12/21/25, 8:03 PM DECA TTDM Performance Indicators
DECA TTDM Performance Indicators EXAM
2026-2027\NEWEST VERSION WITH
COMPLETE QUESTIONS AND CORRECT
DETAILED ANSWERS \VERIFIED 100%
ALREADY GRADED A+
1/64
,12/21/25, 8:03 PM DECA TTDM Performance Indicators
Analyze company resources to ascertain policies and
procedures.
A set of policies are principles, rules, and guidelines
formulated or adopted by
an organization to reach its long-termgoals and typically
published in a booklet
or other form that is widely accessible.
Policies and procedures are designed to influence and
determine all major
decisions and actions, and all activities take place within
the boundaries set by
them. Procedures are the specific methodsemployed to
express policies in action
in day-to-day operations of the organization. Together,
policies and procedures
ensure that a point of view held by the governing body of
an organization is
translated into steps that result in an outcome compatible
with that view.
Does the student share insight on the cost of their
promotional ideas?
Does the student consider media policies?
Is their plan realistic for RESTAURANT 95?Participant
demonstrates
and adheres to the following policies and procedures as
2/64
,12/21/25, 8:03 PM DECA TTDM Performance Indicators
stipulated in the
case study:
o Customers can make special orders for an extra fee;
and,
o When signing an order form, customers are told that
the delivery
date can fluctuate 7-10 business days.
Given these policies, the participant might acknowledge
that the store
should have informed the customer ( judge) immediately
when the
customer called to make the change of wedding date, as
an act of good
customer service.
The participant may be innovative in devising solutions or
new policies
for the store insofar as they do not contradict any of
those already
mentioned. Examples of such policies are:
o For deliveries that are late at the fault of the store, the
customer
may choose another jewelery set to be express delivered
for their
occasion.
o Customer may pay an additional fee for express
delivery on the
existing order
3/64
, 12/21/25, 8:03 PM DECA TTDM Performance Indicators
o Customer may pick up the jewellery directly from the
wholesaler
Explain the concept of market and market identification
The market is the group of customers a company is most
likely to try and sell to.
The total market would be all of the potential customers
the company could
reach. This total market would be divided into several
smaller groups (market
segmentation) based on demographic factors like
income, occupation, age, etc.
and psychographic factors like attitudes and lifestyles.
The company would then
study each segment to determine which group or groups
they would like to
focus their efforts on selling to (target market). These
decisions will be based on
how easy it will be to reach or satisfy certain customers
or how easy it will be to
make sales to them.
4/64
DECA TTDM Performance Indicators EXAM
2026-2027\NEWEST VERSION WITH
COMPLETE QUESTIONS AND CORRECT
DETAILED ANSWERS \VERIFIED 100%
ALREADY GRADED A+
1/64
,12/21/25, 8:03 PM DECA TTDM Performance Indicators
Analyze company resources to ascertain policies and
procedures.
A set of policies are principles, rules, and guidelines
formulated or adopted by
an organization to reach its long-termgoals and typically
published in a booklet
or other form that is widely accessible.
Policies and procedures are designed to influence and
determine all major
decisions and actions, and all activities take place within
the boundaries set by
them. Procedures are the specific methodsemployed to
express policies in action
in day-to-day operations of the organization. Together,
policies and procedures
ensure that a point of view held by the governing body of
an organization is
translated into steps that result in an outcome compatible
with that view.
Does the student share insight on the cost of their
promotional ideas?
Does the student consider media policies?
Is their plan realistic for RESTAURANT 95?Participant
demonstrates
and adheres to the following policies and procedures as
2/64
,12/21/25, 8:03 PM DECA TTDM Performance Indicators
stipulated in the
case study:
o Customers can make special orders for an extra fee;
and,
o When signing an order form, customers are told that
the delivery
date can fluctuate 7-10 business days.
Given these policies, the participant might acknowledge
that the store
should have informed the customer ( judge) immediately
when the
customer called to make the change of wedding date, as
an act of good
customer service.
The participant may be innovative in devising solutions or
new policies
for the store insofar as they do not contradict any of
those already
mentioned. Examples of such policies are:
o For deliveries that are late at the fault of the store, the
customer
may choose another jewelery set to be express delivered
for their
occasion.
o Customer may pay an additional fee for express
delivery on the
existing order
3/64
, 12/21/25, 8:03 PM DECA TTDM Performance Indicators
o Customer may pick up the jewellery directly from the
wholesaler
Explain the concept of market and market identification
The market is the group of customers a company is most
likely to try and sell to.
The total market would be all of the potential customers
the company could
reach. This total market would be divided into several
smaller groups (market
segmentation) based on demographic factors like
income, occupation, age, etc.
and psychographic factors like attitudes and lifestyles.
The company would then
study each segment to determine which group or groups
they would like to
focus their efforts on selling to (target market). These
decisions will be based on
how easy it will be to reach or satisfy certain customers
or how easy it will be to
make sales to them.
4/64
