DECA PRINCIPLES OF HOSPITALITY AND TOURISM INSTRUCTIONAL AREAS & PERFORMANCE INDICATORS (DETAILED)

DECA PRINCIPLES OF HOSPITALITY AND
INSTRUCTIONAL AREAS & PERFORMANCE
(DETAILED)




explain ctypes cof cbusiness cownership c(CS) c- cCORRECT cANS✔✔- csole cproprietorship: cowner cf
cobligations cand cdebts c
- cpartnerships: cowners ccombine cfinancial cresources c
- ccorporations: clegal centity cseparate cfrom cowners cand cshareholders c
- chas cthe csame crights cas ca cperson c
- cgeneral cpartners: cshare cin cmanagement cand cliability cresponsibility

identify csources cthat cprovide crelevant, cvalid cwritten cmaterial c(PQ) c- cCORRECT cANS✔✔REVIE
R: crelevance c
E:expertise cof cauthor
V: cviewpoint cof cauthor
I: cintended caudience cE: cevidence c
W: cwhen cpublished

extract crelevant cinformation cfrom cwritten cmaterial c(PQ) c- cCORRECT cANS✔✔extracting cinforma
cprocess cthat cconsists cof cthree cmain cactivities: cpre-reading, creading cand creview.before cyou cbe
cyou cneed cto cknow.


apply cwritten cdirections cto cachieve ctasks c(PQ) c- cCORRECT cANS✔✔read call cof cthe cwritten cins
cat cleast conce cunderstand cthe cwritten cinstructions. cif cyou chave ca cquestion creread cthe cinstructi
cunderstand c
comprehend cwhat cthe cinstructions ctell cyou cto cdo. cDo cnot cstart cto cfollow cthe cinstructions cuntil c
cthem.


analyze ccompany cresources cto cascertain cpolicies cand cprocedures c(CS) c- cCORRECT cANS✔✔r
cprocedures crelated cto cthe cinformation csystem cto csee chow cwell cthey care cworking cidentify cany


explain ccommunication ctechniques cthat csupport cand cencourage ca cspeaker c(PQ) c- cCORRECT c
cnotes, cand cnoverbal ccues csuch cas ceye ccontact.


follow coral cdirections c(PQ) c- cCORRECT cANS✔✔maintain ceye ccontact cwith cthe cspeaker. cto cfo
ccarefully clisten cas cthe cdirections care cpresented.


demonstrate cactive clistening cskills c(PQ) c- cCORRECT cANS✔✔1. cface cthe cspeaker. csit cup cstra

, defend cideas cobjectively c(CS) c- cCORRECT cANS✔✔when cdefending cideas cit cis cbest cnot cto cde
cemotions cdefend cthe cproblem cyou care ctrying cto csolve cby cusing cfacts cand cproven cresearch


handle ctelephone ccalls cin ca cbusinesslike cmanner c(CS) c- cCORRECT cANS✔✔Know cwhat cyou c
cdon't cwant cto cwaste cthe cother cperson's ctime


participate cin cgroup cdiscussions c(CS) c- cCORRECT cANS✔✔participating cin cgroup cdiscussions c
cis cgoing con cand cit calso clets cyou chave can copinion cthat cyou cwant cto csay.


utilize cnote-taking cstrategies c(CS) c- cCORRECT cANS✔✔paraphrasing cis ca cgood cidea cwhen cha
cand cputting clabels chelps cyou cfocus cwhat cthe csubject cis cabout cor cwhat ctopic cyou care con.
keep cnotes cclear

organize cinformation c(CS) c- cCORRECT cANS✔✔this chelps cto cknow cwhat cyour cplan cis cand cif c
cis ca cgood cidea cto ckeep ctrack con cwhat cyou care cworking con.


select cand cuse cappropriate cgraphic caids c(CS) c- cCORRECT cANS✔✔using cappropriate cgraphic
caudience cunderstand cwhat cyou care ctrying cto csay cduring cthe cpresentation.


explain cthe cnature cof ceffective cwritten ccommunications c(CS) c- cCORRECT cANS✔✔basically cus
cgood cexplanation cof cwhat cis cgoing con cfor cexample ca cpolicy cor ca ctype cof cchange chappening


select cand cutilize cappropriate cformats cfor cprofessional cwriting c(CS) c- cCORRECT cANS✔✔when
cbe cclear cso cthat cthe cperson creading cit ccan cunderstand cwhat cyou care ctrying cto csay. cit cis cgoo
cbut cyou cmostly cwant cyour caudience cto cunderstand cyou.


edit cand crevise cwritten cwork cconsistent cwith cprofessional cstandards c(CS) c- cCORRECT cANS✔✔
cerrors cthat cyou cmight chave cfor cexample, cdoes cit cmake csense, care cthere cany cspelling cerrors,
cclear


write cprofessional ce-mails c(CS) c- cCORRECT cANS✔✔Have ca cclear csubject cthat cidentifies cthe c
cthe cperson cby cname c(avoid c"to cwhom cit cmay cconcern"), ckeep cthe cemail cshort cand cto cthe cpo


write cbusiness cletters c(CS) c- cCORRECT cANS✔✔A cbusiness cletter cmust cinclude:
Sender's caddress
Date c(21 cAugust c2013)
Inside cAddress
Salutation
Body c(written cin cblock cformat)
Closing
Signature

write cinformational cmessages c(CS) c- cCORRECT cANS✔✔this cincludes cmessages cthat care cclea
cunderstand cwhat cthe cmessage cis cabout.


write cinquiries c(CS) c- cCORRECT cANS✔✔inquiries c- cis can cact cof casking cfor cinformation cso cfo
cwant cto chave cand cif cyou care csending cit cto csomeone cyou care casking cfor csomething


describe cthe cimpact cof ca cperson's csocial cmedia cbrand con cthe cachievement cof corganizational c
cANS✔✔Social cmedia ccan cimprove cthe cmorale cof cthe cperson cwhile cimproving cthe cpublic cimag


distinguish cbetween cusing csocial cmedia cfor cbusiness cand cpersonal cpurposes c(CS) c- cCORREC
csocial cmedia cto cadvertise ctheir ccompany cand cto cget cconnected cwith ctheir ccustomers/users can
cemail, cand cfor cemployees cto cuse cfor ctheir cdaily clife