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2022 BTEC Business Level 3 Unit 14: Investigating Customer Service Assignment 1 ( DISTINCTION*)

  • Essay

    2022 BTEC Business Level 3 Unit 14: Investigating Customer Service Assignment 1 ( DISTINCTION*)

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  • Unit 14: Investigating Customer Service Assignment 1: Distinction* graded quality work with great structure and content for you to use this as a template to get a Distinction in this Assignment 1. this meets all the criteria: P1 - Describe the different approaches to customer service delivery in contrasting businesses, P2 - Examine ways that the customer service in a selected business can meet the expectations and satisfaction of customers and adhere to relevant current legislation and regul...
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    businessstudy
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BTEC Business Level 3: Unit 14 - Investigating Customer Service P1 P2 P3 M1 M2 D1 D2

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    BTEC Business Level 3: Unit 14 - Investigating Customer Service P1 P2 P3 M1 M2 D1 D2

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  • BTEC Level 3 Business: Unit 14 Investigating Customer Service. All criteria. Distinction Grade.
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2022 BTEC Business Level 3 Unit 14: Investigating Customer Service Assignment 2 ( Distinction*)

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    2022 BTEC Business Level 3 Unit 14: Investigating Customer Service Assignment 2 ( Distinction*)

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  • Unit 14: Investigating Customer Service Assignment 2: Distinction* graded quality work with great structure and content for you to use this as a template to get a Distinction in this Assignment 2. therefore also contains THE SCRIPT FOR ROLE PLAY and this meets all the criteria: P4: Demonstrate communication and interpersonal skills appropriate to meet customer needs in different situations. P5: Review own customer service skills, identifying gaps where improvements could be made. P6 - Prese...
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    businessstudy
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Unit 14 - Assignment 1 (Distinction *)

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    Unit 14 - Assignment 1 (Distinction *)

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  • Distinction star model answer - Unit 14 - Assignment 1 (Investigating Customer Service) Learning aim(s) (For NQF only) A: Explore how effective customer service contributes to business success B: Investigate the methods used to improve customer service in business Assignment title Why is it important to provide excellent customer service? 14/B.D2 - Evaluate the benefits of improvement to customer service performance for the business, the customer and the employee. Qualification Pearso...
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    studybusiness101
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P4 (Skills Audit)
P2

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    P2

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  • P2 for UNIT 14 Examine ways that customer service in a selected business can meet the expectations and satisfaction of customers and adhere to relevant current legislation and regulations. Distinction standard
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D2

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    D2

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  • D2 for UNIT 14 Evaluate the benefits of improvements to customer service performance for the business, the customer and the employees Distinction standard
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Unit 14 investigating customer service achieved an distinction

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    Unit 14 investigating customer service achieved an distinction

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  • This coursework contains 1 assignment and I achieved a distinction, when paraphrasing it recommend using quill bot but u must also try rewording it. The business that I have included in this report is called Tesco and I'm comparing it to JD sports
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    thelegend2
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D1

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    D1

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  • D1 for UNIT 14 Evaluate the importance for a selected business of providing excellent customer service and adhering to relevant current legislation and regulations. Distinction standard
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    adam10masm
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2022 BTEC Business Level 3 Unit 14: Investigating Customer Service Assignment 1 ( DISTINCTION*)

  • Exam (elaborations)

    2022 BTEC Business Level 3 Unit 14: Investigating Customer Service Assignment 1 ( DISTINCTION*)

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    10
    March 2022
    2022/2023
    A+
  • Unit 14: Investigating Customer Service Assignment 1: Distinction* graded quality work with great structure and content for you to use this as a template to get a Distinction in this Assignment 1. this meets all the criteria: P1 - Describe the different approaches to customer service delivery in contrasting businesses, P2 - Examine ways that the customer service in a selected business can meet the expectations and satisfaction of customers and adhere to relevant current legislation and regulatio...
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    MrsEducation
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Newest Unit 14 - Investigating Customer Service summaries

*NEW* Unit 14 Investigating Customer Service: D3 -Demonstrate initiative in making high-quality justified recommendations to develop own communication and interpersonal skills to meet both customer and business needs *Distinction Graded*

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    *NEW* Unit 14 Investigating Customer Service: D3 -Demonstrate initiative in making high-quality justified recommendations to develop own communication and interpersonal skills to meet both customer and business needs *Distinction Graded*

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    July 2024
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  • *Distinction Graded* Unit 14 Investigating Customer Service: D3 -Demonstrate initiative in making high-quality justified recommendations to develop own communication and interpersonal skills to meet both customer and business needs btec business level 3 national diploma
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    farzoneKris
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*NEW*Unit 14 Investigating Customer Service: M3 - Assess how the development plan may improve the performance of customer service skills.

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    *NEW*Unit 14 Investigating Customer Service: M3 - Assess how the development plan may improve the performance of customer service skills.

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  • *Certified Distinction Grade Work* Unit 14 Investigating Customer Service: M3 - Assess how the development plan may improve the performance of customer service skills. btec business level 3 national diploma
  • New
    farzoneKris
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*NEW* Unit 14 Investigating Customer Service: P6 - Present a clear, effective development plan for own customer service skills.

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    *NEW* Unit 14 Investigating Customer Service: P6 - Present a clear, effective development plan for own customer service skills.

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  • *Certified Distinction Grade Work* Unit 14 Investigating Customer Service: P6 - Present a clear, effective development plan for own customer service skills. C3 Individual skills audit and development plan • Skills audit of customer service skills. • Personal SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis to assess any gaps, e.g. interpersonal and communication skills – body language, listening skills, handling complaints, working with others. • Set objectives to meet ...
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    farzoneKris
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*NEW*Unit 14 Investigating Customer Service: P4 - Review own customer service skills, identifying gaps where improvements could be made

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    *NEW*Unit 14 Investigating Customer Service: P4 - Review own customer service skills, identifying gaps where improvements could be made

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  • *Certified Distinction Grade Work* Unit 14 Investigating Customer Service: P4 - Review own customer service skills, identifying gaps where improvements could be made. C2 Dealing with customer service requests and complaints • Customer service situations: o providing information, products or services, promoting additional products and services, giving advice, taking and relaying messages o limitations of role and authority, keeping records o dealing with problems, handling complaints, reme...
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    farzoneKris
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*NEW* Unit 14 Investigating Customer Service: P4 Demonstrate communication and interpersonal skills appropriate to meet customer needs in different situations.

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    *NEW* Unit 14 Investigating Customer Service: P4 Demonstrate communication and interpersonal skills appropriate to meet customer needs in different situations.

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    July 2024
    2022/2023
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  • *Certified Distinction Grade Work* Unit 14 Investigating Customer Service: P4 Demonstrate communication and interpersonal skills appropriate to meet customer needs in different situations. Learning aim C: Demonstrate customer service in different situations, using appropriate behaviours to meet expectations C1 Customer service skills and behaviours • Communication skills: o face-to-face, written, email or other electronic media, telephone o verbal, e.g. pitch and tone of voice, open and...
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    farzoneKris
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*NEW* Unit 14 Investigating Customer Service: D2 -Evaluate the benefits of improvements to customer service performance for the business, the customer, and the employee *Distinction Graded*

  • Essay

    *NEW* Unit 14 Investigating Customer Service: D2 -Evaluate the benefits of improvements to customer service performance for the business, the customer, and the employee *Distinction Graded*

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    July 2024
    2022/2023
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  • *Distinction Graded* Unit 14 Investigating Customer Service: D2 -Evaluate the benefits of improvements to customer service performance for the business, the customer, and the employee
  • New
    farzoneKris
    £12.89 More Info
*NEW* Unit 14 Investigating Customer Service: P3 - Research methods a business can use to make improvements to the customer service provision.

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    *NEW* Unit 14 Investigating Customer Service: P3 - Research methods a business can use to make improvements to the customer service provision.

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    July 2024
    2022/2023
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  • *Certified Distinction Grade Work* Unit 14 Investigating Customer Service: P3 - Research methods a business can use to make improvements to the customer service provision. Learning aim B: Investigate the methods used to improve customer service in a business B1 Monitoring and evaluating customer service provision • Using research from customers to identify improvements and monitor complaints. • Monitoring using: o customer profiles, data, e.g. types of customer, products or services pr...
  • New
    farzoneKris
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*NEW* Unit 14 Investigating Customer Service: D1 -Evaluate the importance for a selected business of providing excellent customer service and adhering to relevant current legislation and regulations * Distinction Graded*

  • Essay

    *NEW* Unit 14 Investigating Customer Service: D1 -Evaluate the importance for a selected business of providing excellent customer service and adhering to relevant current legislation and regulations * Distinction Graded*

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    5
    July 2024
    2022/2023
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  • *Certified Distinction Grade Work* Evaluate the importance for a selected business of providing excellent customer service and adhering to relevant current legislation and regulations. btec business level 3 national diploma
  • New
    farzoneKris
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*NEW* Unit 14 Investigating Customer Service: P2 and M1

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    *NEW* Unit 14 Investigating Customer Service: P2 and M1

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    July 2024
    2022/2023
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  • *Certified Distinction Grade Work* Unit 14 Investigating Customer Service: P2 and M1 Examine ways that customer service in a selected business can meet the expectations and satisfaction of customers and adhere to relevant current legislation and regulations. M1 Analyse how legislation and regulation impacts on customer service provision in a selected business.
  • New
    farzoneKris
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Exam (elaborations) Unit 14 - Investigating Customer Service

  • Exam (elaborations)

    Exam (elaborations) Unit 14 - Investigating Customer Service

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    June 2024
    2023/2024
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  • Learning aim c
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    prettyrobyn1
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