BUSMHR 3200 EXAM
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organizational design - ANSWERS-sets the structures of accountability
and responsibility used to develop and implement strategies, and the
human resource practices and information and business processes that
activate those structures
boundaryless organization - ANSWERS-organization in which there are
no barriers to information flow
very fluid and flexible
functional structure - ANSWERS-groups people according to the
business functions they perform, for example, manufacturing, marketing,
and finance
divisional structure - ANSWERS-employees are segregated into
organization groups based on similar products or services, customers or
clients, or geographic regions
matrix structure - ANSWERS-combines a vertical structure with an
equally strong horizontal overlay
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hollow structure - ANSWERS-the organization has a central core of key
functions and outsources other functions to vendors who can do them
cheaper or faster
modular structure - ANSWERS-the company assembles product parts,
components, or modules provided by external contractors
virtual structure - ANSWERS-an organization whose members are
geographically apart, usually working with e-mail, collaborative
computing, and other computer connections
contingency approach to organization design - ANSWERS-
organizations tend to be more effective when they are structured to fit
the demands of the situation
centralized decision making - ANSWERS-occurs when key decisions
are made by top managers
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decentralized decision making - ANSWERS-occurs when important
decisions are made by middle and lower level managers
mechanistic organization - ANSWERS-authority is centralized, tasks
and rules are clearly specified, and employees are closely supervised
organic organizations - ANSWERS-flexible, adaptive, outward-focused
organizations that thrive in dynamic environments
strategy map - ANSWERS-A visual representation of the key drivers of
an organization's success, showing the cause-and-effect relationship
among goals and plans.
innovation - ANSWERS-is the creation of something new that makes
money. It finds a pathway to the consumer
product innovation - ANSWERS-is a change in the appearance or
functionality/performance of a product or a service or the creation of a
new one
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process innovation - ANSWERS-is a change in the way a product or
service is conceived, manufactured, or disseminated
innovation system - ANSWERS-a coherent set of interdependent
processes and structures that dictates how the company searches for
novel problems and solutions, synthesizes ideas into a business concept
and product designs, and selects which projects get funded.
crowdsourcing - ANSWERS-the practice of obtaining needed services,
ideas, or content by soliciting contribution from a large group of people
external forces for change - ANSWERS-originate outside of the
organization
internal forces for change - ANSWERS-come from inside the
organization
adaptive change - ANSWERS-reintroduces a familiar practice either in a
different unit or in the same unit at a different point in time
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