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MHA 702 EXAM #2 Questions and Answers 100% Solved

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MHA 702 EXAM #2 Questions and Answers 100% Solved

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MHA 702
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Uploaded on
January 1, 2026
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2025/2026
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MHA 702 EXAM #2 Questions and
Answers 100% Solved

Kotter's eight steps to effectuate an organizational change are: - CORRECT

ANSWER-1) Create urgency

2) Form a powerful coalition of leaders and stakeholders

3) Create a vision for the change

4) Communicate the vision

5) Remove obstacles

6) Create short-term wins

7) Build on the change

8) Anchor the change in corporate culture - make it permanent

1) Create urgency - CORRECT ANSWER-To create a sense of urgency, determine

any potential threats to the company such as advancements your competitors have

made or changes in market demand. Then, consider any opportunities that your

company capitalize on. Open a candid dialogue for everyone to voice their

concerns and express both their potential solutions and honest opinions. Not only

does this help prepare employees for change, but it also lets them know that their

, feedback holds value. Complete this step by seeking support from other parties

like stakeholders or industry leaders to help your case.

2. Create a guiding coalition - CORRECT ANSWER-Create a cross-functional,

cross-level group of people with enough power to lead the change




To further advance in the change process, put together a team with the right set of

skills, connections and power to provide much-needed momentum and support.

Identify your company's leaders and stakeholders, request their involvement and

ensure you have their support and commitment. Work on team-building, identify

weak areas within the coalition and make sure everyone involves as many

influential people across the company's various departments. Involving people

from various departments can help strengthen the cause.

3. Develop a vision - CORRECT ANSWER-Make sure to establish a clear and

understandable vision for everyone to work toward. When your team understands

your vision, they're more apt to follow it. Identify what you want the change to

achieve and explain what you hope the organization will look like once the changes

have been implemented. It's also important to develop a strategy that can help

execute this vision within your organization.




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