WGU D218 MXM2 Task 2: Reflection on Leadership Skills &
Mindset | Passed on First Attempt |Latest Update with
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Intrapersonal Leadership and Professional Growth
Task 2: Leadership Skills and Mindset
Kandis Jackson
College of Health Professions, Western Governs University
Instructor: Debra Abee
July 30th, 2025
Leadership Skills and Mindset Reflection
C1. Difference between the roles of a Leader and Manager
Leaders are known to motivate and inspire others to work towards a common goal. Leaders
tend to be positive and encouraging. They can build relationships and communicate efficiently.
They set goals and think of ideas. Leadership skills are very important and can assist you
throughout all your career goals. Managers oversee supervising others. They help provide
employees with direction and to reach their goals. Management skills are needed in order for an
organization to grow and achieve goals. Some managers help hire or maintain staff. Managers
execute the goals and plans of a company.
C2. Present Leadership and Management Skills
LEADERSHIP:
, 2
Integrity
The three skills I possess in leadership are integrity, good communication, and building
relationships. Integrity means you are trustworthy and honest. In the healthcare field, it is a vital
skill to have integrity when dealing with patients and their families. They want to feel
comfortable knowing their nurse is giving their honest opinion and want to be able to rely on
them. By building strong trust and honesty I feel that my co-workers can depend on me for being
there for the patients and them if needed.
Communication
Good communication skills are very important for all aspects of a job. Whether it is speaking to
patient and their families, co-workers, or even bosses. Knowing the correct way to approach
someone through communication can create a connection with that person. Communication
determines how well tasks may be completed and could affect how successful a company or
organization may be. Lots of times staffing is an issue with jobs due to lack of communication.
Working in hospice formerly has prepared my communication skills, because it is difficult at
times to be direct and honest with someone when the news isn’t easy to relay.
Building Relationships
Building relationships is crucial not only for workplace environments but also in everyday life.
Integrity and good communication are two parts that combine in building relationships as well.
In order to build relationships, you need to be reliable and honest to allow people to put trust in
you, and communicating effectively helps this process. Having strong relationships in the
workplace can make your work more enjoyable and create a more positive atmosphere. These
relationships also can increase overall productivity. I feel since working in hospice I have learned
how to build long-lasting relationships that you can depend on. In hospice, as a case manager,
you are out in the field on your own and have to depend on relationships with your patients and