Working in Groups: Communication Princ
TY TY TY TYTY TY
iples and Strategies, 8th Edition (2025 Copy
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right by Pearson) by Engleberg, Wynn &
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Yoon | All Chapters | Verified Questions &
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Answers | Y TY T Y
ISBN-
13: 9780138276034 / eText ISB
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N: 9780138275747TY
,Table Of Contents
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ChapterTY1:TYIntroductionTYtoTYGroupTYCommunication 1
ChapterTY2:TYGroupTYDevelopment 35
ChapterTY3:TY ParticipationTYinTYGroups 69
ChapterTY4:TYDiversityTYinTYGroups 106
ChapterTY5:TYLeadershipTYinTYGroups 144
ChapterTY6:TYVerbalTYandTYNonverbalTY CommunicationTYinTYGroups 178
ChapterTY7:TYListeningTYandTYRespondingT Y inTYGroups 214
ChapterTY8:TYConflictTYandTYCohesionTYinTYGroups 244
ChapterTY9:TYDecisionTYMakingTYandTYProblemTYSolvingT Y inTYGroups 279
ChapterTY10:TYCriticalTYThinkingTYandTYArgumentationTY inTYGroups 318
ChapterTY11:TYGroupTYMeetings 356
ChapterTY12:TYGroupTYPresentations 378
Chapter 1 TY
Introduction to Group Communication
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Key:TYAnswer,TYPage,TYType,TYLearningTYObjective,
LevelTYType
TY
A=Applied
ii
CopyrightTY ©TY2025,T Y 2017,T Y 2013T Y byTYPearsonTY Education,TYInc.TYAllTY rightsT Y reserved.
,C=ConceptualT
F=FactualTYL
Y
evel
(1)=Easy;TY(2)=Moderate;TY(3)=Difficu
ltTY1%TYEasy
83TY%TYModerate
16%TYDifficultTYLO=Lear
ningT Y ObjectiveTYSG=Us
edTYinTYStudyT Y GuideTYp
=pageTYTB_Engleberg_Ch
apterTY 1
MultipleT Y ChoiceTY SingleTYSelect
1) AccordingT Y toTYaTYstudyTYcommissionedT Y byTYtheTYAssociationT Y ofTYAmericanT Y Coll
egesT Y andTYUniversitiesT Y (AAC&U)TYthatTYaskedTY496TYemployersT Y toTYrankTYtheTYess
entialT Y learningT Y outcomesTYneededTYbyTYcollegeT Y graduatesTY enteringT Y theTYworkfor
ce,TY whichTY outcomeTY rankedTYhighest?
a) abilityT Y toTYworkTYinTYteams
b) criticalT Y thinking
c) digitalT Y literacy
d) abilityT Y toTYanalyzeT Y andTYinterpretT Y data
e) theTYapplicationT Y ofTYknowledgeT Y toTYreal-worldT Y settings
Answer:TY a
LearningTY ObjectiveTY 1.1:TYDescribeTYtheTYpervasivenessT Y andTYimportanceT Y ofTYgro
upTYwork.TYTopicTY1.1:TYTheTYImportanceT Y ofTYGroups
DifficultyT Y Level:TY Easy
SkillTY Level:T Y UnderstandTY theTYConcepts
2) TheTYstateTYinTYwhichTY theTYeffectiveT Y collaborationT Y ofTYgroupT Y membersTY producesTYbe
tterTYresultsT Y thanTYiii
CopyrightTY ©TY2025,T Y 2017,T Y 2013T Y byTYPearsonTY Education,TYInc.TYAllTY rightsT Y reserved.
, whatTYwouldTYbeTYexpected,TYgivenTY theTYsumTYofTYskillsT Y andTYabilitiesT Y ofTYindividualTY
membersTY workingTYalone,T Y isTYknownTYasTY .
a) interaction
b) commonTY goals
c) interdependence
d) synergy
e) working
TY Answer:T
Y d
LearningTY ObjectiveTY 1.2:TYCompareTYtheTYadvantagesT Y andTYdisadvantagesT Y ofTYworkingT
Y inTYgroups.TYTopicT Y 1.2.1:TYAdvantagesT Y ofTYWorkingT Y inTYGroups
DifficultyT Y Level:T Y Moderate
SkillTY Level:T Y UnderstandTY theTYConcepts
3) WhichTYofTYtheTYfollowingT Y characteristicsT Y isTYaTYdisadvantageT Y ofTYworkingT Y inTY groups?
a) GroupsTYmakeTY betterTYdecisionsT Y whenTYworkingT Y onTYcomplexT Y tasks.
b) WorkingTY inTYgroupsTY enhancesTY memberT Y learning.
c) GroupsTYrequireTY significantT Y time,TY energy,TY andTYresources.
d) GroupsTYareTYoftenTYmoreTY creativeT Y thanTYmembersT Y workingT Y alone.
e) MembersTYusuallyT Y enjoyTYworkingTY withTYothersTYin
TY groups.TYAnswer:T Y c
LearningTY ObjectiveTY 1.2:TYCompareTYtheTYadvantagesT Y andTYdisadvantagesT Y ofTYworkingT
Y inTYgroups.TYTopicT Y 1.2.2:TYDisadvantagesT Y ofTYWorkingT Y inTYGroups
DifficultyT Y Level:T Y Moderate
SkillTY Level:T Y UnderstandTY theTYConcepts
4) WhichTYofTYtheTYfollowingTY situationsT Y bestTYrepresentsTY groupTY communicationT Y asTY
definedT Y inTYtheTYtext?
a) peopleTY talkingT Y inTYanTYelevator
b) peopleTYdiscussingT Y theTYweatherTYatTYanTYairport
c) fansTY cheeringT Y atTYaTYbaseballT Y game
d) juryTYmembersT Y deliberatingT Y aTYcourtTY case
e) aTYcongregationT Y listeningTY toTYaTY
sermonTYAnswer:T Y d
LearningTY ObjectiveT Y 1.3:TYExplainT Y theTYimportanceT Y ofTYtheTYfiveT Y keyTYelementsT Y inTY
theTYdefinitionT Y ofTYgroupTYcommunication.
iv
CopyrightTY ©TY2025,T Y 2017,T Y 2013T Y byTYPearsonTY Education,TYInc.TYAllTY rightsT Y reserved.