MBA 742 Module 4 Exam Questions
and Answers 100% Pass
Define: Project Quality Management - CORRECT ANSWER-The processes and
activities of the performing organization that determine quality policies, objectives,
and responsibilities so that the project will satisfy the needs for which it was
undertaken
Define: Benchmarking - CORRECT ANSWER-The comparison of actual or
planned practices (processes and operations) to those of comparable organizations
to identify best practices, generate ideas for improvement, and provide a basis for
measuring performance
Define: Quality Assurance (QA) - CORRECT ANSWER-The process of auditing
the quality requirements and the results from quality control measurements to
ensure that appropriate quality standards and operational definitions are used
Define: Quality Control (QC) - CORRECT ANSWER-The process of monitoring
and recording results of executing the quality activities to assess performance and
recommend necessary changes
Define: Control Charts - CORRECT ANSWER-Graphic display of process data
over time and against established control limits, which has a centerline or mean of
,a normal distribution of data plotted on a control chart, which reflects the
expected variation in the data
Define: Control Limits - CORRECT ANSWER-The area composed of 3 standard
deviations on either side of the centerline or mean of a normal distribution of data
piloted on a control chart, which reflects the expected variation in the data
Define: Specification Limits - CORRECT ANSWER-The area, on either side of
the centerline, or mean, of data plotted on a control chart that meets the
customer's requirements for a product or service. This area may be greater than or
less than the area defined by the control limits
Define: Statistical Sampling - CORRECT ANSWER-Choosing part of a
population of interest for inspection
Define: Design of Experiments (DOE) - CORRECT ANSWER-Statistical method
for identifying which factors may influence specific variables of a product or
process under development or in production
Define: Trend Analysis - CORRECT ANSWER-Analytical technique that uses
mathematical models to forecast future outcomes based on historical results,
Method of determining variance from a baseline of a budget, cost, schedule, or
scope parameter by using prior progress reporting period's data and projecting
COPYRIGHT ©️ 2025 ALL RIGHTS RESERVED
, how much that parameter's variance from baseline might be at some point in the
project id no changes are made in executing the project
Define: Precision - CORRECT ANSWER-A measure of exactness
Define: Accuracy - CORRECT ANSWER-A measure of correctness
The project management team should determine the appropriate levels of _____
and _____ - CORRECT ANSWER-Accuracy and precision
Define: Quality - CORRECT ANSWER-The degree to which a set of inherent
characteristics fulfills requirements
Define: Grade - CORRECT ANSWER-A category or rank used to distinguish
items that have the same functional use but do not share the same requirements
for quality
Define: Customer Satisfaction - CORRECT ANSWER-Within the quality
management system, a state of fulfillment in which the needs of a customer are
met/exceeded for customer's expected experiences as assessed by customer at the
moment of evaluation
Define: Prevention over Inspection - CORRECT ANSWER-The cost of
preventing mistakes is less than the cost of correcting mistakes when they are
found by inspection or during usage
Define: Cost of Quality - CORRECT ANSWER-Method of determining the costs
incurred to ensure quality. Prevention and appraisal costs include costs for quality
and Answers 100% Pass
Define: Project Quality Management - CORRECT ANSWER-The processes and
activities of the performing organization that determine quality policies, objectives,
and responsibilities so that the project will satisfy the needs for which it was
undertaken
Define: Benchmarking - CORRECT ANSWER-The comparison of actual or
planned practices (processes and operations) to those of comparable organizations
to identify best practices, generate ideas for improvement, and provide a basis for
measuring performance
Define: Quality Assurance (QA) - CORRECT ANSWER-The process of auditing
the quality requirements and the results from quality control measurements to
ensure that appropriate quality standards and operational definitions are used
Define: Quality Control (QC) - CORRECT ANSWER-The process of monitoring
and recording results of executing the quality activities to assess performance and
recommend necessary changes
Define: Control Charts - CORRECT ANSWER-Graphic display of process data
over time and against established control limits, which has a centerline or mean of
,a normal distribution of data plotted on a control chart, which reflects the
expected variation in the data
Define: Control Limits - CORRECT ANSWER-The area composed of 3 standard
deviations on either side of the centerline or mean of a normal distribution of data
piloted on a control chart, which reflects the expected variation in the data
Define: Specification Limits - CORRECT ANSWER-The area, on either side of
the centerline, or mean, of data plotted on a control chart that meets the
customer's requirements for a product or service. This area may be greater than or
less than the area defined by the control limits
Define: Statistical Sampling - CORRECT ANSWER-Choosing part of a
population of interest for inspection
Define: Design of Experiments (DOE) - CORRECT ANSWER-Statistical method
for identifying which factors may influence specific variables of a product or
process under development or in production
Define: Trend Analysis - CORRECT ANSWER-Analytical technique that uses
mathematical models to forecast future outcomes based on historical results,
Method of determining variance from a baseline of a budget, cost, schedule, or
scope parameter by using prior progress reporting period's data and projecting
COPYRIGHT ©️ 2025 ALL RIGHTS RESERVED
, how much that parameter's variance from baseline might be at some point in the
project id no changes are made in executing the project
Define: Precision - CORRECT ANSWER-A measure of exactness
Define: Accuracy - CORRECT ANSWER-A measure of correctness
The project management team should determine the appropriate levels of _____
and _____ - CORRECT ANSWER-Accuracy and precision
Define: Quality - CORRECT ANSWER-The degree to which a set of inherent
characteristics fulfills requirements
Define: Grade - CORRECT ANSWER-A category or rank used to distinguish
items that have the same functional use but do not share the same requirements
for quality
Define: Customer Satisfaction - CORRECT ANSWER-Within the quality
management system, a state of fulfillment in which the needs of a customer are
met/exceeded for customer's expected experiences as assessed by customer at the
moment of evaluation
Define: Prevention over Inspection - CORRECT ANSWER-The cost of
preventing mistakes is less than the cost of correcting mistakes when they are
found by inspection or during usage
Define: Cost of Quality - CORRECT ANSWER-Method of determining the costs
incurred to ensure quality. Prevention and appraisal costs include costs for quality
