Name: Class: Date:
TEST BANK FOR
Recruitment and Selection in Canada 7th Edition by Rick Hackett Victor Catano Willi Wiesner
Chapter 1-10
understanding of business principles.1.4. Preparing for Business ExamsPreparing for business exams involves mastering both conceptual understanding and practical application. Students are encouraged to study theorie
Chapter 1 An Introduction to Recruitment and Selection
1. The chapter opening article, “Signs That You Made a Bad Hire‖ suggests that the costs of bad hires can be reduced if
the employer does what?
a. discharges the new hire with a penalty
b. trains the new hire to adapt to the company’s formal and informal requirements
c. transfers the new hire to another position for which he or she is better suited
d. recruits a better qualified candidate and buddy the new hires up during their probationary period
ANSWER: c
2. Which of the following practices would NOT lead to an improvement in the hiring system of an organization?
a. communicating to the hiring managers about their annoying interview habits
b. using scientific methods and efficient selection methods
c. determining the motivations of job seekers
d. knowing the going rates of pay and offering slightly more
ANSWER: d
3. What is the definition of recruitment?
a. generating an applicant pool
b. choosing job candidates
c. finding and hiring the best person for the job
d. finding and screening job applicants
ANSWER: a
4. What is the definition of selection?
a. generating an applicant pool
b. finding and screening job applicants
c. choosing job candidates
d. matching an applicant’s competencies with a job position
ANSWER: c
5. In the Human Resources System model outlined in the textbook, which of the following aspects does NOT relate to
work environment?
a. complaint resolution
b. leadership
c. health and safety
d. vision and mission
ANSWER: d
6. In the Human Resources System model outlined in the textbook, which of the following is NOT part of the
socioeconomic environment?
a. competition
b. globalization
c. marketplace
,Name: Class: Date:
d. demographics
ANSWER: a
7. In the Human Resources System model outlined in the textbook, within which environment does human rights belong
a. social
b. economic
c. political
d. legislative
ANSWER: d
8. What can effective recruitment and selection practices do for an organization?
a. improve the knowledge, skills, and abilities of its employees
b. offer a limited impact on employee motivation
c. encourage expensive high performers to leave the organization
d. discourage poor performers from leaving an organization
ANSWER: a
understanding of business principles.1.4. Preparing for Business ExamsPreparing for business exams involves mastering both conceptual understanding and practical application. Students are encouraged to study theori
9. What two important principles ensure a human resources system functions properly?
a. Enhance communication between human resource functions and ensure ethical compliance.
b. Assess the impact of legislative requirements and scan the socioeconomic environment for trends.
c. Emphasize the roles of recruitment and selection and apply them to organizational strategy.
d. Think in systems terms and coordinate human resource activities with all organizational units and people.
ANSWER: d
10. Which of the following elements are part of the socioeconomic external environment that affects recruitment and
selection?
a. national and international organization policies
b. human resources information systems and management
c. globalization and demographics
d. cost containment and marketplace
ANSWER: c
11. Why must Canadian organizations be cognizant of the influences of globalization when considering recruitment and
selection?
a. Globalization affects the pricing strategies for goods and services.
b. Globalization creates higher trade barriers for entry.
c. Globalization demonstrates that best practices for staffing are necessary.
d. Globalization threatens the survival of domestic retailers.
ANSWER: c
12. Which of the following is NOT a benefit of e-recruiting, according to the Government of Canada?
a. higher tracking costs
b. lower recruiting costs
c. lower printing costs
d. larger pool of candidates
ANSWER: a
13. Given the fact that technology reduces the need for labour, what is one strategy being applied by HR managers to co
,Name: Class: Date:
with large numbers of employees approaching retirement?
a. Employers have reduced their need to advertise with traditional media sources like newspapers.
b. Employers have focused their search on younger and tech-savvy applicants.
c. Employers have limited their early-retirement incentives to managers only.
d. Employers have implemented layoffs that are not age related.
ANSWER: d
14. Given that best practices in recruitment and selection are applied to an organization, which of the following results h
NOT been supported with empirical studies?
a. establishing employee trust
b. increasing the firm’s market price
c. reducing employee turnover
d. encouraging poor performers to leave
ANSWER: b
understanding of business principles.1.4. Preparing for Business ExamsPreparing for business exams involves mastering both conceptual understanding and practical application. Students are encouraged to study theori
15. Given the application of progressive human resources practices, what might an organization expect from its
employees?
a. higher compensation costs
b. lower dysfunctional behaviours
c. higher operating costs
d. lower unionization
ANSWER: b
16. According to the Work Foundation and Institute for Employment Studies in the United Kingdom, what percentage o
investment in human resources will produce an approximate increase of $2800 of profit per employee?
a. 1 percent
b. 5 percent
c. 10 percent
d. 50 percent
ANSWER: c
17. Which of the following organizations establishes national core standards for the HR profession in Canada?
a. CSIOP
b. CPHR
c. CPA
d. CHRP
ANSWER: b
18. Why do growing numbers of employers require their human resources professionals to have professional
designations?
a. Certified human resources professionals must adhere to a code of ethics that dictates standards of performance.
b. Certified human resources professionals clearly understand all legislation.
c. Certified human resources professionals can enforce organizational conflict-of-interest policies and ethical
codes of conduct.
d. Certified human resources professionals are certified in their HR field of expertise, which requires less post-
secondary education.
ANSWER: a
, Name: Class: Date:
19. Why might you consider acquiring a professional designation in human resources?
a. Ethical standards are defined, which will allow you to easily resolve workplace ethical dilemmas.
b. It will certify you to provide advice concerning legal and ethical behaviour.
c. It will identify you as someone possessing HR knowledge, skills and abilities, and ethical behaviour.
d. It is recognition of achievement of all the HR competencies, meaning that you will require minimal post-
secondary education.
ANSWER: c
20. The HRM of Northshore Industries has not developed a code of ethical conduct for its employees because senior
management believes that it places unnecessary constraints and limited flexibility on management decisions such as
recruitment and selection. With what might the HRM be most concerned?
a. organizational culture
b. legal requirements and equitable practices
c. conflict of interest
d. poor leadership
ANSWER: b
understanding of business principles.1.4. Preparing for Business ExamsPreparing for business exams involves mastering both conceptual understanding and practical application. Students are encouraged to study theori
21. Ethics can be defined in a variety of ways. According to the textbook, which of the following is NOT a definition of
ethics?
a. knowing what is good from what is bad
b. determining what is moral from what is immoral
c. identifying what may be done from what may not be done
d. distinguishing what is right from what is wrong
ANSWER: a
22. The CEO of your company asks you to hire an older woman to avoid the significant family-related challenges and
high turnover rate that comes with hiring younger administration employees. What is this is an example of?
a. streamlining internal company staffing policies
b. recruitment and retention constraints
c. balancing the rights and interests of employees and management
d. the need for written codes and standards of conduct
ANSWER: d
Scenario 1-1
You are excited about your new position as the human resource manager for Scribe Engineering. The CEO of this
medium-sized Canadian software development company has clearly stated that one of your first tasks is to deal with the
difficulties the company is experiencing in recruiting and retaining several of its office administration positions. The CE
wants hard evidence to back up your staffing costs.
23. Refer to Scenario 1-1. Upon what would you initially want to concentrate your efforts?
a. understanding the external organizational factors affecting recruitment and selection
b. ensuring that human resource planning is integrated with the strategic planning of the organization
c. determining which recruitment and retention processes are economically and technically feasible
d. ensuring that organizational information contained in the human resource information systems is current,
secure, and confidential
ANSWER: b
24. Refer to Scenario 1-1. What is a current internal factor that may have an impact on Scribe Engineering’s recruitmen
and selection practices?
TEST BANK FOR
Recruitment and Selection in Canada 7th Edition by Rick Hackett Victor Catano Willi Wiesner
Chapter 1-10
understanding of business principles.1.4. Preparing for Business ExamsPreparing for business exams involves mastering both conceptual understanding and practical application. Students are encouraged to study theorie
Chapter 1 An Introduction to Recruitment and Selection
1. The chapter opening article, “Signs That You Made a Bad Hire‖ suggests that the costs of bad hires can be reduced if
the employer does what?
a. discharges the new hire with a penalty
b. trains the new hire to adapt to the company’s formal and informal requirements
c. transfers the new hire to another position for which he or she is better suited
d. recruits a better qualified candidate and buddy the new hires up during their probationary period
ANSWER: c
2. Which of the following practices would NOT lead to an improvement in the hiring system of an organization?
a. communicating to the hiring managers about their annoying interview habits
b. using scientific methods and efficient selection methods
c. determining the motivations of job seekers
d. knowing the going rates of pay and offering slightly more
ANSWER: d
3. What is the definition of recruitment?
a. generating an applicant pool
b. choosing job candidates
c. finding and hiring the best person for the job
d. finding and screening job applicants
ANSWER: a
4. What is the definition of selection?
a. generating an applicant pool
b. finding and screening job applicants
c. choosing job candidates
d. matching an applicant’s competencies with a job position
ANSWER: c
5. In the Human Resources System model outlined in the textbook, which of the following aspects does NOT relate to
work environment?
a. complaint resolution
b. leadership
c. health and safety
d. vision and mission
ANSWER: d
6. In the Human Resources System model outlined in the textbook, which of the following is NOT part of the
socioeconomic environment?
a. competition
b. globalization
c. marketplace
,Name: Class: Date:
d. demographics
ANSWER: a
7. In the Human Resources System model outlined in the textbook, within which environment does human rights belong
a. social
b. economic
c. political
d. legislative
ANSWER: d
8. What can effective recruitment and selection practices do for an organization?
a. improve the knowledge, skills, and abilities of its employees
b. offer a limited impact on employee motivation
c. encourage expensive high performers to leave the organization
d. discourage poor performers from leaving an organization
ANSWER: a
understanding of business principles.1.4. Preparing for Business ExamsPreparing for business exams involves mastering both conceptual understanding and practical application. Students are encouraged to study theori
9. What two important principles ensure a human resources system functions properly?
a. Enhance communication between human resource functions and ensure ethical compliance.
b. Assess the impact of legislative requirements and scan the socioeconomic environment for trends.
c. Emphasize the roles of recruitment and selection and apply them to organizational strategy.
d. Think in systems terms and coordinate human resource activities with all organizational units and people.
ANSWER: d
10. Which of the following elements are part of the socioeconomic external environment that affects recruitment and
selection?
a. national and international organization policies
b. human resources information systems and management
c. globalization and demographics
d. cost containment and marketplace
ANSWER: c
11. Why must Canadian organizations be cognizant of the influences of globalization when considering recruitment and
selection?
a. Globalization affects the pricing strategies for goods and services.
b. Globalization creates higher trade barriers for entry.
c. Globalization demonstrates that best practices for staffing are necessary.
d. Globalization threatens the survival of domestic retailers.
ANSWER: c
12. Which of the following is NOT a benefit of e-recruiting, according to the Government of Canada?
a. higher tracking costs
b. lower recruiting costs
c. lower printing costs
d. larger pool of candidates
ANSWER: a
13. Given the fact that technology reduces the need for labour, what is one strategy being applied by HR managers to co
,Name: Class: Date:
with large numbers of employees approaching retirement?
a. Employers have reduced their need to advertise with traditional media sources like newspapers.
b. Employers have focused their search on younger and tech-savvy applicants.
c. Employers have limited their early-retirement incentives to managers only.
d. Employers have implemented layoffs that are not age related.
ANSWER: d
14. Given that best practices in recruitment and selection are applied to an organization, which of the following results h
NOT been supported with empirical studies?
a. establishing employee trust
b. increasing the firm’s market price
c. reducing employee turnover
d. encouraging poor performers to leave
ANSWER: b
understanding of business principles.1.4. Preparing for Business ExamsPreparing for business exams involves mastering both conceptual understanding and practical application. Students are encouraged to study theori
15. Given the application of progressive human resources practices, what might an organization expect from its
employees?
a. higher compensation costs
b. lower dysfunctional behaviours
c. higher operating costs
d. lower unionization
ANSWER: b
16. According to the Work Foundation and Institute for Employment Studies in the United Kingdom, what percentage o
investment in human resources will produce an approximate increase of $2800 of profit per employee?
a. 1 percent
b. 5 percent
c. 10 percent
d. 50 percent
ANSWER: c
17. Which of the following organizations establishes national core standards for the HR profession in Canada?
a. CSIOP
b. CPHR
c. CPA
d. CHRP
ANSWER: b
18. Why do growing numbers of employers require their human resources professionals to have professional
designations?
a. Certified human resources professionals must adhere to a code of ethics that dictates standards of performance.
b. Certified human resources professionals clearly understand all legislation.
c. Certified human resources professionals can enforce organizational conflict-of-interest policies and ethical
codes of conduct.
d. Certified human resources professionals are certified in their HR field of expertise, which requires less post-
secondary education.
ANSWER: a
, Name: Class: Date:
19. Why might you consider acquiring a professional designation in human resources?
a. Ethical standards are defined, which will allow you to easily resolve workplace ethical dilemmas.
b. It will certify you to provide advice concerning legal and ethical behaviour.
c. It will identify you as someone possessing HR knowledge, skills and abilities, and ethical behaviour.
d. It is recognition of achievement of all the HR competencies, meaning that you will require minimal post-
secondary education.
ANSWER: c
20. The HRM of Northshore Industries has not developed a code of ethical conduct for its employees because senior
management believes that it places unnecessary constraints and limited flexibility on management decisions such as
recruitment and selection. With what might the HRM be most concerned?
a. organizational culture
b. legal requirements and equitable practices
c. conflict of interest
d. poor leadership
ANSWER: b
understanding of business principles.1.4. Preparing for Business ExamsPreparing for business exams involves mastering both conceptual understanding and practical application. Students are encouraged to study theori
21. Ethics can be defined in a variety of ways. According to the textbook, which of the following is NOT a definition of
ethics?
a. knowing what is good from what is bad
b. determining what is moral from what is immoral
c. identifying what may be done from what may not be done
d. distinguishing what is right from what is wrong
ANSWER: a
22. The CEO of your company asks you to hire an older woman to avoid the significant family-related challenges and
high turnover rate that comes with hiring younger administration employees. What is this is an example of?
a. streamlining internal company staffing policies
b. recruitment and retention constraints
c. balancing the rights and interests of employees and management
d. the need for written codes and standards of conduct
ANSWER: d
Scenario 1-1
You are excited about your new position as the human resource manager for Scribe Engineering. The CEO of this
medium-sized Canadian software development company has clearly stated that one of your first tasks is to deal with the
difficulties the company is experiencing in recruiting and retaining several of its office administration positions. The CE
wants hard evidence to back up your staffing costs.
23. Refer to Scenario 1-1. Upon what would you initially want to concentrate your efforts?
a. understanding the external organizational factors affecting recruitment and selection
b. ensuring that human resource planning is integrated with the strategic planning of the organization
c. determining which recruitment and retention processes are economically and technically feasible
d. ensuring that organizational information contained in the human resource information systems is current,
secure, and confidential
ANSWER: b
24. Refer to Scenario 1-1. What is a current internal factor that may have an impact on Scribe Engineering’s recruitmen
and selection practices?
