1
| P a g e
HL HL HL HL HL
, Chapter 01: An Introduction to Integrated Marketing Communications
HL HL HL HL HL HL HL
1) A consumer products company has been reviewing its advertising spending on traditional medi
HL HL HL HL HL HL HL HL HL HL HL HL
a such as television, radio, and print. The company noticed that its competitors across the count
HL HL HL HL HL HL HL HL HL HL HL HL HL HL HL
ry are spending less on traditional advertising and more on
HL HL HL HL HL HL HL HL HL
, which includes online search, display and video ads, and advertising on social media.
HL HL HL HL HL HL HL HL HL HL HL HL HL
A) online advertising
HL
B) one-stop advertising HL
C) digital advertising
HL
D) social media advertising
HL HL
E) video advertising
HL
2) Prior to the development of integrated marketing communications, which promotional fun
HL HL HL HL HL HL HL HL HL HL
ction dominated in most companies?
HL HL HL HL
A) mass-media advertising HL
B) sales promotion
HL
C) public relationsHL
D) publicity
E) direct marketing
HL
3) According to the American Marketing Association, the organization that represents marketin
HL HL HL HL HL HL HL HL HL HL
g professionals in the United States and Canada, marketing is the process of planning and exe
HL HL HL HL HL HL HL HL HL HL HL HL HL HL HL
cuting the conception, pricing, promotion, and distribution of ideas, goods, and services to cre
HL HL HL HL HL HL HL HL HL HL HL HL HL
ate
that satisfy individual and organizational objectives.
HL HL HL HL HL
A) opportunities
B) plans
C) advertisements
D) exchanges
E) contributions
2
| P a g e
HL HL HL HL HL
,4) Ashton industries is learning more about its customers’ perception of value. An independent
HL HL HL HL HL HL HL HL HL HL HL HL H
survey showed that Ashton’s customers weigh all of the benefits of a product against all the c
L HL HL HL HL HL HL HL HL HL HL HL HL HL HL HL HL
osts of acquiring and consuming it. Benefits are categorized as functional, , and/or psychologic
HL HL HL HL HL HL HL HL HL HL HL HL HL
al.
A) empirical
B) experiential
C) emotional
D) empathetic
E) empathic
5) Which scenario best illustrates a marketing exchange?
HL HL HL HL HL HL
A) The waitress gave Emilio a menu and he placed his food order.
HL HL HL HL HL HL HL HL HL HL HL
B) Ryan helped Joslynn replace the air filter in her furnace.
HL HL HL HL HL HL HL HL HL
C) Nash and Janelle gave their son a skateboard for his birthday.
HL HL HL HL HL HL HL HL HL HL
D) Mrs. Miller gave Lars a box of homemade fudge in return for painting her fence.
HL HL HL HL HL HL HL HL HL HL HL HL HL HL
E) Natasha asked Sherice if she could borrow her pen because hers had stopped working.
HL HL HL HL HL HL HL HL HL HL HL HL HL
6) According to the American Marketing Association’s definition of marketing, which statement is true?
HL HL HL HL HL HL HL HL HL HL HL HL
A) Most marketers are seeking a one-time exchange or transaction with their customers.
HL HL HL HL HL HL HL HL HL HL HL
B) The focus of production-
HL HL HL
driven companies is on developing and sustaining relationships with their customers.
HL HL HL HL HL HL HL HL HL HL
C) Successful companies recognize that creating and delivering value to their customers is extr
HL HL HL HL HL HL HL HL HL HL HL HL
emely important.
HL
D) Though marketing plays an important role in developing relationships with customers, it d
HL HL HL HL HL HL HL HL HL HL HL HL
oes not help in maintaining them.
HL HL HL HL HL
E) By definition, a marketing transaction must involve the exchange of money.
HL HL HL HL HL HL HL HL HL HL
7) Value can best be defined as
HL HL HL HL HL
A) the coordination of all seller-
HL HL HL HL
initiated efforts to set up channels of information and persuasion in order to sell goods and serv
HL HL HL HL HL HL HL HL HL HL HL HL HL HL HL HL
3
| P a g e
HL HL HL HL HL
, ices or promote an idea.
HL HL HL HL
4
| P a g e
HL HL HL HL HL
| P a g e
HL HL HL HL HL
, Chapter 01: An Introduction to Integrated Marketing Communications
HL HL HL HL HL HL HL
1) A consumer products company has been reviewing its advertising spending on traditional medi
HL HL HL HL HL HL HL HL HL HL HL HL
a such as television, radio, and print. The company noticed that its competitors across the count
HL HL HL HL HL HL HL HL HL HL HL HL HL HL HL
ry are spending less on traditional advertising and more on
HL HL HL HL HL HL HL HL HL
, which includes online search, display and video ads, and advertising on social media.
HL HL HL HL HL HL HL HL HL HL HL HL HL
A) online advertising
HL
B) one-stop advertising HL
C) digital advertising
HL
D) social media advertising
HL HL
E) video advertising
HL
2) Prior to the development of integrated marketing communications, which promotional fun
HL HL HL HL HL HL HL HL HL HL
ction dominated in most companies?
HL HL HL HL
A) mass-media advertising HL
B) sales promotion
HL
C) public relationsHL
D) publicity
E) direct marketing
HL
3) According to the American Marketing Association, the organization that represents marketin
HL HL HL HL HL HL HL HL HL HL
g professionals in the United States and Canada, marketing is the process of planning and exe
HL HL HL HL HL HL HL HL HL HL HL HL HL HL HL
cuting the conception, pricing, promotion, and distribution of ideas, goods, and services to cre
HL HL HL HL HL HL HL HL HL HL HL HL HL
ate
that satisfy individual and organizational objectives.
HL HL HL HL HL
A) opportunities
B) plans
C) advertisements
D) exchanges
E) contributions
2
| P a g e
HL HL HL HL HL
,4) Ashton industries is learning more about its customers’ perception of value. An independent
HL HL HL HL HL HL HL HL HL HL HL HL H
survey showed that Ashton’s customers weigh all of the benefits of a product against all the c
L HL HL HL HL HL HL HL HL HL HL HL HL HL HL HL HL
osts of acquiring and consuming it. Benefits are categorized as functional, , and/or psychologic
HL HL HL HL HL HL HL HL HL HL HL HL HL
al.
A) empirical
B) experiential
C) emotional
D) empathetic
E) empathic
5) Which scenario best illustrates a marketing exchange?
HL HL HL HL HL HL
A) The waitress gave Emilio a menu and he placed his food order.
HL HL HL HL HL HL HL HL HL HL HL
B) Ryan helped Joslynn replace the air filter in her furnace.
HL HL HL HL HL HL HL HL HL
C) Nash and Janelle gave their son a skateboard for his birthday.
HL HL HL HL HL HL HL HL HL HL
D) Mrs. Miller gave Lars a box of homemade fudge in return for painting her fence.
HL HL HL HL HL HL HL HL HL HL HL HL HL HL
E) Natasha asked Sherice if she could borrow her pen because hers had stopped working.
HL HL HL HL HL HL HL HL HL HL HL HL HL
6) According to the American Marketing Association’s definition of marketing, which statement is true?
HL HL HL HL HL HL HL HL HL HL HL HL
A) Most marketers are seeking a one-time exchange or transaction with their customers.
HL HL HL HL HL HL HL HL HL HL HL
B) The focus of production-
HL HL HL
driven companies is on developing and sustaining relationships with their customers.
HL HL HL HL HL HL HL HL HL HL
C) Successful companies recognize that creating and delivering value to their customers is extr
HL HL HL HL HL HL HL HL HL HL HL HL
emely important.
HL
D) Though marketing plays an important role in developing relationships with customers, it d
HL HL HL HL HL HL HL HL HL HL HL HL
oes not help in maintaining them.
HL HL HL HL HL
E) By definition, a marketing transaction must involve the exchange of money.
HL HL HL HL HL HL HL HL HL HL
7) Value can best be defined as
HL HL HL HL HL
A) the coordination of all seller-
HL HL HL HL
initiated efforts to set up channels of information and persuasion in order to sell goods and serv
HL HL HL HL HL HL HL HL HL HL HL HL HL HL HL HL
3
| P a g e
HL HL HL HL HL
, ices or promote an idea.
HL HL HL HL
4
| P a g e
HL HL HL HL HL