The supply chain processes discussed in False
the class are planning, sourcing, delivering,
and returning.
True
False
Returning involves processes for receiving False
worn-out, defective, and excess products
back from customers but does not involve
support for customers who have problems
with the product.
True
False
Services are intangible processes that True
cannot be weighed or measured.
True
False
"Product-service bundling" refers to a True
company building service activities into its
product offerings for its customers.
True
False
, MQM 227 Exam 1
The term "electronic commerce" refers to False
the buying and selling of electronic
products and devices.
True
False
"Business analytics" involves the analysis of False
data through a unique combination of
linear programming, game theory, and
queuing theory to better solve business
problems.
True
False
During a recession, efficient firms often True
have an opportunity to increase market
share while maintaining profitability.
True
False
, MQM 227 Exam 1
One reason for studying operations and All managers should understand the basic principles that guide the design of
supply chain management (OSCM) is which transformation
of the following? processes.
OSCM is essential for understanding
organizational behavior.
Most business graduates do OSCM work
regardless of their job title.
All managers should understand the basic
principles that guide the design of
transformation
processes.
OSCM is a required course in all business
degree programs.
OSCM is the most rigorous business
discipline.
Which of the following are defined as core Data storage systems
goods?
Chemicals
Airlines
Data storage systems
Hotels
None of these
, MQM 227 Exam 1
Which of the following is not a way that Selecting
operations and supply processes are
categorized?
Planning
Return
Delivery
Selecting
Making
Which of the following is not a measure of Earning per share
operations and supply chain management
efficiency used by Wall Street?
Inventory turnover
Revenue per employee
Receivable turnover
Earnings per share
Asset turnover
Within a sustainability framework, the True
economic dimension of the triple bottom
line concept goes beyond just profit for the
firm but also provides lasting economic
benefit to society.
True
False