Comprehensive Questions with
Complete Solutions Graded A+ (100%
Certified)
Your Exam Plug
,Contact
@
1. "Good morning/good afternoon" My name is
YASSEEN , and I am one of the Registered Nurses in
this facility. Answer:
2. Can you give me your name, please? Answer:
3. What do you prefer to be called? Answer: IF YOU DO NOT KNOW THE PATIENT
4. Good Morning David, how are you feeling today? Answer: IF YOU KNOW THE
PATIENT BEFORE
5. May I confirm your ID details with you. Please confirm your first and
last name for me. Answer:
6. What brings you here
today? What would you like
to discuss? How can I help
you today?
How may I assist you today? Answer: if you are meeting the patient for the first time, us
the following
open-ended questions to open up the discussion
7. I see that you rang the buzzer. What can I do for you? Answer: When
the patient is admitted to the hospital
8. Am I right in thinking that you have been referred by your
doctor to discuss regarding your weight/smoking/hypertension?
,Contact
@
Am I right in thinking that you have come here about your
arthritis?
Am I right in thinking that you are here to talk about your
hypertension? Answer: Use a closed-ended question when you already know the reason
for patient's visit, or it's a follow-up visit?
9. I can see you that seem upset/worried/anxious/angry/frustrated.
Would you mind telling me what the problem is? Answer: if the cue card states that
the patient has an emotional reaction (seems anxious, upset, and angry, frustrated), address this
in your opening question.
10. Would it be okay if I can ask you some questions about
your........and then discuss some things you can do to manage your
condition? Answer: Do not forget to obtain the patient's agreement while doing
this.
11. So, here's what I am going to do. First, I will ask you some
questions about your lifestyle. Then, I would suggest some things
you can to do to manage your condition. And later/after that,
I would be happy to answer any questions that you might have. May I
proceed?-
Answer: Do not forget to obtain the patient's agreement while doing this.
,Contact
@
12. 1)Briefly summarize what has been discussed during the role-
play
2) Let the patient know what happens next
3) Ask the patient if there is anything else that they can
be helped with.
4) Offer a patient-information leaflet, if mentioned on the cue card
Answer: Concluding the
role play.
13. To summarize what we have discussed today, Answer: 1)Briefly summarize
what has been discussed during the role-play
14. What I will do for you right away is...... (as suggested on the cue
card) Answer: 2)Let the patient know what happens next
15. Is there anything else that you would like to ask? Answer: 3)Ask the
patient if there is anything else that they can be helped
with.
16. Thank you. Here is a patient-information leaflet which you will
find
useful. If you have any additional questions, please do not hesitate
to contact me. (if mentioned on the cue card) Answer: 4)Otter a patient-
information leaflet, if mentioned on the cue card