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, Chapter 01: An Introduction to Integrated Marketing Communications
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1) A consumer products company has been reviewing its advertising spending on traditional me
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dia such as television, radio, and print. The company noticed that its competitors across the c
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ountry are spending less on traditional advertising and more on
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, which includes online search, display and video ads, and advertising on social media.
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A) online advertising
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B) one-stop advertising ML
C) digital advertising
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D) social media advertising
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E) video advertising
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2) Prior to the development of integrated marketing communications, which promotional f
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unction dominated in most companies?
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A) mass-media advertising ML
B) sales promotion
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C) public relations ML
D) publicity
E) direct marketingML
3) According to the American Marketing Association, the organization that represents marketi
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ng professionals in the United States and Canada, marketing is the process of planning and
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executing the conception, pricing, promotion, and distribution of ideas, goods, and services t
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o create
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that satisfy individual and organizational objectives.
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A) opportunities
B) plans
C) advertisements
D) exchanges
E) contributions
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,4) Ashton industries is learning more about its customers’ perception of value. An independe
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nt survey showed that Ashton’s customers weigh all of the benefits of a product against all
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the costs of acquiring and consuming it. Benefits are categorized as functional, , and/or psyc
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hological.
A) empirical
B) experiential
C) emotional
D) empathetic
E) empathic
5) Which scenario best illustrates a marketing exchange?
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A) The waitress gave Emilio a menu and he placed his food order.
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B) Ryan helped Joslynn replace the air filter in her furnace.
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C) Nash and Janelle gave their son a skateboard for his birthday.
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D) Mrs. Miller gave Lars a box of homemade fudge in return for painting her fence.
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E) Natasha asked Sherice if she could borrow her pen because hers had stopped working.
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6) According to the American Marketing Association’s definition of marketing, which statement is tru
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e?
A) Most marketers are seeking a one-time exchange or transaction with their customers.
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B) The focus of production-
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driven companies is on developing and sustaining relationships with their customers.
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C) Successful companies recognize that creating and delivering value to their customers is e
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xtremely important. ML
D) Though marketing plays an important role in developing relationships with customers, it
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does not help in maintaining them.
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E) By definition, a marketing transaction must involve the exchange of money.
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7) Value can best be defined as
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A) the coordination of all seller-
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, initiated efforts to set up channels of information and persuasion in order to sell goods and se
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rvices or promote an idea.
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