COMM 291 FINAL EXAMPREP STUDY
GUIDE FULLY SOLVED EDITION WITH
VERIFIED SOLUTIONS 2026
⩥ Esteem. Answer: Respect, self-esteem, status, recognition, strength,
freedom.
⩥ Love and belonging. Answer: Friendship, intimacy, family, sense of
connection.
⩥ Safety needs. Answer: Personal security, employment, resources,
health, property.
⩥ Physiological needs. Answer: Air, water, food, shelter, sleep, clothing,
reproduction.
⩥ Culture. Answer: Complex system of learning values, norms,
traditions, languages, and symbols.
⩥ Encoding. Answer: Choosing the words, the timing, what to say, and
what to leave out.
⩥ Decoding. Answer: Figuring out the meaning of the message.
,⩥ The channel. Answer: How we send a message.
⩥ Verbal feedback. Answer: Asking questions.
⩥ Nonverbal feedback. Answer: Looking out the window or looking
confused.
⩥ `Noise. Answer: Anything that gets in the way of clear
communication.
⩥ Physiological noise. Answer: Physical health.
⩥ Psychological noise. Answer: Thoughts.
⩥ External noise. Answer: Operating outside of the sender or reciever.
⩥ Content. Answer: The subject being discussed.
⩥ Relational. Answer: This is the nonverbal part of the message that tells
how the two communicators feel about each other.
,⩥ Affinity. Answer: The degree to which people like or appreciate one
another.
⩥ Respect. Answer: You may respect an authority figure, but not like
him personally.
⩥ Control. Answer: Shows the balance of power in the relationship.
⩥ Interpersonal communication. Answer: People treat each other as
unique individuals.
⩥ Impersonal communication. Answer: Communication in order to
reach goals, that has little to do with developing personal relationships.
⩥ Empathy. Answer: The ability to project oneself into another person's
point of view.
⩥ Self-monitoring. Answer: Process of attending to your own behavior
and using those observations to shape how you behave.
⩥ Self-concept. Answer: The relatively stable set of perceptions
individuals hold about them selves.
, ⩥ Self-concept. Answer: Your perceptions about yourself and your self
worth
⩥ Reflected appraisal. Answer: The theory that a person's self-concept
matches the way the person believes others regard him or her.
⩥ Significant other. Answer: A person whose opinion is important
enough to affect one's self-concept strongly.
⩥ Social comparison. Answer: Evaluation of oneself in terms of or by
comparison to others.
⩥ Emotional intelligence. Answer: Ability to understand and manage
own emotions and be sensitive to others' feelings.
⩥ Social roles. Answer: Caregiver, peacemaker, helper.
⩥ High self-esteem. Answer: Likely to think well of others.
⩥ Low sef-esteem. Answer: Tend to have a poor opinion of others.
⩥ Cognitive complexity. Answer: The ability to construct a variety of
frameworks for viewing and issue; makes one more likely to be able to
empathize.
GUIDE FULLY SOLVED EDITION WITH
VERIFIED SOLUTIONS 2026
⩥ Esteem. Answer: Respect, self-esteem, status, recognition, strength,
freedom.
⩥ Love and belonging. Answer: Friendship, intimacy, family, sense of
connection.
⩥ Safety needs. Answer: Personal security, employment, resources,
health, property.
⩥ Physiological needs. Answer: Air, water, food, shelter, sleep, clothing,
reproduction.
⩥ Culture. Answer: Complex system of learning values, norms,
traditions, languages, and symbols.
⩥ Encoding. Answer: Choosing the words, the timing, what to say, and
what to leave out.
⩥ Decoding. Answer: Figuring out the meaning of the message.
,⩥ The channel. Answer: How we send a message.
⩥ Verbal feedback. Answer: Asking questions.
⩥ Nonverbal feedback. Answer: Looking out the window or looking
confused.
⩥ `Noise. Answer: Anything that gets in the way of clear
communication.
⩥ Physiological noise. Answer: Physical health.
⩥ Psychological noise. Answer: Thoughts.
⩥ External noise. Answer: Operating outside of the sender or reciever.
⩥ Content. Answer: The subject being discussed.
⩥ Relational. Answer: This is the nonverbal part of the message that tells
how the two communicators feel about each other.
,⩥ Affinity. Answer: The degree to which people like or appreciate one
another.
⩥ Respect. Answer: You may respect an authority figure, but not like
him personally.
⩥ Control. Answer: Shows the balance of power in the relationship.
⩥ Interpersonal communication. Answer: People treat each other as
unique individuals.
⩥ Impersonal communication. Answer: Communication in order to
reach goals, that has little to do with developing personal relationships.
⩥ Empathy. Answer: The ability to project oneself into another person's
point of view.
⩥ Self-monitoring. Answer: Process of attending to your own behavior
and using those observations to shape how you behave.
⩥ Self-concept. Answer: The relatively stable set of perceptions
individuals hold about them selves.
, ⩥ Self-concept. Answer: Your perceptions about yourself and your self
worth
⩥ Reflected appraisal. Answer: The theory that a person's self-concept
matches the way the person believes others regard him or her.
⩥ Significant other. Answer: A person whose opinion is important
enough to affect one's self-concept strongly.
⩥ Social comparison. Answer: Evaluation of oneself in terms of or by
comparison to others.
⩥ Emotional intelligence. Answer: Ability to understand and manage
own emotions and be sensitive to others' feelings.
⩥ Social roles. Answer: Caregiver, peacemaker, helper.
⩥ High self-esteem. Answer: Likely to think well of others.
⩥ Low sef-esteem. Answer: Tend to have a poor opinion of others.
⩥ Cognitive complexity. Answer: The ability to construct a variety of
frameworks for viewing and issue; makes one more likely to be able to
empathize.
