,Table Of Contents
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Chapter 1: Introduction to Group Communication
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Chapter 2: Group Development
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Chapter 3: Participation in Groups
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Chapter 4: Diversity in Groups
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Chapter 5: Leadership in Groups
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Chapter 6: Verbal and Nonverbal Communication in Groups
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Chapter 7: Listening and Responding in Groups
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Chapter 8: Conflict and Cohesion in Groups
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Chapter 9: Decision Making and Problem Solving in Groups
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Chapter 10: Critical Thinking and Argumentation in Groups
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Chapter 11: Group Meetings
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Chapter 12: Group Presentations
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Chapter 1 zl
Introduction toGroup Communication zl zl zl
Key: Answer, Page, Type, Learning Objective, Level T
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ype
A=Applied
ii
Copyright © 2025, 2017, 2013 by Pearson Education, Inc. All rights reserved.
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,C=Conceptual zl
F=Factual Leve zl
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(1)=Easy; (2)=Moderate; (3)=Difficult 1
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% Easy
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83 % Moderate
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16% Difficult LO=Learni
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ng Objective SG=Used in
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Study Guide p=page TB_ zl zl zl
Engleberg_Chapter 1 zl
Multiple Choice Single Selectzl zl zl
1) According to a study commissioned by the Association of American Colleges and Univers
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ities (AAC&U) that asked 496 employers to rank the essential learning outcomes needed by
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college graduates entering the workforce, which outcome ranked highest?
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a) ability to work in teams zl zl zl zl
b) critical thinking zl
c) digital literacy zl
d) ability to analyze and interpret data zl zl zl zl zl
e) the application of knowledge to real-world settings
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Answer: a zl
Learning Objective 1.1: Describe the pervasiveness and importance of group work. Topic
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1.1: The Importance of Groups
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Difficulty Level: Easy zl zl
Skill Level: Understand the Concepts
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2) The state in which the effective collaboration of group members produces better results than
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iii
Copyright © 2025, 2017, 2013 by Pearson Education, Inc. All rights reserved.
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, what would be expected, given the sum of skills and abilities of individual members working alo
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ne, is known as
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a) interaction
b) common goals zl
c) interdependence
d) synergy
e) working
Answer: d
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Learning Objective 1.2: Compare the advantages and disadvantages of working in groups.
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Topic 1.2.1: Advantages of Working in Groups Diffi
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culty Level: Moderate
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Skill Level: Understand the Concepts
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3) Which of the following characteristics is a disadvantage of working in groups?
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f) Groups make better decisions when working on complex tasks.
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g) Working in groups enhances member learning. zl zl zl zl zl
h) Groups require significant time, energy, and resources.
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i) Groups are often more creative than members working alone.
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j) Members usually enjoy working with others in groups. zl zl zl zl zl zl zl zl
Answer: c zl
Learning Objective 1.2: Compare the advantages and disadvantages of working in groups.
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Topic 1.2.2: Disadvantages of Working in Groups D
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ifficulty Level: Moderate zl zl
Skill Level: Understand the Concepts
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4) Which of the following situations best represents group communication as defined in the te
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xt?
k) people talking in an elevator zl zl zl zl
l) people discussing the weather at an airport zl zl zl zl zl zl
m) fans cheering at a baseball game
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n) jury members deliberating a court case
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o) a congregation listening to a sermon
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Answer: d zl
Learning Objective 1.3: Explain the importance of the five key elements in the definition of
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group communication.zl
iv
Copyright © 2025, 2017, 2013 by Pearson Education, Inc. All rights reserved.
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zl zl
Chapter 1: Introduction to Group Communication
zl zl zl zl zl 1
Chapter 2: Group Development
zl zl zl 35
Chapter 3: Participation in Groups
zl zl zl zl 69
Chapter 4: Diversity in Groups
zl zl zl zl 106
Chapter 5: Leadership in Groups
zl zl zl zl 144
Chapter 6: Verbal and Nonverbal Communication in Groups
zl zl zl zl zl zl zl 178
Chapter 7: Listening and Responding in Groups
zl zl zl zl zl zl 214
Chapter 8: Conflict and Cohesion in Groups
zl zl zl zl zl zl 244
Chapter 9: Decision Making and Problem Solving in Groups
zl zl zl zl zl zl zl zl 279
Chapter 10: Critical Thinking and Argumentation in Groups
zl zl zl zl zl zl zl 318
Chapter 11: Group Meetings
zl zl zl 356
Chapter 12: Group Presentations
zl zl zl 378
Chapter 1 zl
Introduction toGroup Communication zl zl zl
Key: Answer, Page, Type, Learning Objective, Level T
zl zl zl zl zl zl zl
ype
A=Applied
ii
Copyright © 2025, 2017, 2013 by Pearson Education, Inc. All rights reserved.
zl zl zl zl zl zl zl zl zl zl zl
,C=Conceptual zl
F=Factual Leve zl
l
(1)=Easy; (2)=Moderate; (3)=Difficult 1
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% Easy
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83 % Moderate
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16% Difficult LO=Learni
zl zl
ng Objective SG=Used in
zl zl zl zl
Study Guide p=page TB_ zl zl zl
Engleberg_Chapter 1 zl
Multiple Choice Single Selectzl zl zl
1) According to a study commissioned by the Association of American Colleges and Univers
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ities (AAC&U) that asked 496 employers to rank the essential learning outcomes needed by
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college graduates entering the workforce, which outcome ranked highest?
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a) ability to work in teams zl zl zl zl
b) critical thinking zl
c) digital literacy zl
d) ability to analyze and interpret data zl zl zl zl zl
e) the application of knowledge to real-world settings
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Answer: a zl
Learning Objective 1.1: Describe the pervasiveness and importance of group work. Topic
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1.1: The Importance of Groups
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Difficulty Level: Easy zl zl
Skill Level: Understand the Concepts
zl zl zl zl
2) The state in which the effective collaboration of group members produces better results than
zl zl zl zl zl zl zl zl zl zl zl zl zl
iii
Copyright © 2025, 2017, 2013 by Pearson Education, Inc. All rights reserved.
zl zl zl zl zl zl zl zl zl zl zl
, what would be expected, given the sum of skills and abilities of individual members working alo
zl zl zl zl zl zl zl zl zl zl zl zl zl zl zl
ne, is known as
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a) interaction
b) common goals zl
c) interdependence
d) synergy
e) working
Answer: d
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Learning Objective 1.2: Compare the advantages and disadvantages of working in groups.
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Topic 1.2.1: Advantages of Working in Groups Diffi
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culty Level: Moderate
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Skill Level: Understand the Concepts
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3) Which of the following characteristics is a disadvantage of working in groups?
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f) Groups make better decisions when working on complex tasks.
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g) Working in groups enhances member learning. zl zl zl zl zl
h) Groups require significant time, energy, and resources.
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i) Groups are often more creative than members working alone.
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j) Members usually enjoy working with others in groups. zl zl zl zl zl zl zl zl
Answer: c zl
Learning Objective 1.2: Compare the advantages and disadvantages of working in groups.
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Topic 1.2.2: Disadvantages of Working in Groups D
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ifficulty Level: Moderate zl zl
Skill Level: Understand the Concepts
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4) Which of the following situations best represents group communication as defined in the te
zl zl zl zl zl zl zl zl zl zl zl zl zl
xt?
k) people talking in an elevator zl zl zl zl
l) people discussing the weather at an airport zl zl zl zl zl zl
m) fans cheering at a baseball game
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n) jury members deliberating a court case
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o) a congregation listening to a sermon
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Answer: d zl
Learning Objective 1.3: Explain the importance of the five key elements in the definition of
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group communication.zl
iv
Copyright © 2025, 2017, 2013 by Pearson Education, Inc. All rights reserved.
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