Traditionally, law operated in society to ensure freedom of contract. Examine the concept
of freedom of contract. Discuss the extent to which the effect of the Consumer Rights Act
2015 on the contractual relationship between traders and consumers is in conflict with
freedom of contract.
[15 marks]
The principle of freedom of contract means that people can make agreements and
negotiate their own terms, which the law will enforce. In L'Estrange, the court said that
even if someone did not read the contract terms, they were still bound by them once they
signed. However, freedom of contract is not unlimited. The law can step in to ensure
fairness in cases like misrepresentation, economic pressure, or when laws protect
consumers.
Freedom of contract allows people to decide what their obligations are and agree to terms
freely. But this freedom is limited when one party does not really agree to the contract or
when there is an unfair power imbalance. For example, misrepresentation happens when
someone is induced into signing a contract because of false information. In Attwood, the
court allowed the contract to be cancelled because one party had been misled. Economic
duress is when someone is forced into agreeing to terms because of threats or pressure. In
The Universe Sentinel, the court ruled that contracts made under such pressure could be
cancelled. Other situations like lack of mental capacity or undue influence can also limit
freedom of contract.
The Consumer Rights Act 2015 (CRA 2015) is a law that restricts how businesses can use
their power in consumer contracts. Section 31 specifically deals with exclusion clauses,
which are terms in a contract that limit or exclude a business’s responsibility for something.
Section 31 says that businesses cannot use unfair exclusion clauses to avoid responsibility
for their actions or products. For example, a business cannot include a term in the contract
saying they will not be responsible for poor-quality goods or bad service if that would leave
the consumer unfairly disadvantaged. The CRA 2015 also ensures that the goods sold must
be of satisfactory quality and fit for their purpose. This protects consumers from unfair or
hidden terms in contracts, which might take advantage of them.
Even though freedom of contract is an important principle, it is limited when one party has
too much power. Many contracts that consumers sign are “take it or leave it” deals, where
they cannot change the terms. In Thornton, the court said that businesses must make sure
that very unfair terms, like disclaimers of liability, are clearly explained to the consumer if
they want those terms to be enforceable.
In summary, while freedom of contract lets people make their own agreements, it is limited
in situations where one party has more power or when the terms are unfair. Laws like the