any vested benefits, after which they are 100%
vested.
(Verified Solutions) 2026 RATED A+
80/20 rule - CORRECT ANSWERS 80 percent of problems are caused by 20 percent causes.
Pareto chart.
LMRDA (Labor Management Reporting and Disclosure Act) - CORRECT ANSWERS Taft Hartley
act, one regulation is prohibition of closed shops and the allowances of union shops with the consent of
the majority of employees.
Zipper clause - CORRECT ANSWERS an employment agreement in which both parties waive
the right to demand bargaining on any matter not dealt with in the contract, regardless of whether that
matter was contemplated when the contract was negotiated or signed.
Strategic Management - CORRECT ANSWERS Ongoing process of innovation, advantage, value
creation, and reassessment used to forecast the next organizational challenge. These functions are
planning, organizing, directing, and controlling.
Stages of stress - CORRECT ANSWERS arousal stage, resistance stage, exhaustion stage.
Identified by dr. Hans selye.
arousal stage - CORRECT ANSWERS Teeth grinding, insomnia, irritability, anxiety,
forgetfulness, and inability to concentrate.
resistance stage - CORRECT ANSWERS Fatigue without cause, mood swings, social withdraws,
resentment, indifference, defiance, procrastination, and indecision.
exhaustion stage - CORRECT ANSWERS Headaches, chronic fatigue, indigestion, intestinal
problems, chronic depression, hostility, isolation, disorganization, poor judgement, and disillusionment
The Clayton act - CORRECT ANSWERS Passed in 1914 to limit the use of injunctions to break
strikes and exempted unions from the Sherman antitrust act.
Sherman Antitrust Act - CORRECT ANSWERS an 1890 law that banned the formation of trusts
and monopolies in the United States.
HR audit - CORRECT ANSWERS is a comprehensive method (or means) to review current
human resources policies, procedures, documentation and systems to identify needs for improvement
and enhancement of the HR function as well as to assess compliance with ever-changing rules and
regulations.
What is the most important consideration in workforce planning and employment? - CORRECT
ANSWERS The legal and regulatory environment
Title VII of the Civil Rights Act of 1964 was amended three times to clarify and expand its coverage. -
CORRECT ANSWERS Equal Employment Opportunity Act of 1972, Pregnancy Discrimination
Act of 1978 and Americans with Disabilities Act of 1990
, The process of attempting to retain the knowledge of workers is known as what? - CORRECT ANSWERS
Knowledge management
ADDIE model - CORRECT ANSWERS Analysis
Design
Development
Implementation
Evaluation
Which of the following is the correct sequence of instructional design? - CORRECT ANSWERS
(ADDIE) Analysis, design, development, implementation, evaluation. The ADDIE model is used to
describe the process of instructional design. It focuses on first identifying the gap between desired and
actual behavior, designing and developing programs to bridge that gap, implementing the training
program, and then evaluating the effectiveness of the training.
pay equity - CORRECT ANSWERS defined by what the employee brings to the job (inputs) and
what they receive as rewards (outcomes). Degree of secrecy, how wages are set, and the process for
determining value are all elements of organizational justice.
yellow dog contract - CORRECT ANSWERS an agreement some companies forced workers to
take that forbade them from joining a union. This was a method used to limit the power of unions, thus
hampering their development. Outlawed in 1932 by the Norris-LaGuardia Act.
Petermann v. International Brotherhood of Teamsters - CORRECT ANSWERS
Workers' compensation, unemployment, and medical benefits are all calculated using which of the
following modifiers? - CORRECT ANSWERS The loss experience, or experience modifier is
used to modify or recalculate the rate of insurance an employer must pay. An employer's insurance
premium is based on the amount of use, similar to car insurance. The more claims an employer has, the
more expensive it is to purchase the insurance.
Older Worker Benefits Protection Act (OWBPA) - CORRECT ANSWERS amended the Age
Discrimination in Employment Act.
Which of the following acts was an amendment to the Employee Retirement Income Security Act
(ERISA)? - CORRECT ANSWERS There have been a number of amendments to ERISA, typically
expanding the protection for health benefit plan participants and beneficiaries. These amendments
include the Consolidated Omnibus Budget Reconciliation Act (COBRA), the Health Insurance Portability
and Accountability Act (HIPAA), and the Mental Health Parity Act (MHPA).
learning organization - CORRECT ANSWERS Peter Senge pioneered the concept. It
incorporates the concept of lifelong learning using five disciplines: systems thinking, personal mastery,
mental models, building a shared vision, and team learning.
Cliff Vesting - CORRECT ANSWERS Requires participants to complete a specific number of
years of service with an employer before they get any vested benefits, after which they are 100%
vested.
